2

Remote Customer Service Manager Jobs (NOW HIRING)

Maintain and manage consistent follow-up processes * Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment Requirements for Remote Customer Service ...

New

Maintain and manage consistent follow-up processes * Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment Requirements for Remote Customer Service ...

New

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar ... Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About ... Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Chicago, Illinois, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Charlotte, North Carolina, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Coral Springs, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

next page

Showing results 1-20

Remote Customer Service Manager information

See salary details

$24.5K

$58K

$101K

How much do remote customer service manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

More about Remote Customer Service Manager jobs

What cities are hiring for Remote Customer Service Manager jobs?

Cities with the most Remote Customer Service Manager job openings:

What are the most commonly searched types of Remote Customer Service jobs?

The most popular types of Remote Customer Service jobs are:

What states have the most Remote Customer Service Manager jobs?

States with the most job openings for Remote Customer Service Manager jobs include:

Infographic showing various Remote Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Remote Customer Service

Remote

PeopleShare Inc
Recruiting and Staffing Services • 51 - 200 employees

$18/hr

Other

Posted 3 days ago

New


Job description

Remote Customer Service Representative

Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team!

Details for Remote Customer Service Representative:

  • Monday-Friday, 8am-5pm
  • Pay rate: $18/HR
  • Fully remote
  • Weekly pay
  • Healthcare benefits after 30 days!

Description for Remote Customer Service Representative:

  • Demonstrate a high level of responsiveness and provide our policy holders with a superior level of customer service
  • Assist existing customers with payments, policy changes, first notice of loss, cancellations, etc.
  • Obtain necessary documentation quickly and efficiently
  • Thoroughly document all interactions – high-volume data entry
  • Maintain and manage consistent follow-up processes
  • Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment

Requirements for Remote Customer Service Representative:

  • High school diploma or equivalent
  • Prior call-center customer service experience required
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Ability to work in a fast-paced environment and multi-task effectively
  • Strong ability to work independently as part of a virtual team
  • MUST have reliable high-speed internet

PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media