Atlanta, GA · Remote
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
Atlanta, GA · Remote
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
$30 - $40/hr
Join Our Team as a Live Chat Agent at Kelly and Brown Insurance! Are you a great communicator with a knack for helping people? Do you enjoy solving problems and making someone's day a little brighter?
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$30 - $40/hr
Join Our Team as a Live Chat Agent at Kelly and Brown Insurance! Are you a great communicator with a knack for helping people? Do you enjoy solving problems and making someone's day a little brighter?
Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our ... Assist customers with troubleshooting issues and provide accurate solutions. Process orders ...
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Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our ... Assist customers with troubleshooting issues and provide accurate solutions. Process orders ...
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
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Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Mamaroneck Union Free School District is seeking a highly skilled Live Chat Agent for a remote position, available part-time or full-time. In this role, you will be the primary contact for customer ...
Mamaroneck Union Free School District is seeking a highly skilled Live Chat Agent for a remote position, available part-time or full-time. In this role, you will be the primary contact for customer ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... better assist customers Qualifications: - High school diploma or equivalent, college degree ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... better assist customers Qualifications: - High school diploma or equivalent, college degree ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... to better assist customers Qualifications High school diploma or equivalent, college degree ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... to better assist customers Qualifications High school diploma or equivalent, college degree ...
Fresno, CA · On-site
$15 - $19.50/hr
... * Assist customers in navigating our products or services, addressing their questions, concerns ... Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ...
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Fresno, CA · On-site
$15 - $19.50/hr
... * Assist customers in navigating our products or services, addressing their questions, concerns ... Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ...
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
South Jordan, UT · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
South Jordan, UT · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
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The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
Allen, TX · On-site
The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
Allen, TX · On-site
The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
The primary purpose of the Chat Agent position is to assist Credit Union of Texas in living out its vision to "deliver an unexpected experience" by providing outstanding service to internal and ...
$19 - $22/hr
Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
$19 - $22/hr
Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... * Assist families with scheduling, account updates, program recommendations, and general support ...
$8.65 - $10.31
3% of jobs
$10.31 - $11.98
1% of jobs
$11.98 - $13.64
7% of jobs
$14.67 is the 25th percentile. Wages below this are outliers.
$13.64 - $15.30
21% of jobs
$15.30 - $16.96
15% of jobs
The median wage is $17.20 / hr.
$16.96 - $18.62
15% of jobs
$19.98 is the 75th percentile. Wages above this are outliers.
$18.62 - $20.28
15% of jobs
$20.28 - $21.94
5% of jobs
$21.94 - $23.60
6% of jobs
$23.60 - $25.26
4% of jobs
$25.26 - $26.92
6% of jobs
$8
$18
$26
| Aspect | Assistant Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, remote, or call center settings | Call centers, retail, or office settings |
| Job Focus | Handling live chat inquiries, providing quick support | Handling phone, email, or in-person customer interactions |
| Common Usage | Online retail, tech support, service industries | Retail, telecom, banking, and service sectors |
The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
