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Costco Customer Service Associates Jobs (NOW HIRING)

Customer Service Associates

Indianapolis, IN · On-site +1

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associates

Milwaukee, WI

$14.25 - $19.75/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Customer Service Associates

Milwaukee, WI

$14.25 - $19.75/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support ...

Main responsibilities of an Ace customer service associate. Have a general knowledge of the following: Paint Electrical Plumbing Lighting Power Tools Making Keys Replacing Screens DIY Projects • ...

Ace Customer Service Associates

Evansville, IN · On-site

$13.75 - $19/hr

Main responsibilities of an Ace customer service associate. Have a general knowledge of the following: Paint Electrical Plumbing Lighting Power Tools Making Keys Replacing Screens DIY Projects • ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

New

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Customer Service Associate

Blacksville, WV · On-site

$14.50 - $20/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

Customer Service Associate

Ridgeley, WV · On-site

$14.25 - $19.75/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

Customer Service Associate

Kingston, OH · On-site

$13 - $18/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

Customer Service Associate

Weston, WV · On-site

$13.50 - $18.75/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

Customer Service Associate

Malta, OH · On-site

$12.25 - $17/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

Customer Service Associate

Buckhannon, WV · On-site

$12.75 - $17.50/hr

Customer Service Associates are responsible for: * Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning ...

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Costco Customer Service Associates information

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$8

$17

$27

How much do costco customer service associates jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for costco customer service associates in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Costco Customer Service Associate, and why are they important?

To thrive as a Costco Customer Service Associate, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically required. Outstanding communication, problem-solving abilities, and a positive attitude help associates excel in customer interactions and team collaboration. These skills ensure efficient service, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What does a typical day look like for a Costco Customer Service Associate, and how do they interact with other departments?

A typical day for a Costco Customer Service Associate involves assisting members with inquiries at the service desk, processing returns or exchanges, and resolving membership issues. Associates frequently collaborate with other departments, such as the warehouse floor, pharmacy, or optical center, to address member needs efficiently. Communication and teamwork are essential, as associates often coordinate with supervisors and team leads to ensure a positive shopping experience. The role can be fast-paced, especially during peak hours, but it offers valuable opportunities to develop customer service and problem-solving skills.

What are Costco Customer Service Associates?

Costco Customer Service Associates are employees responsible for assisting members and customers with their inquiries, returns, and overall shopping experience within Costco warehouses. They handle a variety of tasks, including processing returns and exchanges, answering questions about products and memberships, and providing general support to ensure customer satisfaction. These associates play a key role in maintaining Costco’s reputation for excellent service and efficient operations. They are often the first point of contact for customers needing assistance, whether in person, over the phone, or online.
More about Costco Customer Service Associates jobs
Infographic showing various Costco Customer Service Associates job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Service Associates

Customer Service Associates

Marshall Retail Group

Phoenix, AZ • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Marshall Retail Group rating

7.2

Company rating: 7.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

116th of 728 rated retailers


Job description

Job Title
Customer Service Associates
Location
Phoenix, AZ 85034 US (Primary)
Job Type
Full Time/Part Time
Category
Customer Service
Education
Job Description
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!
The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.
Location: PHX International Airport. Phoenix, AZ 85034 US
Schedule: Weekend availability required
Pay: $16.00
Benefits
  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) with company match
  • Employee Discount

Job Responsibilities
  • Greets and assists customers throughout their shopping experience
  • Maximizes sales by suggesting products and up-selling when appropriate
  • Remains knowledgeable of the store's merchandise and current promotions
  • Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
  • Assists with inventory and receiving of merchandise
  • Replenishes backstock to maintain appropriate levels of merchandise on the floor
  • Conducts markdowns of merchandise as instructed
  • Perform opening/closing duties, including securing cash registers and store security
  • Communicates customer complaints and inventory concerns to management in a timely manner
  • If identified as a keyholder, additional responsibilities will be assigned
  • Other duties as assigned

Job Requirements
  • Previous retail or customer service experience is a plus, but not required
  • Strong written and verbal English communication skills
  • Demonstrated customer service experience
  • Ability to multitask and resolve minor customer service conflicts
  • Alcohol Beverage Awareness Cared (TAM Card) may be required
  • Additional Security clearance may be required
  • Satisfactory Criminal Background Check and Drug Testing May be required

Additional Requirements
  • Limited sitting
  • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
  • Normal or corrected vision and hearing
  • Can distinguish varying or specific colors, patterns, or materials to assist customers
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
  • Typically, indoors
  • Typically, in a consistent temperature
  • Use of fine motor hand functions
  • Lift 0-60 lbs with or without reasonable accommodation

About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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