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Entry Level Live Chat Jobs in Ohio (NOW HIRING)

Support Specialist I

Columbus, OH · On-site

$23 - $25/hr

... live chat, and internal systems. This role is responsible for delivering timely, accurate, and ... This entry-level position is ideal for individuals eager to develop customer support, technical ...

Online Sales Concierge

Mason, OH · On-site

$14.50 - $18.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Online Sales Concierge

Mason, OH · On-site

$14.50 - $18.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Loan Sales Specialist

Lancaster, OH · On-site

$17 - $20/hr

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

Loan Sales Specialist

Boardman, OH · On-site

$17 - $19/hr

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

Loan Sales Specialist

Delaware, OH · On-site

$17 - $20/hr

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

Loan Sales Specialist

Marion, OH · On-site

$15 - $19/hr

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

Loan Sales Specialist

Ontario, OH · On-site

$17 - $19/hr

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... live and work. Getting people to a better place has made us a better company for over a century ...

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Showing results 1-20

Entry Level Live Chat information

See Ohio salary details

$13

$18

$24

How much do entry level live chat jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level live chat in Ohio is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $19.42 per hour, depending on experience, location, and employer.

What is an entry level live chat?

An Entry Level Live Chat job involves assisting customers through online chat by answering their questions, resolving issues, and providing support in real time. It requires good communication skills, typing speed, and the ability to multitask. No prior experience is typically needed, as training is provided. This role is common in customer service, sales, and technical support industries.

What does an entry level live chat do?

A typical shift for an Entry Level Live Chat employee involves logging into a chat system and responding to customer inquiries in real-time, often handling multiple chat conversations simultaneously. You will work closely with other support team members and may escalate complex issues to supervisors or specialized departments as needed. Shifts can be structured around regular business hours or include evenings and weekends depending on the employer's needs. The environment is fast-paced and goal-oriented, offering valuable experience in customer interaction and problem-solving. Over time, high performers may have the opportunity to advance to senior support roles, quality assurance, or team leadership positions.

What are the key skills and qualifications needed to thrive in the entry level live chat position, and why are they important?

To excel as an Entry Level Live Chat representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is often required, though on-the-job training is common. Exceptional customer service, problem-solving abilities, and patience help you stand out in this role. These skills ensure you can efficiently assist customers, resolve inquiries, and contribute positively to the company’s reputation.

What are the most commonly searched types of Live Chat jobs in Ohio?

The most popular types of Live Chat jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Live Chat jobs?

Cities in Ohio with the most Entry Level Live Chat job openings:

Infographic showing various Entry Level Live Chat job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $37,933 per year, or $18.2 per hour.

Support Specialist I

Surge Staffing

Columbus, OH • On-site

$23 - $25/hr

Full-time

Posted 7 days ago


Job description

Support Specialist I (Entry Level)

Summary: The Support Specialist I provides frontline technical and administrative support to both internal staff and external customers through multiple communication channels, including phone, email, live chat, and internal systems. This role is responsible for delivering timely, accurate, and professional assistance while ensuring a positive customer experience. Support Specialist I, work closely with team members and supervisors to resolve issues efficiently, supports day-to-day administrative functions, and follows established procedures to maintain service quality and compliance. This entry-level position is ideal for individuals eager to develop customer support, technical, and administrative skills while learning company systems, policies, and best practices.

Primary Functions and Responsibilities

  • Respond to inquiries from customers and employees via phone, email, chat, source systems, and other communication channels.
  • Perform assigned administrative duties, including but not limited to data entry, follow-up communications, and background status checks.
  • Escalate complex or unresolved issues to senior specialists or supervisors as appropriate.
  • Maintain accurate and organized spreadsheets, logs, and records.
  • Deliver excellent customer service in a calm, courteous, and professional manner.
  • Assist new users with account setup and provide basic troubleshooting support.
  • Ensure the confidentiality of sensitive information and comply with company policies and applicable regulations.
  • Perform additional duties as needed to support the successful operation of the company.

Qualifications

  • High School Diploma or equivalent required.
  • One (1) or more years of office, administrative, or customer service experience preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong written and verbal communication skills.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

IND 1

Employment Type: FULL_TIME