ZipRecruiter

Log In

1

Text Customer Service Jobs in Minnesota (NOW HIRING)

Pizza Hut

Pizza Hut Customer Service

Princeton, MN · On-site

$15.25 - $20.75/hr

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Pizza Hut Customer Service

Mora, MN · On-site

$16 - $21.75/hr

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Pizza Hut Customer Service

Cambridge, MN · On-site

$16 - $21.75/hr

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Pizza Hut Customer Service

Pine City, MN · On-site

$16 - $21.50/hr

Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Pizza Hut Customer Service - Ages 15 & up

Mora, MN · On-site

$16 - $21.75/hr

Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you ... Communication skills are key - you're not going to be able to text message customers back and forth.

next page

Showing results 1-20

All JobsText Customer Service JobsText Customer Service Jobs in Minnesota

Text Customer Service information

What are some common challenges faced in a Text Customer Service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a Text Customer Service Representative, and why are they important?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What is a Text Customer Service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Minnesota? For Text Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in Minnesota look for? The top searched job categories for Text Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Text Customer Service jobs? Cities in Minnesota with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Temporary. Highlights an 96% In-person, and 4% Remote job distribution.

Customer Service Representative

Allstate Insurance - Sniezek Group Agency

Rogers, MN • On-site

$45K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

We are seeking a well-rounded customer service team member. Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time, but will also consider part-time flexible schedules. We are looking for someone with insurance experiance, or office experience. Are you currently working at an insurance agency, but looking for a better culture? You should apply too.


We provide hands on training along with a team concept of constant support with five other dedicated on our service and review team. Come join us at one of our agencies in Brooklyn Park, Maple Grove or Rogers, MN

The Sniezek Group Agency is the largest Allstate Insurance agency in MN and still growing. Each agency has a small office feel, but we all work together to manage the agency as a whole.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Parental Leave

Bonus and Commission Opportunities

Work-Life Balance

Team Lunches and Optional Happy Hours

401k with Company Match

Paid Licensing

Retirement Plan

Holidays Paid and Off

Golf Simulator Access


Responsibilities

Examples of some of your day to day activities may include based your skillset:

  • Build and maintain relationships with our customers and within the community.
  • Work with customers via phone, email, text and in person.
  • Review customer policies for proper coverage and discounts.
  • Assist sales agent team to welcome new customers
  • Assist in managing our online presence along with social media (if that is something you enjoy.)

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills and coachable
  • Above average computer skills, typing and navigating the internet.
  • Insurance License - We will help you obtain.