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Text Customer Service Jobs in Utah (NOW HIRING)

Domino's Pizza

Customer Service Rep (7539)

West Jordan, UT · On-site

$15 - $20.25/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Domino's Pizza

Customer Service Rep (9116)

South Jordan, UT · On-site

$15.25 - $20.75/hr

We are searching for qualified customer service representatives with personality and people skills ... Allow us to text you when you apply! No one answers a call from someone they don't know, let us ...

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $70K/yr

Customer issue resolution: Address and resolve client issues via chat, phone, email, and text, applying good judgment and Rho's service standards in every interaction. * Service documentation:

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Text Customer Service information

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Utah? For Text Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in Utah look for? The top searched job categories for Text Customer Service jobs in Utah are:
What cities in Utah are hiring for Text Customer Service jobs? Cities in Utah with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Rep (7539)

Domino's Pizza

West Jordan, UT • On-site

$15 - $20.25/hr

Part-time

Re-posted 22 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,927 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description

Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT.

Aloha! Our franchise has grown from the islands of Hawai'i to Salt Lake. For our continued growth, we need our team to grow. Cashiers to become assistants. Assistants to become General Managers. General Managers to become Supervisors or even Franchisees. As you put in the work, the doors will open. Will you walk through the first door and join our team?

Job Description

Are you looking for that fun, flexible, talk to people job? If you are that's amazing because we're looking for you! That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.

We are searching for qualified customer service representatives with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

You'll help customers whether taking an order over the phone, completing their order when they pick up, or taking their dinner to their car. You've got to LOVE people to play this part. We will teach you how to make all our great products, pizza, pastas, sandwiches and more! Did I mention, we'll even show you how to do it FAST! That's how we can create great customer experiences, great pizzas made fast. How fast? Check out one of our World's Fastest in the video below!

Allow us to text you when you apply! No one answers a call from someone they don't know, let us text you to start the conversation.

This position is mostly nights, starting between 4pm-6pm and ending 8pm-10pm, 3-4 nights per week. Saturday and Sunday, during the day, are also available.

Qualifications
  • Ability to smile and have FUN!
  • Great positive attitude
  • High Energy
  • 16+ years of age
  • Good background check
  • Eligible to work in the USA
  • Currently resides near store location
Additional Information

We will handle your privacy and data in accordance with EEOC guidelines.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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