Chester, VA · On-site
$20 - $28/hr
... Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your ...
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Chester, VA · On-site
$20 - $28/hr
... Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your ...
Arlington, VA · On-site
$27.64 - $41.35/hr
Tier 1 Agent / Knowledge Manager Secret Clearance Required Onsite: Arlington, VA Pay Range: $27.64 ... Provide Tier I support for end-user requests received through phone, email, web chat, ticketing ...
Arlington, VA · On-site
$27.64 - $41.35/hr
Tier 1 Agent / Knowledge Manager Secret Clearance Required Onsite: Arlington, VA Pay Range: $27.64 ... Provide Tier I support for end-user requests received through phone, email, web chat, ticketing ...
Position Overview The Tier I Agent / Knowledge Manager serves as a front-line technical support and ... Provide Tier I support for end-user requests received through phone, email, web chat, ticketing ...
Position Overview The Tier I Agent / Knowledge Manager serves as a front-line technical support and ... Provide Tier I support for end-user requests received through phone, email, web chat, ticketing ...
Fort Belvoir, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Fort Belvoir, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Alexandria, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Alexandria, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Lorton, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Lorton, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Mount Vernon, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Mount Vernon, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Fairfax, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Fairfax, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Springfield, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Springfield, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Annandale, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Annandale, VA · On-site
$107K - $195K/yr
Build and maintain Contact Flows, IVR workflows, queue design, routing logic, and agent workspace configuration. * Implement Amazon Connect Chat and web chat widget integration for omnichannel ...
Virginia Beach, VA · On-site
$20/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Virginia Beach, VA · On-site
$20/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Virginia Beach, VA · On-site
$20/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Virginia Beach, VA · On-site
$20/hr
Respond to customer inquiries via email, text, and web chat. * Generate sales leads by providing information to customers and assist them in making an informed rental decision. * Walk the customer ...
Hampton, VA · On-site
$14 - $19/hr
Engaging with customers through various channels, including phone, email, and chat. * Providing ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
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Hampton, VA · On-site
$14 - $19/hr
Engaging with customers through various channels, including phone, email, and chat. * Providing ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
Hampton, VA · On-site
$35K - $50K/yr
Customer Service Representative - State Farm Agent Team Member Paula Boyd - State Farm Agent, a ... Engaging with customers through various channels, including phone, email, and chat. * Providing ...
Hampton, VA · On-site
$35K - $50K/yr
Customer Service Representative - State Farm Agent Team Member Paula Boyd - State Farm Agent, a ... Engaging with customers through various channels, including phone, email, and chat. * Providing ...
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... CBP web-based and client-based applications * Email and messaging systems * Mobile devices
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... CBP web-based and client-based applications * Email and messaging systems * Mobile devices
This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
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This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
Chantilly, VA · On-site
This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
Chantilly, VA · On-site
This is much more than traditional web development. You'll own the end-to-end user experience for ... such as real-time agent activity, durable chat state, notifications, tool-call visualization ...
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
$47.1K - $53.1K
2% of jobs
$53.1K - $59.2K
12% of jobs
$64K is the 25th percentile. Wages below this are outliers.
$59.2K - $65.2K
14% of jobs
$65.2K - $71.2K
0% of jobs
$71.2K - $77.3K
1% of jobs
$77.3K - $83.3K
0% of jobs
$83.3K - $89.4K
0% of jobs
$89.4K - $95.4K
3% of jobs
The median wage is $97.1K / yr.
$95.4K - $101.4K
64% of jobs
$101.4K - $107.5K
2% of jobs
$107.5K - $113.5K
2% of jobs
$47.1K
$87.8K
$113.5K
| Aspect | Web Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Online, remote or in-office chat platforms | In-office or remote call centers, face-to-face interactions less common |
| Industry Usage | Primarily in e-commerce, tech, and online services | Broadly across retail, telecom, banking, and more |
| Job Focus | Handling live chat inquiries, providing instant support | Handling calls, emails, and sometimes live chat |
Web Chat Agents specialize in online chat support, focusing on instant digital communication, while Customer Service Representatives may handle multiple channels including calls and emails. Both roles require similar skills and certifications, but Web Chat Agents work primarily in digital environments, often within online industries.
For Web Chat Agent jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Web Chat Agent jobs in Virginia are:
$20 - $28/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience to our customers. If you're passionate about making a difference and enjoy engaging with people, we’d love to hear from you!
At The Nurse Dolls, our story began with Dr. Nicole M. Brown, RN, DNP, who was inspired by her children's curiosity about her profession. Today, we’re a unique and growing company that bridges education and imagination, offering products that inspire and empower. Join us as we continue to make a meaningful impact!
What You’ll DoWe are seeking a fast, empathetic, and detail-oriented Live Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your primary goal is to resolve customer inquiries, assist with order placement, and troubleshoot basic technical issues, all while maintaining high levels of customer satisfaction.. Your responsibilities will include: - Responding to customer inquiries promptly and professionally via live chat. - Providing accurate information about our products and services. - Resolving customer concerns with empathy and efficiency. - Collaborating with the team to improve customer support processes. - Maintaining a friendly and approachable tone in all customer interactions.
What We’re Looking ForWe’re searching for a candidate who brings: - At least 1 year of experience in customer service or a related field. - Strong written communication skills with attention to detail. - The ability to multitask and stay organized in a fast-paced environment. - A customer-first mindset and a positive attitude. - Familiarity with live chat platforms or tools (preferred but not required).
Why You’ll Love Working With UsAt The Nurse Dolls, we value our team members and strive to create a supportive and rewarding work environment. Here’s what we offer: - Paid time off (PTO), vacation, and sick days to help you recharge. - Parental, maternity, and paternity leave to support your family life. - Comprehensive medical, dental, and vision insurance for your health and well-being. - A 401(k) plan to help you plan for your future.
Our Culture and ValuesAt The Nurse Dolls, we believe in the power of education, creativity, and inclusivity. Our team is passionate about inspiring the next generation while fostering a culture of respect, collaboration, and innovation. You’ll be joining a company where your contributions truly matter, and your voice will be heard.
Ready to Apply?If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Join The Nurse Dolls and be part of a team that’s making a difference every day. Apply now and let’s create something amazing together!
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