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Call Center Customer Service Jobs in Minnesota (NOW HIRING)

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

Johnstone Supply

Call Center Associate

Bloomington, MN · On-site

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for ... Ability to provide consistent, quality customer service. * General knowledge on how to manage ...

Johnstone Supply

Call Center Associate

Bloomington, MN · On-site

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for ... Ability to provide consistent, quality customer service. * General knowledge on how to manage ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

Customer Service Representative Inbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18-$21/hour | Great Benefits | No Cold Calling | Paid Training Our Benefits * Medical, dental ...

Robert Half

Customer Service Representative

Blaine, MN · On-site

$50K - $52K/yr

Experience in a Call Center Customer Service environment * Proven ability to provide high quality Customer Service * Demonstrated skills in Data Entry and Order Entry * Ability to handle and resolve ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

Prior experience in a call center or customer service environment is required. * Excellent verbal ... and written communication skills * Strong problem-solving and multitasking abilities * Proficiency ...

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Minnesota

Call Center Customer Service information

See Minnesota salary details

$10

$17

$26

How much do call center customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center customer service in Minnesota is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

Can I get a call center customer service job with no experience?

Yes, entry-level call center customer service jobs often do not require prior experience. Employers typically look for good communication skills, a positive attitude, and the ability to learn quickly; some positions may provide training. Having basic computer skills and a customer-focused mindset can improve your chances of securing such a role.

What does call center customer service do?

Call center customer service representatives handle customer inquiries, resolve issues, and provide information about products or services over phone, email, or chat. They use communication skills and may utilize customer management software to ensure efficient support and maintain customer satisfaction.

What are popular job titles related to Call Center Customer Service jobs in Minnesota?

For Call Center Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service jobs in Minnesota look for?

The top searched job categories for Call Center Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Call Center Customer Service jobs?

Cities in Minnesota with the most Call Center Customer Service job openings:

Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Call Center Associate

Regions Hospital

Saint Paul, MN

$20.27/hr

Full-time, Part-time

Re-posted 29 days ago

Regions Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

261st of 1,065 rated hospitals

Job description


Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. 

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient.  The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

FTE: 0.2 (8 hours per week)

Potential shift hours include:
Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other weekend, and every other holiday.

Weekday, Weekend and Holiday Hours:
3:45pm-7:45pm

Required Qualifications:

  • Experience: 1 year of customer service experience required

Salary Rate: $20.27/hr

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