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Live Chat Agent Jobs in Virginia (NOW HIRING)

Leidos

Senior AWS Amazon Connect Engineer

Alexandria, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Fort Belvoir, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Lorton, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Annandale, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Fairfax, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Mount Vernon, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Springfield, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

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All JobsLive Chat Agent JobsLive Chat Agent Jobs in Virginia

Live Chat Agent information

See Virginia salary details

$8

$14

$21

How much do live chat agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for live chat agent in Virginia is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $11.22 and $17.07 per hour, depending on experience, location, and employer.

What is a live chat agent?

Live Chat Agents are customer service professionals who interact with customers in real-time through online chat platforms. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat Agents help businesses offer fast and convenient support, improving customer satisfaction and efficiency. They often work for e-commerce sites, tech companies, and service providers, handling multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma. Familiarity with live chat software, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking skills help agents deliver positive customer experiences and resolve issues efficiently. These competencies are essential for providing timely, effective, and high-quality support in a digital customer service environment.

How much do live chat agents get paid?

Live chat agents typically earn an hourly wage ranging from $10 to $20, with salaries varying based on experience, location, and the company. Some positions may also offer performance-based bonuses or flexible schedules.

How to become a live chat agent?

To become a live chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some employers may prefer prior experience in customer support or sales, and having good typing speed and problem-solving abilities is beneficial. Training is often provided by the employer to familiarize new agents with company-specific tools and procedures.

How do live chat agents typically handle high volumes of simultaneous customer inquiries?

Live Chat Agents often manage multiple chat conversations at once, which requires strong multitasking skills and the ability to prioritize urgent issues without sacrificing response quality. Many companies provide specialized chat platforms that help agents organize conversations, use canned responses, and quickly access knowledge bases. Agents are also trained to escalate complex issues to supervisors or other departments as needed, ensuring efficient and accurate resolutions. Regular team check-ins and support from team leads help agents adapt to busy periods and maintain customer satisfaction.

What are the most commonly searched types of Live Chat Agent jobs in Virginia?

The most popular types of Live Chat Agent jobs in Virginia are:

What are popular job titles related to Live Chat Agent jobs in Virginia?

For Live Chat Agent jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Live Chat Agent jobs in Virginia look for?

The top searched job categories for Live Chat Agent jobs in Virginia are:

What cities in Virginia are hiring for Live Chat Agent jobs?

Cities in Virginia with the most Live Chat Agent job openings:

Live Chat Agent jobs near you
Infographic showing various Live Chat Agent job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $29,323 per year, or $14.1 per hour.

Business Development Agent

Priority Lexus Newport News

Newport News, VA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

BDC Agent with Experience preferred for our Buying Center location - growing market, good hours, training provided - flexible and fun.

Good attitude and a willingness to learn and be a part of a small and very important team.  

Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country. Join us on our way to the top! 

We offer an excellent compensation package for full-time employees including:

  • 401K/Profit Sharing
  • Health/Dental
  • Vacation/Sick Leave
  • Professional Atmosphere
  • Opportunity for Advancement
  • Monthly birthday and anniversary events 
  • Yearly sales Top Gun trip
  • Yearly, company wide, celebration
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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