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Web Chat Agent Jobs Near Me

Hocking College

Customer Care Representative

Logan, OH

$16/hr

... agent for all inbound phone calls and Company websites inquiries, being responsible for entry and ... Help to troubleshoot, understand and fully document any web issues before getting it to the correct ...

Rocky Brands, Inc.

Customer Care Representative

Logan, OH · On-site

$16/hr

... agent for all inbound phone calls and Company websites inquiries, being responsible for entry and ... Help to troubleshoot, understand and fully document any web issues after getting it to the correct ...

Rocky Brands

Customer Care Representative

Logan, OH · On-site

$15/hr

Work to convert call and chat inquiries into sales. * Process consumer returns as needed. In ... using web-based service and/or ecommerce tools. * Strong oral and written communication and ...

ROKKY BRANDS

Customer Care Representative

Logan, OH · On-site

$15/hr

Work to convert call and chat inquiries into sales. * Process consumer returns as needed. In ... using web-based service and/or ecommerce tools. * Strong oral and written communication and ...

Rokky Brands

Customer Care Representative

Logan, OH · On-site

$15/hr

Work to convert call and chat inquiries into sales. * Process consumer returns as needed. In ... using web-based service and/or ecommerce tools. * Strong oral and written communication and ...

CSAA

Insurance Service Associate - Remote

Delaware, OH · Remote

$13.75 - $19/hr

The role is an entry point for new employees to gain experience and move into Service Agent ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

Promo Placement Inc

Customer Service Agent

Columbus, OH · On-site

$401K/yr

Image Solutions * Customer Service Agent * Salary - $60,000 - $65,000 * 401k and health benefits * Must be in the office 3 days per week * Located in Columbus, OH. The PromoPlacement Team info ...

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How much do web chat agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for web chat agent in the United States is $88,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $98,500.00 per year, depending on experience, location, and employer.

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Web Chat Agent jobs near you
A map of the United States highlighting the number of Web Chat Agent job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Web Chat Agent job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Care Representative

Hocking College

Logan, OH

$16/hr

Full-time

Posted 5 days ago

Job description

The Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries, being responsible for entry and tracking of orders, answering email inquiries, and notifying customers of backorders. 

Training Schedule: Monday – Friday, 8:00 AM - 5:00 PM EST

Work Schedule: Tuesday - Saturday, 8:00 AM - 5:00 PM EST

Hourly Rate of Pay - $15/hour + $1/hour shift differential

Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned:

  • Answer inbound and place outbound calls.
  • Handle consumer chats and email correspondences.
  • Enter orders as needed.
  • Acquire a working knowledge of product lines and be able to suggest alternate selections and upgrades as needed.
  • Offer feedback to E-commerce department regarding consumer’s experience while interacting with company websites.
  • Help to troubleshoot, understand and fully document any web issues before getting it to the correct technical resource for resolution.
  • Track any problems or complaints to final resolution within a designated time frame.
  • Provide callers with accurate information and/or refers their requests to the appropriate department or responsible person.
  • Work to convert call and chat inquiries into sales.
  • Process consumer returns as needed.

In addition to the requirements listed below, the following are representative of the knowledge, skill, and/or ability required.

  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.
  • One (1) to two (2) years of call center experience.
  • Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web-based service and/or ecommerce tools.
  • Strong oral and written communication and telephone skills.
  • Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast-paced environment.

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