Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
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Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service
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Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service
Alpharetta, GA · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Alpharetta, GA 30005 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service
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Alpharetta, GA · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Alpharetta, GA 30005 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service
Columbus, OH · On-site
$20 - $22/hr
Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel
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Columbus, OH · On-site
$20 - $22/hr
Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel
About the job Remote Hospitality Customer Advisor / Live Chat Support Agent Position: Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Group is a
About the job Remote Hospitality Customer Advisor / Live Chat Support Agent Position: Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Group is a
Columbus, OH · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While
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Columbus, OH · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While
Allen, TX · On-site
Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is
Allen, TX · On-site
Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
South Jordan, UT · On-site
$20 - $22/hr
Title: IT Technical Support Location: South Jordan, UT Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat
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South Jordan, UT · On-site
$20 - $22/hr
Title: IT Technical Support Location: South Jordan, UT Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat
Allen, TX · On-site
Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is
Allen, TX · On-site
Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is
Chat Support Agent We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing
Chat Support Agent We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel
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Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel
CO · On-site +1
Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you
CO · On-site +1
Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you
Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you
Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you
$15.75 - $21.25/hr
German-Speaking Customer Service Agent (Live Chat) Contract | Remote | Flexible, Demand-Based Hours We connect exceptional global talent with innovative technology and lifestyle companies worldwide.
New
$15.75 - $21.25/hr
German-Speaking Customer Service Agent (Live Chat) Contract | Remote | Flexible, Demand-Based Hours We connect exceptional global talent with innovative technology and lifestyle companies worldwide.
New
Peoria, AZ · On-site
$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into
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Peoria, AZ · On-site
$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into
$8.65 - $10.31
3% of jobs
$10.31 - $11.98
1% of jobs
$11.98 - $13.64
7% of jobs
$14.67 is the 25th percentile. Wages below this are outliers.
$13.64 - $15.30
21% of jobs
$15.30 - $16.96
15% of jobs
The median wage is $17.20 / hr.
$16.96 - $18.62
15% of jobs
$19.98 is the 75th percentile. Wages above this are outliers.
$18.62 - $20.28
15% of jobs
$20.28 - $21.94
5% of jobs
$21.94 - $23.60
6% of jobs
$23.60 - $25.26
4% of jobs
$25.26 - $26.92
6% of jobs
$8
$18
$26
| Aspect | Assistant Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, remote, or call center settings | Call centers, retail, or office settings |
| Job Focus | Handling live chat inquiries, providing quick support | Handling phone, email, or in-person customer interactions |
| Common Usage | Online retail, tech support, service industries | Retail, telecom, banking, and service sectors |
The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.
Cities with the most Assistant Live Chat Agent job openings:
The most popular types of Live Chat Agent jobs are:
States with the most job openings for Assistant Live Chat Agent jobs include:
For Assistant Live Chat Agent jobs, the most frequently searched job titles are:
Fresno, CA • On-site
$15 - $19.50/hr
Full-time
Re-posted 26 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
