Columbus, OH · On-site
$17.50 - $23.50/hr
In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat messages, and specialized customer projects and also provide product support for our implementation and ...
Columbus, OH · On-site
$17.50 - $23.50/hr
In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat messages, and specialized customer projects and also provide product support for our implementation and ...
Columbus, OH · Remote
$116K - $122K/yr
Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Columbus, OH · Remote
$116K - $122K/yr
Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Columbus, OH · Remote
$116K - $122K/yr
Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Columbus, OH · Remote
$116K - $122K/yr
Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Mount Sterling, OH · On-site
$14.75 - $20/hr
High school diploma or higherProficiency with Microsoft Office products, ERP software, and CRM programsAbility to interact with customers in a variety of media such as phone, email, live chat, text ...
Quick apply
Mount Sterling, OH · On-site
$14.75 - $20/hr
High school diploma or higherProficiency with Microsoft Office products, ERP software, and CRM programsAbility to interact with customers in a variety of media such as phone, email, live chat, text ...
$14.75 - $20/hr
Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc. WHAT WE OFFER: * A workplace that values the individual and treats everyone as family
$14.75 - $20/hr
Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc. WHAT WE OFFER: * A workplace that values the individual and treats everyone as family
Mount Sterling, OH · On-site
$14.75 - $20/hr
Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc. WHAT WE OFFER: * A workplace that values the individual and treats everyone as family
Mount Sterling, OH · On-site
$14.75 - $20/hr
Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc. WHAT WE OFFER: * A workplace that values the individual and treats everyone as family
Columbus, OH · On-site
$17.50 - $23.50/hr
In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat ... At FMX we are remote first, but you're welcome to use our office as you need. We have one all ...
Columbus, OH · On-site
$17.50 - $23.50/hr
In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat ... At FMX we are remote first, but you're welcome to use our office as you need. We have one all ...
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Quick apply
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Columbus, OH · Remote
$17.50 - $23.50/hr
... remote environment. Key Responsibilities ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Columbus, OH · Remote
$17.50 - $23.50/hr
... remote environment. Key Responsibilities ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Hilliard, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Hilliard, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Westerville, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Westerville, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Columbus, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Columbus, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Newark, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Newark, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Grove City, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Grove City, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Lancaster, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Lancaster, OH · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Columbus, OH · Remote
$30K - $75K/yr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ... Remote work environment * Flexible scheduling options * Ongoing training and development
Quick apply
Columbus, OH · Remote
$30K - $75K/yr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ... Remote work environment * Flexible scheduling options * Ongoing training and development
Columbus, OH · Remote
$15.50 - $21/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ... Remote work environment * Flexible scheduling options * Ongoing training and development
Columbus, OH · Remote
$15.50 - $21/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ... Remote work environment * Flexible scheduling options * Ongoing training and development
Columbus, OH · Remote
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Columbus, OH · Remote
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...
Columbus, OH · Remote
$14.50 - $19.75/hr
Remote Travel Customer Service Representative. Company Overview: - We are a growing travel agency ... Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries ...
Columbus, OH · Remote
$14.50 - $19.75/hr
Remote Travel Customer Service Representative. Company Overview: - We are a growing travel agency ... Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries ...
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$17.50 - $23.50/hr
Full-time
Posted 6 days ago
Are you passionate about building strong rapport with customers and learning technical skills? Do you have a knack for problem solving? Do you enjoy working with software to create impactful solutions for end-users? Are you looking to make a splash as part of a small but growing team? If you answered "Yes'' to all those questions, then we're looking for you!
The Customer Support Specialist plays a key role on the Customer Success team, otherwise known as FMX's secret weapon. We stand out in the industry due to our world-class customer support, which has earned us a 98% customer satisfaction rating! Customer Support Specialists are FMX product experts and act as the frontline support for all customer questions and technical issues. In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat messages, and specialized customer projects and also provide product support for our implementation and retention teams. You'll be expected to take initiative, meet project deadlines, and provide timely responses to customer inquiries. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way.
You can expect to dedicate 75% of your time to supporting our customers, 15% investigating product-related issues, and 10% providing assistance to the implementation and retention teams.
Responsibilities:
As a Customer Support Specialist, you will:
