ZipRecruiter

Log In

1

Live Chat Customer Support Jobs (NOW HIRING)

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients ...

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

AYS

Remote Live Chat Support Specialist

Phoenix, AZ · Remote

A customer service company is seeking a Live Chat Support Agent to provide real-time support for clients via live chat. The role involves addressing customer inquiries, resolving issues, and ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA

$19 - $22/hr

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Craig Sanborn

REMOTE LIVE CHAT AGENT

Saint Paul, MN · Remote

REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...

Kevidko Inc

Customer Support Specialist

Los Angeles, CA · On-site

$21/hr

Live Chat & Real-Time Support: Provide quick and effective responses via live chat to assist customers in making informed decisions. Data Entry & Accuracy: Maintain up-to-date and accurate customer ...

next page

Showing results 1-20

People also search for

All JobsLive Chat Customer Support Jobs

Live Chat Customer Support information

See salary details

$12

$19

$28

How much do live chat customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for live chat customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Live Chat Customer Support representative, and why are they important?

To thrive as a Live Chat Customer Support representative, you need strong written communication, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and help desk systems is typically required. Active listening, patience, and multitasking are essential soft skills that help build rapport and efficiently handle multiple inquiries. These skills ensure quick, accurate, and friendly service, leading to customer satisfaction and loyalty in a competitive environment.

How does a Live Chat Customer Support representative typically handle multiple conversations at once, and what tools are commonly used to manage this workload?

Live Chat Customer Support representatives often manage several customer conversations simultaneously using specialized chat platforms that provide notifications, canned responses, and conversation prioritization features. Multitasking is key, as agents must quickly read, understand, and respond to various inquiries while maintaining accuracy and a friendly tone. Training and experience help agents develop strategies for efficiently switching between chats and resolving issues promptly. Common tools include Zendesk, LiveChat, and Intercom, which are designed to streamline workflows and track performance metrics.

What are live chat customer support representatives?

Live chat customer support representatives are professionals who assist customers in real-time through online chat platforms. They help resolve issues, answer questions, and provide product or service information without the need for phone calls. Their role is crucial in ensuring customer satisfaction by delivering quick, efficient, and friendly support. They often handle multiple conversations at once and are trained to communicate clearly and empathetically.

What is the difference between Live Chat Customer Support vs Email Customer Support?

AspectLive Chat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Response TimeImmediate or within minutesHours to a day or more
Work EnvironmentOnline chat platforms, live support softwareEmail clients, ticketing systems
Required SkillsStrong typing, quick problem-solving, communication skillsClear writing, patience, detailed responses

Live Chat Customer Support involves real-time interaction, providing immediate assistance via chat, ideal for quick resolutions. Email Customer Support relies on asynchronous communication, suitable for detailed, documented responses. Both roles require strong communication skills but differ mainly in response time and work environment.

More about Live Chat Customer Support jobs
What cities are hiring for Live Chat Customer Support jobs? Cities with the most Live Chat Customer Support job openings:
What states have the most Live Chat Customer Support jobs? States with the most job openings for Live Chat Customer Support jobs include:
What job categories do people searching Live Chat Customer Support jobs look for? The top searched job categories for Live Chat Customer Support jobs are:
Live Chat Customer Support jobs near you
Infographic showing various Live Chat Customer Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Remote Live Chat Customer Support Specialist

Breakout Tools

Rahway, NJ • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading e-commerce company is seeking a Live Chat Customer Service Representative to provide exceptional support to online customers. In this fully remote role, you will assist customers by answering inquiries, resolving issues, and ensuring they have a positive shopping experience. Ideal candidates will have a background in customer service, strong communication skills, and the ability to multitask effectively.

Join a fast-paced environment where your contributions align with the brand's commitment to customer satisfaction. #J-18808-Ljbffr

Apply