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Full Time Customer Service Representative Jobs in Minnesota

HOM FURNITURE

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with ... HOM Furniture offers its full-time employees a competitive benefits package. * Paid Time Off- 20 ...

Triangle

Customer Service Representative

Brooklyn Park, MN

$16.75 - $22.75/hr

Job Title: Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC ... Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies Triangle ...

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Full Time Customer Service Representative information

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How much do full time customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for full time customer service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Minnesota?

The most popular types of Customer Service Representative jobs in Minnesota are:

What are popular job titles related to Full Time Customer Service Representative jobs in Minnesota?

For Full Time Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Full Time Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Full Time Customer Service Representative jobs?

Cities in Minnesota with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

HOM FURNITURE

Rochester, MN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

HOM Furniture rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

15th of 63 rated furniture retailers

Job description

Description

Pay

$16-18 an hour


Responsibilities

The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:

  • Answering phones to either direct callers to the proper department or to answer any questions they may have.
  • Finalizing orders, taking payments, and scheduling deliveries and pickups.
  • Processing returns and processing initial paperwork for warranty claims.
  • Making changes and cancellations to orders when appropriate.
  • Updating customers on changes to their order status.
  • Processing finance applications.
  • The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
  • Processes sales for accessories and other small purchases.
  • Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
  • Other duties as assigned.

Benefits

  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements


Education: Must be working towards or have a high school diploma or GED.


Experience: Six months of customer service experience preferred.


Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.


Other: Must be able to communicate effectively both verbally and in writing.


*Reasonable accommodation will be made for those who require it.


HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.


What HOM Furniture employees say

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