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Remote Customer Support Jobs in Ohio (NOW HIRING)

Skyrocket

Customer Support Representative

Columbus, OH · Remote

$15.50 - $21/hr

We are currently seeking motivated and personable individuals to join our growing remote team in a ... support throughout the booking process, coordinating experiences, and helping customers navigate ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Navigate360

Customer Support Associate

Richfield, OH · On-site +1

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary point of contact for transactional customer support requests, ensuring efficient and accurate ...

Liveops

Remote Customer Service Agent

Middletown, OH · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Showing results 1-20

All JobsRemote Customer Support JobsRemote Customer Support Jobs in Ohio

Remote Customer Support information

See Ohio salary details

$10

$22

$54

How much do remote customer support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote customer support in Ohio is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
What are popular job titles related to Remote Customer Support jobs in Ohio? For Remote Customer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Ohio look for? The top searched job categories for Remote Customer Support jobs in Ohio are:
What cities in Ohio are hiring for Remote Customer Support jobs? Cities in Ohio with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Customer Support Representative

Customer Support Representative

Skyrocket

Columbus, OH • Remote

$15.50 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are currently seeking motivated and personable individuals to join our growing remote team in a customer-focused role with flexible scheduling and growth potential.

This position involves assisting clients with questions, providing support throughout the booking process, coordinating experiences, and helping customers navigate travel-related services and options. No prior travel industry experience is required — training and ongoing support are provided.

This opportunity is ideal for individuals who:
• Enjoy helping people
• Have strong communication skills
• Are self-motivated and organized
• Are looking for flexible remote work
• Want growth and income potential beyond traditional hourly positions

Responsibilities:
• Communicate with clients via phone, text, email, and social platforms
• Provide excellent customer support and follow-up
• Assist with scheduling, research, and booking coordination
• Learn company systems and supplier platforms
• Maintain professional communication and organization

What We Offer:
• Flexible remote schedule
• Training and mentorship provided
• Access to industry tools and resources
• Performance-based income opportunities
• Supportive team environment
• Opportunity for advancement and leadership growth

Requirements:
• Must be 18+
• Strong communication and people skills
• Reliable internet/computer access
• Self-starter mindset
• Ability to work independently

Customer service, hospitality, sales, administrative, or social media experience is a plus but not required.

Apply today to learn more about our growing remote opportunity.

Apply