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Call Center Customer Service Jobs in Minnesota (NOW HIRING)

Community Dental Care

Call Center Manager

Maplewood, MN · On-site

$25 - $30/hr

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the ... Handle escalated patient concerns and ensure excellent customer service. * Assist with hiring ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Qualifications for a Call Center Representative * 2 or more years of customer service experience ... Call center or receptionist experience, a plus * Proficient computer skills * Availability to work ...

COMMUNITY DENTAL CARE

Call Center Manager

Saint Paul, MN · On-site

$25 - $30/hr

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the ... Handle escalated patient concerns and ensure excellent customer service. * Assist with hiring ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Minnesota

Call Center Customer Service information

See Minnesota salary details

$10

$17

$26

How much do call center customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for call center customer service in Minnesota is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.
What are popular job titles related to Call Center Customer Service jobs in Minnesota? For Call Center Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service jobs in Minnesota look for? The top searched job categories for Call Center Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Call Center Customer Service jobs? Cities in Minnesota with the most Call Center Customer Service job openings:
Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Representative-Call Center

Handi Medical Supply

Saint Paul, MN

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist.  If you have worked in a health care field, your skills might transfer well to this role! 

Check out our career site and see what our culture is all about.

$22 - $24 / hour

As a Product Specialist, you will enrich lives by:

  • Guiding customers and referral sources through their order for products/services in a fast paced environment
  • Providing world class customer experiences via phone, email, chat and online orders
  • Utilizing product and insurance resources when responding to inquiries
  • Providing knowledgeable answers to questions about products, services, pricing and availability
  • Advising customers on their requests on shipping and order status

Handi was rated as a Top Work Place by the Star Tribune the last 8 years!  We are thankful to our team members and are privileged to say we are a top place to work!

Candidates must meet the following requirements:

  • High school diploma or equivalent
  • Related experience in customer service preferred
  • Home medical equipment or supplies, wellness and/or healthcare experience a plus
  • General computer knowledge and ability to type 35 wpm
  • Bi-lingual a plus
  • Unrelenting commitment to success

Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!

Benefits include but are not limited to:

  • health
  • dental
  • vision
  • 401K plus match
  • incentive program
  • life insurance
  • paid time off
  • paid holidays
  • long-term disability
  • short-term disability 
  • free parking
  • volunteer pay
  • green initiatives

We are on the Green Line!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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