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Remote Live Chat Jobs in Ohio (NOW HIRING)

Art Director (Remote - Ohio)

Columbus, OH · Remote

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Ohio)

Columbus, OH · On-site +1

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Ohio? The most popular types of Live Chat jobs in Ohio are:
What cities in Ohio are hiring for Remote Live Chat jobs? Cities in Ohio with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Ohio as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution.

Customer Relations Representative - 45205

McQuade Organization

Cincinnati, OH • On-site, Remote

Full-time

Medical, Life, Retirement

Re-posted yesterday


Job description

Join our growing team in Price Hill, Ohio, where you'll build lasting client relationships, provide tailored solutions, and grow your career in a supportive environment
Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

Responsibilities:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people!
Customer Relations jobs in Price Hill, OH - Apply now to join a top company offering career growth, remote flexibility, and excellent earning potential.