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Customer Service Representative Evening Jobs in Minnesota

CSR - Customer Service Rep

Minneapolis, MN ยท On-site

$23 - $28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible ...

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

Customer Service Rep

Saint Cloud, MN ยท On-site

$15.75 - $21.50/hr

About the job Customer Service Rep Customer Service Rep needs 1 years experience Customer Service Rep requires: Customer service MS Office Phones Customer Service Rep duties: Prioritize and problem ...

Customer Service Representative

Osseo, MN ยท On-site

$12 - $15/hr

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Maple Grove, MN! Looking for a part-time job that actually works ...

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Maple Grove, MN! Looking for a part-time job that actually works ...

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Showing results 1-20

Customer Service Representative Evening information

See Minnesota salary details

$9

$22

$42

How much do customer service representative evening jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service representative evening in Minnesota is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $27.88 per hour, depending on experience, location, and employer.

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Minnesota? The most popular types of Customer Service Representative jobs in Minnesota are:
Infographic showing various Customer Service Representative Evening job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,907 per year, or $22.6 per hour.

Customer Service Representative

Gotham Tax Service

Inver Grove Heights, MN โ€ข On-site

$18 - $25/hr

Other

Posted yesterday

New


Job description

Job Duties
  • This is a seasonal CSR position for the 2027 tax season. Schedules include daytime, evening, and Saturday hours. Employees may be scheduled for either full-time or part-time hours based on business need and employee availability.

  • learn and follow company procedures and confidentiality requirements

  • Greeting clients and creating a welcoming office environment

  • Answer incoming phone calls and direct clients appropriately

  • Schedule, confirm, and manage client appointments

  • Assist clients in completing intake forms and required documentation

  • Receive and organize client documents for tax preparation

  • Scan and upload client documents into the company system

  • Manage document watch folders and ensure files are routed correctly

  • Assist tax preparers with administrative support as needed

  • Track client document status and follow up when additional information is required

  • Maintain confidentiality of all client information in accordance with company policies

  • Maintain organized reception and waiting areas

  • Assist with basic office administrative tasks when needed

  • Other duties as assigned which may include supporting other offices when necessary

Minimum Education Required

High school diploma or GED required

Additional education in business, accounting, or customer service is a plus

Minimum Experience Required

One year of customer service, receptionist, administrative assistant, or office support experience preferred

Strong computer, phone and data entry skills

Excellent communication, organizational, and customer service skills

Ability to handle confidential information professionally and with discretion

Shift

First (Day)

Number of Openings

4

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$18.00 - $25.00 / Hourly

Additional Compensation

Starting pay is based on experience, qualifications, and customer service experience. Opportunities for returning seasonal employment may be available based on performance and business needs

Postal Code

55076

Job Type

Full Time

Place of Work

On-site

Requisition ID

CSR-001

Job Benefits

MN ESST (Earned Sick and Safe Time)

Flexible scheduling based on business needs

Paid training

Employee discount on tax preparation services