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Text Customer Service Jobs Near Me

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

Provide expert service and guidance to our customers primarily over the phone, as well as email and text. * Retention: Identify customers at risk of cancellation and use problem-solving skills to ...

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Text Customer Service information

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How much do text customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for text customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Text Customer Service jobs? Cities with the most Text Customer Service job openings:
What states have the most Text Customer Service jobs? States with the most job openings for Text Customer Service jobs include:
A map of the United States highlighting the number of Text Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Text Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service/Internet BDC Representative

Dave Gill Chevrolet

Columbus, OH

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Job Description

Our dealership is busy one and our small team is adding a position to assist in answering the many requests we are receiving daily!

This is a local family-owned franchised Chevrolet dealer on the east side of Columbus.

We have a small team which affords the right person ample opportunity to earn an excellent income!

Our goal is to find the right person to join our team!

A candidate for consideration will be highly motivated and be able to think quick on their feet while providing outstanding customer service to our loyal customer base and assist us in gaining new customers via internet inquires and referrals.

Description:

Respond to request from internet inquiries via phone, text and email using our CRM.

This will include answering questions concerning the vehicles features, available history, our processes and what we an offer in the way of a great customer experience.

Answer incoming phones calls from customers inquiring about vehicles, seeking specific information on new and used vehicles and providing information on how we can make this a great experience for them.

Outgoing calls to current customers to follow up on their satisfaction of their current vehicle, the satisfaction of the service provided by the dealership and discuss potential upgrade opportunities with those with an expiring lease contract or with trade in opportunity.

Expectations:

Customer Service Experience

Appointment Setting Experience

Ability to complete 120+ activities/day (accumulation of email, text and phone calls)

Ability to make 80+ phone outgoing calls/day (10/hour)

Computer Literate

Organized and Process Oriented

Dependable

Detail Oriented

Goal Motivated

Professional phone etiquette

Ability to create emails and text and respond to correspondence in a professional fashion.

Hours:

We are closed on Sundays. Schedule includes one day off through the week.

Hours or operation are Monday - Thursday 9:00 a.m. - 7:00 p.m., Friday 9:00 a.m. - 6:00 p.m. and Saturday 9:00 a.m. - 5:00 p.m. with scheduled 8 hour shifts within these hours.

(40 hours/week)

Pay:

Hourly pay + Commissions + Bonuses + Cash Bonuses

Benefits:

Health Insurance, Dental, Vision

Paid Vacation

Paid Holidays

401K with Company Contributions

If you would like to work in a fun environment where you are appreciated and acknowledged for your work ethic and contributions, contact Miranda Hayes, BDC Manager @ 614 861 6230 x 2126 and submit your resume for consideration.

Company Description

We are located on the east side of Columbus, one mile south of the airport in the area of Broad and Hamilton.

Benefits

Employees have access to opt into health coverage, dental and vision after 90 days of employment.

401k plan is available after 1 year of employment.

One week of paid vacation is earned after 1 year of employment.

Paid holidays are awarded after 90 days of employment.