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Full Time Customer Service Representative Jobs in Minnesota

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$16 - $17/hr

Pay Range: $16.00-$17.00 per hour Position Title: Full-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive ...

ExpressWay

Full-Time Customer Service Rep

Springfield, MN · On-site

$15 - $20.50/hr

Position Title: Full-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement ...

Mr. Appliance

Customer Service Representative

Rogers, MN · On-site

$18 - $20/hr

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

PetSuites

Customer Service Representative

Eagan, MN · On-site

$12 - $15/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Minnesota

Full Time Customer Service Representative information

See Minnesota salary details

$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time customer service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Minnesota? The most popular types of Customer Service Representative jobs in Minnesota are:
What are popular job titles related to Full Time Customer Service Representative jobs in Minnesota? For Full Time Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Minnesota look for? The top searched job categories for Full Time Customer Service Representative jobs in Minnesota are:
What cities in Minnesota are hiring for Full Time Customer Service Representative jobs? Cities in Minnesota with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Full-Time Customer Service Rep

Staples Enterprises, Inc.

Springfield, MN

$16 - $17/hr

Full-time

Medical, Dental, Retirement

Re-posted 12 days ago

Job description

Pay Range: $16.00-$17.00 per hour


Position Title: Full-time Customer Service Representative

Reports To: Store Manager and Assistant Manager

Job Objective:

This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service. 

Principal Duties and Responsibilities:

  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Assist in training new hires and offering guidance and coaching when necessary.
  • Cash management including opening and closing registers, preparing deposits, and reconciling cash drawers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdowns or adjustments that are required.
  • Follow appropriate food-handling procedures.
  • Work with visual marketing making sure that shelves and racks are stocked, clean, and neat.
  • Strong attention to detail and problem-solving skills. Staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties including closing and opening procedures and ensuring that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:

  • High school diploma or GED preferred.
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.


General description of benefits offered:

  • Health Insurance and Dental Plan.
  • Section 125 Cafeteria Plan
  • Accrued paid-time-off.
  • 401K benefits with employer match.


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