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Live Chat Agent Jobs in Virginia (NOW HIRING)

The Nurse Dolls 2.0

Live chat agent

Chester, VA

$20 - $28/hr

Join Our Team as a Live Chat Agent at The Nurse Dolls! Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join ...

New

Leidos

Senior AWS Amazon Connect Engineer

Alexandria, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Fort Belvoir, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Springfield, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Mount Vernon, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Fairfax, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Annandale, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

Leidos

Senior AWS Amazon Connect Engineer

Lorton, VA · On-site

$107K - $195K/yr

Amazon Connect voice and chat channels are deployed and stable. * Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring, and operational readiness ...

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Live Chat Agent information

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How much do live chat agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for live chat agent in Virginia is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $11.22 and $17.07 per hour, depending on experience, location, and employer.

What is a live chat agent?

Live Chat Agents are customer service professionals who interact with customers in real-time through online chat platforms. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat Agents help businesses offer fast and convenient support, improving customer satisfaction and efficiency. They often work for e-commerce sites, tech companies, and service providers, handling multiple conversations simultaneously.

How do live chat agents typically handle high volumes of simultaneous customer inquiries?

Live Chat Agents often manage multiple chat conversations at once, which requires strong multitasking skills and the ability to prioritize urgent issues without sacrificing response quality. Many companies provide specialized chat platforms that help agents organize conversations, use canned responses, and quickly access knowledge bases. Agents are also trained to escalate complex issues to supervisors or other departments as needed, ensuring efficient and accurate resolutions. Regular team check-ins and support from team leads help agents adapt to busy periods and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma. Familiarity with live chat software, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking skills help agents deliver positive customer experiences and resolve issues efficiently. These competencies are essential for providing timely, effective, and high-quality support in a digital customer service environment.

How much do live chat agents get paid?

Live chat agents typically earn an hourly wage ranging from $10 to $20, with salaries varying based on experience, location, and the company. Some positions may also offer performance-based bonuses or flexible schedules.

How to become a live chat agent?

To become a live chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some employers may prefer prior experience in customer support or sales, and having good typing speed and problem-solving abilities is beneficial. Training is often provided by the employer to familiarize new agents with company-specific tools and procedures.

What are the most commonly searched types of Live Chat Agent jobs in Virginia?

The most popular types of Live Chat Agent jobs in Virginia are:

What are popular job titles related to Live Chat Agent jobs in Virginia?

For Live Chat Agent jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Live Chat Agent jobs in Virginia look for?

The top searched job categories for Live Chat Agent jobs in Virginia are:

What cities in Virginia are hiring for Live Chat Agent jobs?

Cities in Virginia with the most Live Chat Agent job openings:

Live Chat Agent jobs near you
Infographic showing various Live Chat Agent job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $29,323 per year, or $14.1 per hour.

Live chat agent

The Nurse Dolls 2.0

Chester, VA

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Join Our Team as a Live Chat Agent at The Nurse Dolls!

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience to our customers. If you're passionate about making a difference and enjoy engaging with people, we’d love to hear from you!

At The Nurse Dolls, our story began with Dr. Nicole M. Brown, RN, DNP, who was inspired by her children's curiosity about her profession. Today, we’re a unique and growing company that bridges education and imagination, offering products that inspire and empower. Join us as we continue to make a meaningful impact!

What You’ll Do

We are seeking a fast, empathetic, and detail-oriented Live Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your primary goal is to resolve customer inquiries, assist with order placement, and troubleshoot basic technical issues, all while maintaining high levels of customer satisfaction.. Your responsibilities will include: - Responding to customer inquiries promptly and professionally via live chat. - Providing accurate information about our products and services. - Resolving customer concerns with empathy and efficiency. - Collaborating with the team to improve customer support processes. - Maintaining a friendly and approachable tone in all customer interactions.

What We’re Looking For

We’re searching for a candidate who brings: - At least 1 year of experience in customer service or a related field. - Strong written communication skills with attention to detail. - The ability to multitask and stay organized in a fast-paced environment. - A customer-first mindset and a positive attitude. - Familiarity with live chat platforms or tools (preferred but not required).

Why You’ll Love Working With Us

At The Nurse Dolls, we value our team members and strive to create a supportive and rewarding work environment. Here’s what we offer: - Paid time off (PTO), vacation, and sick days to help you recharge. - Parental, maternity, and paternity leave to support your family life. - Comprehensive medical, dental, and vision insurance for your health and well-being. - A 401(k) plan to help you plan for your future.

Our Culture and Values

At The Nurse Dolls, we believe in the power of education, creativity, and inclusivity. Our team is passionate about inspiring the next generation while fostering a culture of respect, collaboration, and innovation. You’ll be joining a company where your contributions truly matter, and your voice will be heard.

Ready to Apply?

If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Join The Nurse Dolls and be part of a team that’s making a difference every day. Apply now and let’s create something amazing together!


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