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Live Chat Jobs in Minnesota (NOW HIRING)

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Life Time, Inc.

Account Representative

Chanhassen, MN · On-site

$26/hr

Supports members via incoming live chat, phone calls and emails. May involve answering membership related questions, troubleshooting account issues, resolving billing issues, collecting payments ...

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Jewelry Consultant

Edina, MN

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

C4 Technical Services

Desktop Support Technician

Plymouth, MN · On-site

$21.25 - $27/hr

Respond promptly to customer inquiries via phone, email, or live chat. * Resolve customer complaints with patience and professionalism, ensuring a positive experience * Work closely with other ...

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All JobsLive Chat JobsLive Chat Jobs in Minnesota

Live Chat information

See Minnesota salary details

$23K

$58.3K

$84.7K

How much do live chat jobs pay per year?

As of Aug 9, 2026, the average yearly pay for live chat in Minnesota is $58,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $84,200.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Minnesota? The most popular types of Live Chat jobs in Minnesota are:
What are popular job titles related to Live Chat jobs in Minnesota? For Live Chat jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Minnesota look for? The top searched job categories for Live Chat jobs in Minnesota are:
What cities in Minnesota are hiring for Live Chat jobs? Cities in Minnesota with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $58,275 per year, or $28 per hour.

Live Stream Moderator | Sports Cards | Whatnot | Tuesday - Friday Nights

Home Health Care, Inc.

Minneapolis, MN

$23 - $30/hr

Full-time

Posted yesterday

New

Job description

Job Title: Live Stream Moderator | Sports Cards | Tuesday - Friday Nights | Whatnot

Company: Mount Olympus Rips

Location: Plymouth, MN (On-Site Only)
Schedule: Tuesday - Friday | 5:30 PM - 2:00 AM

Compensation: $23.00 - $30.00 per hour

To Apply

Email Tom.Lecy@hhcare.net with:

• A brief overview of your sports card experience and knowledge

• Why you'd make a great moderator for a live sports card breaking company

Applicants who follow these instructions will receive priority consideration.

The Best Live Streams Don't Happen By Accident

Every successful sports card stream has someone behind the scenes making sure everything runs smoothly.

The breaker may be the face of the show, but the moderator is responsible for creating an engaging community, answering questions, keeping the energy high, and ensuring thousands of dollars in live auctions move seamlessly from one break to the next.

If you've spent time watching breaks on Whatnot, Fanatics Live, or YouTube, you know the chat moves fast. We're looking for someone who thrives in that environment and enjoys interacting with collectors every night.

About Mount Olympus Rips

Mount Olympus Rips is one of the fastest-growing live sports card companies in the Midwest. We host live breaks several nights each week featuring NFL, NBA, MLB, NHL, Formula 1, UFC, soccer, Pokémon, and premium hobby products while building a community that collectors genuinely enjoy returning to.

This isn't simply another customer service position. You'll become a key part of every live broadcast.

Responsibilities

• Welcome viewers into every stream and create a positive, energetic atmosphere from the moment they join.

• Moderate the live chat while interacting with hundreds of collectors throughout the evening.

• Answer customer questions regarding teams, products, auctions, shipping, giveaways, and upcoming breaks.

• Support the breaker throughout the show by keeping conversations flowing and helping maintain a high-energy broadcast.

• Recognize repeat customers, engage first-time buyers, and help build long-term relationships within the Mount Olympus community.

• Monitor chat for inappropriate comments, spam, scams, or disruptive behavior while maintaining a professional environment.

• Communicate with the operations team behind the scenes to ensure each live break runs efficiently from start to finish.

• Assist with product organization and break preparation before and after live shows as needed.

What We're Looking For

• Strong knowledge of modern sports cards and today's hobby

• Excellent communication and customer service skills

• Comfortable typing quickly while multitasking

• Passion for sports and collecting

• Ability to remain calm during fast-paced live auctions

• Dependable, punctual, and team-oriented

• Available Tuesday through Friday evenings

Preferred Qualifications

• Experience using Whatnot or Fanatics Live

• Previous livestream moderation experience

• Experience buying, selling, grading, or collecting sports cards

• Knowledge of Panini, Topps, Upper Deck, PSA, BGS, and SGC products

Why Join Mount Olympus Rips?

• $23-$30 per hour

• Be part of one of the fastest-growing sports card companies in the Midwest

• Work around sports cards every day

• Learn directly from experienced breakers and hobby experts

• Advancement opportunities into shipping, inventory, buying, operations, and live breaking

• Join a passionate team that's building something unique within the hobby

If you love sports, sports cards, and creating memorable experiences for collectors, we'd love to hear from you.