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Manager Usps Customer Service Jobs (NOW HIRING)

MBAcsi

Construction Project Manager

Washington, DC · On-site

MBA Consulting Services, Inc. is seeking a skilled Project Manager to lead small design and ... The position will initially require on-site work at a USPS customer location for several months ...

MBAcsi

Construction Project Manager

Denver, CO · On-site

MBA Consulting Services, Inc. is seeking a skilled Project Manager to lead small design and ... The position will initially require on-site work at a USPS customer location for several months ...

Gallantry

Customer Service Associate

San Diego, CA

$15.50 - $21.25/hr

... USPS issues involving customer's orders -Managing/performing regular inventory in our shop - which includes both products and packing supplies -Handling all receiving for our daily/weekly shipments ...

PostNet

Customer Service Representative

Mission, TX · On-site

$8 - $11/hr

Under the supervision of the Center Owner or Manager, the Customer Service Representative is ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet - TX233

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

Under the supervision of the Center Owner or Manager, the Customer Service Representative is ... USPS couriers, other vendors, and all store staff Sorts and deposit mail in private mailboxes ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Under the supervision of the Center Owner or Manager, the Customer Service Representative is ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

MILLENNIUMSOFT

Customer Service Representative

Stuart, FL · On-site

$13.50 - $18.25/hr

Effectively overcoming objections relative to customer cancellations and management escalations in ... UPS, and USPS to include vendor or customer contact regarding exception reasons and internal ...

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How much do manager usps customer service jobs pay per year?

As of Jun 29, 2026, the average yearly pay for manager usps customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid position at USPS?

The highest paid position at USPS is typically the Postmaster General, who oversees the entire organization and earns a high executive salary. Other senior leadership roles, such as Vice Presidents, also have high compensation, often including benefits and performance bonuses.

Will the USPS hire a 55 year old?

The USPS hires individuals of various ages, including those who are 55 years old, as long as they meet the job requirements such as passing background checks and physical assessments. Age is not a disqualifying factor for employment in USPS customer service roles, which often require good communication skills and reliability.

Why do you have to pay $69 to apply for USPS?

For a USPS Manager Customer Service position, the $69 fee is typically a processing or application fee required by some third-party testing or background check providers. USPS itself does not charge applicants to apply, but certain assessments or certifications may involve a fee as part of the hiring process.

What is the difference between Manager Usps Customer Service vs Customer Service Representative?

AspectManager Usps Customer ServiceCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent
Work EnvironmentSupervisory role in USPS facilities or officesFrontline customer interaction in USPS locations or call centers
ResponsibilitiesOverseeing customer service teams, resolving escalated issues, implementing policiesAssisting customers, answering inquiries, processing transactions

The main difference is that the Manager Usps Customer Service oversees teams and manages operations, while the Customer Service Representative handles direct customer interactions. Managers focus on leadership and problem resolution at a higher level, whereas representatives focus on day-to-day customer support tasks.

What is the starting pay for a CCA USPS?

The starting pay for a USPS City Carrier Assistant (CCA) is approximately $19.33 per hour, with pay increases based on experience and tenure. CCAs are typically hired on a seasonal or temporary basis and may be eligible for benefits after completing a probationary period.
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Manager Usps Customer Service jobs near you

Construction Project Manager

MBAcsi

Washington, DC • On-site

Full-time

Posted 12 days ago

Key responsibilities

  • Manage design and construction projects, including minor construction, facility repairs, and system alterations.

  • Collaborate with building vendors, contractors, and USPS teams to ensure projects are delivered on schedule and within budget.

  • Provide technical guidance to contractors, team leaders, and staff throughout the project lifecycle.

Job description

MBA Consulting Services, Inc. is seeking a skilled Project Manager to lead small design and construction projects for the United States Postal Service’s (USPS) Facilities Repair & Alterations organization. This role is ideal for professionals with expertise in engineering or construction management who thrive in balancing technical and administrative tasks across a wide range of facility initiatives. You will play a key role in ensuring USPS facilities remain functional, efficient, and modernized to support critical operations.
This position offers a dynamic work environment where you will directly contribute to projects that enhance USPS operations nationwide. As a Project Manager, you’ll gain valuable experience working on impactful facility projects while building a career with a respected federal contractor. If you’re ready to bring your expertise and leadership skills to a role that makes a difference, we encourage you to apply!
The position will initially require on-site work at a USPS customer location for several months, with flexibility for 1 day of telework once established.
Work Locations: USPS HQ, L'Enfant Plaza, Washington, DC; Warrendale, PA; Jersey City, NJ; Greensboro, NC; Windsor, CT; or Columbus, OH
Responsibilities:

  • Manage design and construction projects, including minor construction, facility repairs, and system alterations (e.g., electrical, HVAC).
  • Collaborate with building vendors, contractors, and USPS teams to ensure projects are delivered on schedule and within budget.
  • Provide technical guidance to contractors, team leaders, and staff throughout the project lifecycle.
  • Set project deadlines, assign responsibilities, and monitor progress to ensure successful completion.
  • Conduct feasibility studies, cost analyses, and problem resolutions for construction systems and equipment.
  • Prepare engineering proposals with justifications, including evaluating alternatives for facilities and systems.
  • Draft and review requests for proposals (RFPs), including specifications, drawings, and bid evaluations.
  • Analyze technical and economic data to recommend options that optimize facility performance.
  • Attend project meetings (preconstruction, progress, and final acceptance) and conduct site inspections to verify compliance with contract requirements.

Basic Qualifications:

  • Bachelor’s or graduate degree in Engineering (Civil, Structural, Mechanical, Electrical), Architecture or Construction Management/Engineering.
    • Engineering Degrees must be from ABET-accredited programs.
  • 5–7 years of experience in commercial facility maintenance or construction project management.
  • Proficiency with MS Office Suite (Word, Excel, Outlook).
  • Computer and reliable Wi-Fi for telework.
  • Ability to travel as needed.
  • Must pass a pre-employment background check and drug test.
  • Eligible to obtain a Public Trust clearance.

Preferred Qualifications:

  • Experience with facility alterations or minor construction preferred.
  • Prior experience supporting federal government or USPS facility projects.
  • Strong knowledge of building codes, accessibility standards, and construction safety practices.
  • Demonstrated ability to manage multiple projects simultaneously in fast-paced environments.
  • Exceptional communication and relationship-building skills with contractors, vendors, and clients.

Equal Opportunity Employer
Minorities, Women, Veterans, and Individuals with Disabilities are encouraged to apply.