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Live Chat Jobs in Minnesota (NOW HIRING)

Robert Half

Customer Service Representative

Plymouth, MN · On-site

$19 - $24/hr

Responsibilities: * Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. * Enter and update orders ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

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Showing results 1-20

All JobsLive Chat JobsLive Chat Jobs in Minnesota

Live Chat information

See Minnesota salary details

$23K

$58.3K

$84.7K

How much do live chat jobs pay per year?

As of Sep 11, 2026, the average yearly pay for live chat in Minnesota is $58,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Minnesota?

The most popular types of Live Chat jobs in Minnesota are:

What are popular job titles related to Live Chat jobs in Minnesota?

For Live Chat jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Minnesota look for?

The top searched job categories for Live Chat jobs in Minnesota are:

What cities in Minnesota are hiring for Live Chat jobs?

Cities in Minnesota with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $58,275 per year, or $28 per hour.

Customer Service Representative

Plymouth, MN • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$19 - $24/hr

Temporary

Re-posted yesterday

Job description

We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position.
Responsibilities:
• Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions.
• Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly.
• Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities.
• Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment.
• Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels.
• Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively.
• Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required.
• Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.• Prior experience in customer service, call center support, or a similar client-facing role.
• Comfort handling customer interactions through live chat and inbound telephone support.
• Background in order entry or processing customer requests within business systems.
• Strong verbal and written communication skills with the ability to explain information clearly.
• Demonstrated problem-solving ability and sound judgment when addressing customer concerns.
• Ability to balance multiple priorities in a fast-paced environment without sacrificing accuracy.
• High attention to detail and a consistent track record of following tasks through to completion.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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