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Call Center Customer Service Jobs in Minnesota (NOW HIRING)

Corner Home Medical

CSR Call Center

Minneapolis, MN · On-site

$16.25 - $21/hr

Customer Service Representative - Call Center Company: Corner Home Medical Location: New Hope, MN Job Type: Full-Time Corner Home Medical is seeking a Call Center Representative to join our fast ...

Doherty

Call Center Agent

Saint Augusta, MN · On-site

$17/hr

Experience in call center, customer service, or outbound calling preferred * Ability to use computer systems, CRM platforms, and call software independently * Ability to maintain strict ...

New

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

New

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

New

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Qualifications for a Call Center Representative * 2 or more years of customer service experience ... Call center or receptionist experience, a plus * Proficient computer skills * Availability to work ...

Community Dental Care

Call Center Manager

Maplewood, MN · On-site

$25 - $30/hr

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the ... Handle escalated patient concerns and ensure excellent customer service. * Assist with hiring ...

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Minnesota

Call Center Customer Service information

See Minnesota salary details

$10

$17

$26

How much do call center customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center customer service in Minnesota is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
What are popular job titles related to Call Center Customer Service jobs in Minnesota? For Call Center Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service jobs in Minnesota look for? The top searched job categories for Call Center Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Call Center Customer Service jobs? Cities in Minnesota with the most Call Center Customer Service job openings:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

CSR Call Center

Corner Home Medical

Minneapolis, MN • On-site

$16.25 - $21/hr

Other

Posted 6 days ago

Corner Home Medical rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative - Call Center
Company: Corner Home Medical
Location: New Hope, MN
Job Type: Full-Time
Corner Home Medical is seeking a Call Center Representative to join our fast-paced, patient-focused healthcare team. This role is ideal for candidates with strong customer service skills who want to work in the durable medical equipment (DME) and healthcare services industry. We will train the right person-medical terminology or billing experience is a plus but not required.
* Why You'll Love Working With Us
  • Opportunity to build a career in the medical equipment and healthcare support field
  • Supportive team environment with ongoing training
  • Work that directly helps patients and caregivers get the equipment they need
Responsibilities
  • Assist incoming callers with questions and inquiries related to Durable Medical Equipment
  • Answer questions regarding product usage and insurance coverage
  • Create and process sales orders while ensuring customer satisfaction
  • Finalize orders and forward information to the billing team
  • Provide excellent service via phone, fax, and email
Qualifications
  • High school diploma or equivalent required
  • Previous experience in customer service preferred
  • Medical terminology or medical billing experience is helpful but not required
  • Ability to meet daily call volume expectations
  • Strong written and verbal communication skills
  • Professional phone etiquette and customer service skills
  • Must be able to read, write, and speak English fluently
  • Strong organizational and multitasking skills
  • High attention to detail
  • Regular attendance is essential

Physical Requirements
This position may require:
Standing, walking, sitting, kneeling, squatting, lifting, twisting, reaching, and grasping.
Work Environment
Office / retail medical equipment branch setting.
About Corner Home Medical
Corner Home Medical provides high-quality durable medical equipment (DME) and respiratory services to patients throughout the region. We are committed to exceptional customer care, expert support, and trusted service-values our Customer Service Representatives help bring to life every day.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Monday - Friday, 8:30 AM - 5:00 PM
- Occasional weekend coverage as needed
40 hours per week

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