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Warehouse Customer Service Jobs (NOW HIRING)

Employnet Inc

Warehouse Customer Service

Irving, TX · On-site

$14 - $19.25/hr

Warehouse Customer Service Irving, TX Order: 252091 The Warehouse Customer Service position will be responsible for accurately entering data into the company's system, managing inventory records, and ...

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: Support and resolve customer issues, including shipment tracking, credits, and product availability Review sales orders and correct, keep records of ...

New England Oil Co

Warehouse-CSR

Stamford, CT · On-site

The Warehouse Customer Service Representative (Warehouse-CSR) plays a critical role in ensuring seamless communication and coordination between warehouse operations and customers. This position is ...

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: * Support and resolve customer issues, including shipment tracking, credits, and product availability * Review sales orders and correct, keep records ...

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: Support and resolve customer issues, including shipment tracking, credits, and product availability Review sales orders and correct, keep records of ...

Workforce Enterprises

Be Seen First

Warehouse CSR 3PL

San Bernardino, CA · On-site

$19 - $19.50/hr

***Warehouse CSR Experience is REQUIRED*** Do not wait for a recruiter to reach out Call Us today 9096017157 or VISIT us Today at 1100 S Mt Vernon Ave Suite B Colton CA 92324. We look forward to hearing ...

Tire Discounters

Warehouse CSR

Cincinnati, OH · On-site

$15.25 - $21/hr

The Warehouse Operations and Customer Service Representative is responsible for supporting customer service functions and warehouse operations to ensure efficient order processing, communication and ...

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Warehouse Customer Service information

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How much do warehouse customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for warehouse customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a warehouse customer service representative?

A Warehouse Customer Service representative acts as a liaison between customers and the warehouse operations team. They handle inquiries, process orders, address customer concerns, and ensure timely and accurate delivery of goods. Their role often includes tracking shipments, resolving issues related to inventory or shipping, and maintaining records of interactions. Effective communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a warehouse customer service representative?

To thrive as a Warehouse Customer Service representative, you need a solid understanding of logistics, inventory management, and order processing, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), basic Microsoft Office applications, and barcode scanning tools is typically required. Strong communication, problem-solving abilities, and attention to detail are crucial soft skills for addressing customer inquiries and resolving issues efficiently. These competencies ensure accurate order fulfillment, high customer satisfaction, and smooth warehouse operations.

How does a warehouse customer service representative typically interact with other departments in the warehouse environment?

Warehouse Customer Service representatives frequently collaborate with departments such as shipping, inventory control, and operations to resolve customer inquiries and ensure timely order fulfillment. They serve as a key point of contact between customers and the warehouse team, addressing order issues, tracking shipments, and coordinating special requests. Effective communication and teamwork are essential, as representatives often need to relay information quickly and accurately to prevent delays and maintain customer satisfaction.

What is the difference between Warehouse Customer Service vs Warehouse Associate?

AspectWarehouse Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order processing, and supportPicking, packing, and moving inventory within the warehouse
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentFront-facing, customer interaction areasWarehouse floor, storage areas
Common CertificationsNone typically required, but customer service training helpfulForklift certification, OSHA safety training

While Warehouse Customer Service focuses on assisting customers and managing orders, Warehouse Associates handle physical tasks like inventory movement. Both roles are essential in warehouse operations but differ in daily responsibilities and skill requirements.

What is warehouse customer service?

Warehouse customer service involves assisting customers with their orders, inquiries, and issues related to products stored in a warehouse. It requires strong communication skills, knowledge of inventory systems, and the ability to coordinate with warehouse staff to ensure timely and accurate service.
More about Warehouse Customer Service jobs
What cities are hiring for Warehouse Customer Service jobs? Cities with the most Warehouse Customer Service job openings:
What states have the most Warehouse Customer Service jobs? States with the most job openings for Warehouse Customer Service jobs include:
What job categories do people searching Warehouse Customer Service jobs look for? The top searched job categories for Warehouse Customer Service jobs are:
Warehouse Customer Service jobs near you
Infographic showing various Warehouse Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Warehouse Customer Service

Employnet Inc

Irving, TX • On-site

$14 - $19.25/hr

Other

Re-posted 9 days ago

Job description

Warehouse Customer Service

Irving, TX

Order: 252091

The Warehouse Customer Service position will be responsible for accurately entering data into the company's system, managing inventory records, and ensuring the timely and accurate shipment of products. This role is crucial for maintaining efficient operations and organization.

Key Responsibilities

Included but not limited to:

Customer Support:

  • Customers email their orders in with their specific directions. Once received the specifications are followed for each individual customer/client
  • Once the order is complete it is sent out per customer/client preferences
  • Responsible for billing customers once order is complete
  • Answers phones and directs calls to the appropriate team members
  • Provides customer BOL's/documentation once order is complete

Data Entry:

  • Enter and update data in the company's inventory management system.
  • Maintain accurate records of product quantities, descriptions, and other relevant information.
  • Verify and correct data discrepancies.

Shipping and Receiving:

  • Inputs orders set up in Extensiv, prints the packing ticket, creates shipping label and enters charges in Extensiv
  • Prepare and process shipping documents, including packing lists, invoices, and labels.
  • Coordinates with carriers to arrange shipments and track orders.
  • Ensure all shipments are accurately packed and labeled.
  • Update inventory records

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