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Call Center Customer Service Jobs in Minnesota (NOW HIRING)

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) Customer Service ... banking, or a call center is a plus-but not required. Schedule Full-time position with a ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Qualifications for a Call Center Representative * 2 or more years of customer service experience ... Call center or receptionist experience, a plus * Proficient computer skills * Availability to work ...

COMMUNITY DENTAL CARE

Call Center Manager

Saint Paul, MN · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the ... Handle escalated patient concerns and ensure excellent customer service. * Assist with hiring ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

  • PTO

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with ... Help customers with questions, concerns, or service requests * Direct calls to the correct ...

Minnesota Jobs

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

Nolo

Call Center Representative

Minneapolis, MN · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Call Center Representative Premier Disability Services, a division of Internet Brands, is seeking ... Two (2) years Customer Service/Sales experience preferred. * Ability to retain information and ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Experience: 1 year of customer service experience required Salary Rate: $20.27/hr

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All JobsCall Center Customer Service JobsCall Center Customer Service Jobs in Minnesota

Call Center Customer Service information

See Minnesota salary details

$10

$17

$26

How much do call center customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center customer service in Minnesota is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Call Center Customer Service vs Customer Support Specialist?

AspectCall Center Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline or in-office, handling customer inquiries
Industry UsageTelecommunications, retail, financeTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

Call Center Customer Service representatives primarily handle inbound and outbound calls in call center settings, focusing on customer inquiries and issue resolution. Customer Support Specialists often provide more technical or product-specific assistance, sometimes via chat or email. While both roles require strong communication skills, Call Center Customer Service roles are more call-focused, whereas Customer Support Specialists may handle more complex or technical issues.

What is a call center customer service representative?

Call Center Customer Service representatives are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but sometimes via email, chat, or social media. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. They play a vital role in building and maintaining positive customer relationships, often serving as the first point of contact for clients. Call center representatives may work in various industries, including retail, technology, finance, and healthcare.

What are the key skills and qualifications needed to thrive as a call center customer service representative?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and a positive attitude help you excel in handling challenging customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the business.

What are some common challenges faced by call center customer service representatives, and how can they be managed?

Call center customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like average handle time and customer satisfaction scores. To manage these challenges, representatives are typically trained in active listening, de-escalation techniques, and effective time management. Support from supervisors and access to robust knowledge bases also help, while regular team meetings and peer support can foster a collaborative environment. Developing resilience and strong communication skills is key to thriving in this fast-paced role.

What are popular job titles related to Call Center Customer Service jobs in Minnesota?

For Call Center Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service jobs in Minnesota look for?

The top searched job categories for Call Center Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Call Center Customer Service jobs?

Cities in Minnesota with the most Call Center Customer Service job openings:

Call Center Customer Service jobs near you
Infographic showing various Call Center Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Representative

Pyramid Corporation

Saint Paul, MN • On-site

$16.25 - $22/hr

Other

Posted 8 days ago

Job description

Cardholder Support And Customer Service Representative

Provide cardholder support and customer service for pre-paid card products. Working in a high-volume inbound telephone call center on behalf of client's programs, you will respond to cardholder requests for account service and support. You will provide outstanding service to cardholders over the phone by accessing cardholder accounts, implementing requested changes to existing accounts and performing account maintenance activities, interpreting and communicating account activity and transactions, troubleshooting, and problem-solving, and other similar duties as assigned.

Responsibilities:

  • Customer Service agents help customers via telephone to provide information about accounts and services.
  • Accurately and concisely document customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Resolve customers' service issues by performing activities such as registering and activating cards, linking accounts, transferring funds, etc.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries regarding accounts.
  • Help solve customer issues by properly escalating to designated departments for further investigation.
  • De-escalate cardholders and issues through solid troubleshooting, problem-solving, customer service skills, and follow-up. Follow proper escalation processes.
  • Follow established call center processes utilizing knowledge base tool.
  • Obtain and examine all relevant information to resolve customer service questions and to determine possible causes.
  • Educate cardholders on usage; promote new or additional products and services.

Required Skills:

Understanding written sentences and paragraphs in work-related documents. Speaking to others to and conveying information efficiently and effectively. Active listening skills by providing full attention to what customers are saying. Ability to understand the points being made, asking questions as appropriate, and interpreting information. Analyzing information and evaluating results to choose the best solution and solve problems. Basic math skills including additions and subtraction; understanding of accounting principles of credits and debits; the ability to clearly communicate quantities and balances. Ability to consistently provide friendly, helpful, and enthusiastic service.

Minimum Qualifications:

Basic computer proficiency to include data entry, word processing (Word), and email (Outlook). 1-year minimum - call center customer service experience. Bilingual English and Spanish is a plus.

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