Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high ...
Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high ...
Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high ...
Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high ...
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal ...
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal ...
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal ...
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal ...
Remote Customer Service Specialist
Cleveland, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Cleveland, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Dayton, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Dayton, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Columbus, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Columbus, OH · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Cincinnati, OH · On-site +1
$16.25 - $21.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Specialist
Cincinnati, OH · On-site +1
$16.25 - $21.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Middletown, OH · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Middletown, OH · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Youngstown, OH · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Youngstown, OH · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Warren, OH · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Warren, OH · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Lima, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Lima, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Akron, OH · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Akron, OH · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Cleveland, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Cleveland, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Manager information
See Ohio salary details
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.1K
16% of jobs
The median wage is $49.1K / yr.
$43.1K - $49.7K
17% of jobs
$49.7K - $56.3K
12% of jobs
$56.3K - $63K
9% of jobs
$64.4K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
11% of jobs
$69.6K - $76.2K
6% of jobs
$76.2K - $82.8K
5% of jobs
$82.8K - $89.4K
2% of jobs
$89.4K - $96K
3% of jobs
$23.3K
$55.1K
$96K
How much do remote customer service manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for remote customer service manager in Ohio is $55,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a remote customer service manager?
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
What is a remote customer service manager?
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
What are typical daily responsibilities for a remote customer service manager?
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
What are the most commonly searched types of Remote Customer Service jobs in Ohio?
The most popular types of Remote Customer Service jobs in Ohio are:
What are popular job titles related to Remote Customer Service Manager jobs in Ohio?
For Remote Customer Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Ohio look for?
The top searched job categories for Remote Customer Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Remote Customer Service Manager jobs?
Cities in Ohio with the most Remote Customer Service Manager job openings:
Full-time
Re-posted 18 days ago
Job description
Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. What You'll Do Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction #J-18808-Ljbffr