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Text Customer Service Jobs in Utah (NOW HIRING)

Holiday Depot

Customer Service Associate

Murray, UT · On-site

$16 - $18/hr

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new ... Responsibilities Communicating with new and existing customers through text messaging ...

Holiday Depot

Customer Service Associate

Murray, UT · On-site

$16 - $18/hr

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new ... Responsibilities Communicating with new and existing customers through text messaging ...

Holiday Depot

Customer Service Associate

Murray, UT · On-site

$16 - $18/hr

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new ... Responsibilities Communicating with new and existing customers through text messaging ...

Tekberry

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support ... By submitting your application, you agree to receive text messages from Tekberry regarding ...

Domino's

Customer Service Rep (7558)

Kearns, UT · On-site

$15.50 - $21/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (9116)

South Jordan, UT · On-site

$15.25 - $20.75/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (9113)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (9113)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (7539)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (7558)

Kearns, UT · On-site

$15.50 - $21/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

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All JobsText Customer Service JobsText Customer Service Jobs in Utah

Text Customer Service information

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Utah? For Text Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in Utah look for? The top searched job categories for Text Customer Service jobs in Utah are:
What cities in Utah are hiring for Text Customer Service jobs? Cities in Utah with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Associate

Holiday Depot

Murray, UT • On-site

$16 - $18/hr

Full-time

Posted 9 days ago

Job description

About the Role:
We are one of the largest Christmas Light Installation companies in the country. We install lights on the roof lines and trees of both residential and commercial properties. It is a short and fast paced season running from September to December. Being a family run business, our team is close knit and consists primarily of outdoor enthusiasts and recreational guides. We value hard working individuals looking to fill out their year in a fun way and earn money for their various adventures or endeavors.
Position
Customer Service Associate
Wage
$16-18/hour + end season bonus ($2/hr hold back for new employees which comes as your end bonus.
Commitment
Seasonal, Full Time
September 1st, 2026- December 18th, 2026
Monday-Friday with flexible start/end time and 2-3 Saturdays through the season.
Responsibilities
Communicating with new and existing customers through text messaging (occasional phone calls or emails)
Collecting information of new customers looking for an estimate
Answering questions of new customers and assisting them in design choices
Scheduling new customers for installation and existing customers for maintenance
Collecting payments
Various office work such as organizing, filing paperwork, alphabetizing, etc.
We would like someone who...
Is personable with a positive attitude
Enjoys offering high quality customer care
Has good communication skills
Is a team player and respectful of their co workers
Has an eagerness to learn
Has basic computer skills such as for emailing and texting and the use of Google Docs and Google Sheets