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Live Chat Assistant Jobs in Ohio (NOW HIRING)

988 Chat Clinician

Columbus, OH ยท On-site

$50K - $67K/yr

Operates and responds to live text/chat interaction requests, incorporating the process of ... Ability to explore resources in other states and areas, to assist texters and chatters. * Ability ...

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Outdoor Sales Specialist

Millersburg, OH ยท On-site

$52K - $62K/yr

Welcome and assist customers in person, through social media, by live chat, and over the phone while building strong relationships and understanding their needs. * Prepare quotes and follow up in a ...

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Sales Associate, Jewelry

Cleveland, OH ยท On-site

$19 - $21/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Sales Associate, Jewelry

Cleveland, OH ยท On-site

$19 - $21/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Sales Associate, Jewelry

Cleveland, OH ยท On-site

$19 - $21/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Aesthetic Patient Care Advisor (part time)

Dublin, OH ยท On-site

$15.75 - $21.50/hr

Respond to all incoming communications including phone, email, text, and live chat in a timely manner and direct appropriately * Schedule and modify appointments - Manage patient schedule with a ...

BDC Customer Care Specialist

Dayton, OH ยท On-site

$80K - $80K/yr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

BDC Customer Care Specialist

Dayton, OH ยท On-site

$80K - $80K/yr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

BDC Customer Care Specialist

Dayton, OH ยท On-site

$80K - $80K/yr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Art Director (Remote - Ohio)

Columbus, OH ยท Remote

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Ohio)

Columbus, OH ยท On-site +1

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

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Live Chat Assistant information

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.
What are the most commonly searched types of Live Chat jobs in Ohio? The most popular types of Live Chat jobs in Ohio are:
What are popular job titles related to Live Chat Assistant jobs in Ohio? For Live Chat Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Ohio look for? The top searched job categories for Live Chat Assistant jobs in Ohio are:
Infographic showing various Live Chat Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Customer Relations Representative - 45205

McQuade Organization

Cincinnati, OH โ€ข On-site, Remote

Full-time

Medical, Life, Retirement

Re-posted yesterday


Job description

Join our growing team in Price Hill, Ohio, where you'll build lasting client relationships, provide tailored solutions, and grow your career in a supportive environment
Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
  • ๐Ÿ—ฃ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • ๐Ÿง  A creative problem solver - You can think outside the box and find the best solution using available tools.
  • โœ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • ๐Ÿค A helper - You're patient and understanding, committed to creating positive interactions.
  • ๐Ÿ“‹ An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • ๐Ÿ‘ฅ A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

Responsibilities:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

๐ŸŽฏ Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • ๐Ÿ’ต Weekly pay plus performance-based bonuses
  • ๐Ÿฉบ Health, life, and retirement benefits
  • ๐Ÿš€ Merit-based promotions and opportunities for advancement into leadership roles
  • ๐Ÿค A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people!
Customer Relations jobs in Price Hill, OH - Apply now to join a top company offering career growth, remote flexibility, and excellent earning potential.