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Live Chat Agent Jobs (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...

WLC Management Firm LLC

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

Position OverviewWe are seeking a compassionate, tech-savvy, and highly articulate Live Chat Agent to join our communication team. In this role, you will be the first point of contact for prospective ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...

Orgenesis

Live Chat Support Agent

Bastrop, TX · On-site +1

$45K - $68K/yr

The Live Chat Support Agent serves as the front line of customer communication, providing prompt assistance through live chat platforms while supporting Orgenesis' mission of advancing cell and gene ...

Round Rock

Live Chat Support Agent

Round Rock, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer ...

Northwest Austin

Live Chat Support Agent

Austin, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...

North Austin

Live Chat Support Agent

Austin, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...

EPITEC

Chat Support Agent

Smyrna, TN

$25/hr

Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Experience in live chat or call center environment * Experience with CRM or ticketing systems

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Live Chat Agent information

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How much do live chat agent jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for live chat agent in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $17.55 per hour, depending on experience, location, and employer.

How to make $1000 a week remote?

A live chat agent can earn $1000 a week by working multiple shifts, increasing hourly rates through specialized skills, or handling high-volume customer support for companies that pay premium rates. Building experience, improving communication skills, and using relevant tools like chat platforms can help increase earnings. Consistent scheduling and seeking roles with higher pay scales are also important factors.

What are Live Chat Agents?

Live Chat Agents are customer service professionals who interact with customers in real-time through online chat platforms. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat Agents help businesses offer fast and convenient support, improving customer satisfaction and efficiency. They often work for e-commerce sites, tech companies, and service providers, handling multiple conversations simultaneously.

Are live chat jobs legit?

Live chat agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information. Conducting research and reviewing company reviews can help ensure the job's legitimacy.

What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?

To thrive as a Live Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma. Familiarity with live chat software, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking skills help agents deliver positive customer experiences and resolve issues efficiently. These competencies are essential for providing timely, effective, and high-quality support in a digital customer service environment.

How much do live chat agents get paid?

Live chat agents typically earn an hourly wage ranging from $12 to $20, depending on experience, location, and the company. Some roles may also offer performance-based bonuses or incentives, and proficiency with chat tools like Zendesk or LivePerson can enhance earning potential.

What job makes $10,000 a month without a degree?

A live chat agent can potentially earn $10,000 a month through high-volume, commission-based, or specialized roles in customer support or sales. Success often depends on experience, skills, and the industry, with some agents working freelance or in high-demand sectors to reach this income level.

How do Live Chat Agents typically handle high volumes of simultaneous customer inquiries?

Live Chat Agents often manage multiple chat conversations at once, which requires strong multitasking skills and the ability to prioritize urgent issues without sacrificing response quality. Many companies provide specialized chat platforms that help agents organize conversations, use canned responses, and quickly access knowledge bases. Agents are also trained to escalate complex issues to supervisors or other departments as needed, ensuring efficient and accurate resolutions. Regular team check-ins and support from team leads help agents adapt to busy periods and maintain customer satisfaction.
More about Live Chat Agent jobs
What cities are hiring for Live Chat Agent jobs? Cities with the most Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Live Chat Agent jobs? States with the most job openings for Live Chat Agent jobs include:
What job categories do people searching Live Chat Agent jobs look for? The top searched job categories for Live Chat Agent jobs are:
Live Chat Agent jobs near you
Infographic showing various Live Chat Agent job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $30,151 per year, or $14.5 per hour.
Live Chat Agent

Live Chat Agent

AYS

Atlanta, GA • Remote

$15 - $20/hr

Other

Posted 12 days ago

Job description

About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply