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Live Chat Customer Support Jobs in Minnesota (NOW HIRING)

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Customer Support Duration : Full Time Location : St Paul, MN Excellent written and verbal ... live chat and internet response system (email). Additional Information Immediate Interview

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your ... live chat and internet response system (email). Additional Information Immediate Interview

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Care Manager

Minneapolis, MN · On-site

$60K - $70K/yr

... support and is responsible for improving the online service model each quarter via email, phone, and live chat. Responsibilities * Supervise and manage a team of customer service professionals.

Be part of a fast-growing, positive company that contributes to helping more people live better ... Excellent customer service skills - the ability to be empathetic, accurate, compassionate ...

Customer Support Representative

Saint Paul, MN · On-site

$16.25 - $22/hr

Be part of a fast-growing, positive company that contributes to helping more people live better ... Excellent customer service skills - the ability to be empathetic, accurate, compassionate ...

Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide ...

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Live Chat Customer Support information

See Minnesota salary details

$11

$18

$27

How much do live chat customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for live chat customer support in Minnesota is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.48 per hour, depending on experience, location, and employer.

What is a live chat customer support representative?

Live chat customer support representatives are professionals who assist customers in real-time through online chat platforms. They help resolve issues, answer questions, and provide product or service information without the need for phone calls. Their role is crucial in ensuring customer satisfaction by delivering quick, efficient, and friendly support. They often handle multiple conversations at once and are trained to communicate clearly and empathetically.

What are the key skills and qualifications needed to thrive as a live chat customer support representative, and why are they important?

To thrive as a Live Chat Customer Support representative, you need strong written communication, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and help desk systems is typically required. Active listening, patience, and multitasking are essential soft skills that help build rapport and efficiently handle multiple inquiries. These skills ensure quick, accurate, and friendly service, leading to customer satisfaction and loyalty in a competitive environment.

How does a live chat customer support representative typically handle multiple conversations at once, and what tools are commonly used to manage this workload?

Live Chat Customer Support representatives often manage several customer conversations simultaneously using specialized chat platforms that provide notifications, canned responses, and conversation prioritization features. Multitasking is key, as agents must quickly read, understand, and respond to various inquiries while maintaining accuracy and a friendly tone. Training and experience help agents develop strategies for efficiently switching between chats and resolving issues promptly. Common tools include Zendesk, LiveChat, and Intercom, which are designed to streamline workflows and track performance metrics.

What is the difference between Live Chat Customer Support vs Email Customer Support?

AspectLive Chat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Response TimeImmediate or within minutesHours to a day or more
Work EnvironmentOnline chat platforms, live support softwareEmail clients, ticketing systems
Required SkillsStrong typing, quick problem-solving, communication skillsClear writing, patience, detailed responses

Live Chat Customer Support involves real-time interaction, providing immediate assistance via chat, ideal for quick resolutions. Email Customer Support relies on asynchronous communication, suitable for detailed, documented responses. Both roles require strong communication skills but differ mainly in response time and work environment.

How do you become a live chat customer support?

To become a live chat customer support representative, candidates typically need good communication skills, basic computer proficiency, and customer service experience. Many employers require a high school diploma or equivalent, and some prefer familiarity with customer support tools or CRM software. Training is often provided on the job to familiarize new employees with company-specific systems and protocols.

What are popular job titles related to Live Chat Customer Support jobs in Minnesota?

For Live Chat Customer Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Live Chat Customer Support jobs in Minnesota look for?

The top searched job categories for Live Chat Customer Support jobs in Minnesota are:

What cities in Minnesota are hiring for Live Chat Customer Support jobs?

Cities in Minnesota with the most Live Chat Customer Support job openings:

Infographic showing various Live Chat Customer Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,104 per year, or $18.8 per hour.

Customer Support

Saint Paul, MN • On-site

krg technology inc
IT Services • 201 - 500 employees

$17.25 - $22/hr

Full-time

Re-posted 27 days ago


Job description

Company Description

KRG Technologies Inc.

25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355

Phone no:661-367-8000 EXT-206


Job Description


Position : Customer Support

Duration : Full Time

Location : St Paul, MN

Job Description:

Excellent written and verbal communication

Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)

Types minimum 35 wpm, prefer 45wpm+

1 year, or more Customer Service experience in a call center

Ability to Multi-task

Adaptability: Take on new tasks on short notice

Ability to navigate multiple applications and systems

Two+ years of heavy inbound call volume (70+ calls per day) call center experience

Experience with live chat and internet response system (email).

Additional Information

Immediate Interview


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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