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Text Customer Service Jobs in Utah (NOW HIRING)

Tekberry

Customer Service I

Salt Lake City, UT · On-site

$17 - $19/hr

Customer Service Representative I Pay Rate Range: $17.00 - $19.00/hr. (DOE) Employment Type ... By submitting your application, you agree to receive text messages from Tekberry regarding ...

Domino's Pizza

Customer Service Rep (9113)

West Jordan, UT

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (9116)

South Jordan, UT · On-site

$15.25 - $20.75/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (7539)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (9113)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (9116)

South Jordan, UT

$15.25 - $20.75/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (7558)

Kearns, UT · On-site

$15.50 - $21/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (7558)

Kearns, UT

$15.50 - $21/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's

Customer Service Rep (7539)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

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All JobsText Customer Service JobsText Customer Service Jobs in Utah

Text Customer Service information

What are some common challenges faced in a Text Customer Service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a Text Customer Service Representative, and why are they important?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What is a Text Customer Service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Utah? For Text Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in Utah look for? The top searched job categories for Text Customer Service jobs in Utah are:
What cities in Utah are hiring for Text Customer Service jobs? Cities in Utah with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Utah as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

A Plus Garage Doors - Utah

Salt Lake City, UT • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Join A Plus - Where Every Call Opens the Door to a Great Career!
Customer Service Representative | West Valley City, UT
Hourly Position | $19-23/hour
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let's talk-your future starts here!
At A Plus, we're more than just a home services company-we're a tight-knit team with big goals and even bigger opportunities. If you're someone who loves working with people, enjoys problem-solving, and thrives in a collaborative environment, we want to hear from you.
We're looking for a Customer Service Representative who is friendly, proactive, and driven to join our growing West Valley City team. This isn't just another job-it's a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.
Important: If you would like to be considered for this position, in addition to submitting your application, please take the time to submit the short pre-recorded interview linked below. Copy and past the link to get started.
https://myint.video/aTTIiQ8YHB
What You'll Be Doing:
  • Be the voice of A Plus-support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression.
  • Deliver top-notch service with empathy, professionalism, and a positive attitude.
  • Handle a high volume of calls with confidence and efficiency.
  • Communicate across multiple channels to resolve issues and provide timely updates.
  • Research solutions and respond to customer needs with helpful, accurate information.
  • Keep detailed and organized records of customer interactions.
  • Spot opportunities to recommend services that add value for our customers.
  • Work closely with technicians and office staff to ensure a smooth service process.
  • Learn our products and services so you can be the go-to resource for customers.
What We're Looking For:
  • 1+ year in a customer service role (home services or tech industry experience is a plus)
  • Excellent communication and active listening skills
  • Highly organized with strong time management and multitasking abilities
  • Friendly, adaptable, and calm under pressure
  • Familiarity with ServiceTitan is a bonus (but we'll train the right person!)
  • A team player who's excited about growth and contributing to success
  • High school diploma or equivalent
Why You'll Love It Here:
  • Supportive, team-first culture where your efforts are valued
  • Clear opportunities for advancement-we love to promote from within
  • Respect, recognition, and rewards for hard work and dedication
  • Hands-on training and mentorship to help you succeed
  • The chance to grow your career with a respected and expanding local company
What We Offer:
  • Pay: $19-$23/hour, based on experience
  • Benefits: Health, Vision, Dental, PTO, Paid Holidays, 401(k) with match
  • Employee discounts on products and services
  • Employee referral program
  • Be part of a world-class network of residential service brands that invests in your growth

Location: West Valley City, UT
Position Type: Full-Time, Hourly
Apply today and help us open the door to an even brighter future-for you and our customers!
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, A Plus may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
Pay Range
$19-$23 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

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