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Live Chat Agent Jobs (NOW HIRING)

North Austin

1st Line Customer Support

Austin, TX · On-site

$18.75 - $25/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...

Northwest Austin

1st Line Customer Support

Austin, TX

$18.50 - $24.75/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...

BradyPLUS

Customer Engagement Specialist

Las Vegas, NV · On-site

Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...

Seminole Toyota

Internet Sales Agent

Sanford, FL · On-site

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL · On-site

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL · On-site

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Seminole Toyota

Internet Sales Agent

Sanford, FL

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

[solidcore]

Client Experience Agent

OR · Remote

$15.75 - $21.25/hr

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team ... Monitor and respond to live chat messages, managing multiple concurrent conversations while ...

Amicis Global

IT Service Desk Agent

South Jordan, UT · On-site

$22 - $25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

BCforward

Customer Service Agent

San Jose, CA · On-site

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Omar Soudani - State Farm Agent

$51K - $80K/yr

Omar Soudani - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated ... Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ...

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Live Chat Agent information

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How much do live chat agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for live chat agent in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $17.55 per hour, depending on experience, location, and employer.

How to make $1000 a week remote?

A live chat agent can earn $1000 a week by working multiple shifts, increasing hourly rates through specialized skills, or handling high-volume customer support for companies that pay premium rates. Building experience, improving communication skills, and using relevant tools like chat platforms can help increase earnings. Consistent scheduling and seeking roles with higher pay scales are also important factors.

What are Live Chat Agents?

Live Chat Agents are customer service professionals who interact with customers in real-time through online chat platforms. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat Agents help businesses offer fast and convenient support, improving customer satisfaction and efficiency. They often work for e-commerce sites, tech companies, and service providers, handling multiple conversations simultaneously.

Are live chat jobs legit?

Live chat agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information. Conducting research and reviewing company reviews can help ensure the job's legitimacy.

What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?

To thrive as a Live Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma. Familiarity with live chat software, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking skills help agents deliver positive customer experiences and resolve issues efficiently. These competencies are essential for providing timely, effective, and high-quality support in a digital customer service environment.

How much do live chat agents get paid?

Live chat agents typically earn an hourly wage ranging from $12 to $20, depending on experience, location, and the company. Some roles may also offer performance-based bonuses or incentives, and proficiency with chat tools like Zendesk or LivePerson can enhance earning potential.

What job makes $10,000 a month without a degree?

A live chat agent can potentially earn $10,000 a month through high-volume, commission-based, or specialized roles in customer support or sales. Success often depends on experience, skills, and the industry, with some agents working freelance or in high-demand sectors to reach this income level.

How do Live Chat Agents typically handle high volumes of simultaneous customer inquiries?

Live Chat Agents often manage multiple chat conversations at once, which requires strong multitasking skills and the ability to prioritize urgent issues without sacrificing response quality. Many companies provide specialized chat platforms that help agents organize conversations, use canned responses, and quickly access knowledge bases. Agents are also trained to escalate complex issues to supervisors or other departments as needed, ensuring efficient and accurate resolutions. Regular team check-ins and support from team leads help agents adapt to busy periods and maintain customer satisfaction.
More about Live Chat Agent jobs
What cities are hiring for Live Chat Agent jobs? Cities with the most Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Live Chat Agent jobs? States with the most job openings for Live Chat Agent jobs include:
What job categories do people searching Live Chat Agent jobs look for? The top searched job categories for Live Chat Agent jobs are:
Live Chat Agent jobs near you
Infographic showing various Live Chat Agent job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $30,151 per year, or $14.5 per hour.

1st Line Customer Support

North Austin

Austin, TX • On-site

$18.75 - $25/hr

Full-time

Posted 16 days ago

Job description

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast-paced role, you will serve as a vital link between patients, families, and healthcare professionals by providing timely, accurate, and compassionate support through live chat.

This position offers a unique opportunity to contribute to improving healthcare accessibility and service quality while working in a collaborative and supportive environment.

Key Objectives
  • Deliver prompt and professional live chat assistance to patients, visitors, and healthcare staff.
  • Resolve inquiries related to appointments, medical services, billing, and general hospital information.
  • Ensure clear communication and maintain patient confidentiality in compliance with healthcare regulations.
  • Collaborate with internal departments to escalate and resolve complex issues efficiently.
Responsibilities
  • Respond to live chat inquiries in a courteous, accurate, and timely manner.
  • Provide detailed information about hospital services, policies, and procedures.
  • Assist patients with appointment scheduling and follow-up coordination.
  • Document interactions and update patient records as necessary.
  • Identify and escalate urgent or sensitive issues to appropriate healthcare personnel.
  • Maintain up-to-date knowledge of hospital offerings, changes, and healthcare compliance standards.
  • Contribute to continuous improvement by providing feedback on common patient concerns and system enhancements.
Qualifications
  • High school diploma or equivalent; associate or bachelor's degree in healthcare, communications, or related field preferred.
  • Proven experience in customer service, preferably in healthcare or a related industry.
  • Strong written communication skills with exceptional attention to detail.
  • Ability to handle sensitive information with discretion and professionalism.
  • Familiarity with electronic health records (EHR) systems and live chat platforms is a plus.
  • Excellent problem-solving skills and the ability to multitask in a dynamic environment.
  • Empathy, patience, and a commitment to delivering outstanding patient experience.

Apply