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Overnight Customer Service Representative Jobs in Utah

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Just Right Air

Customer Service Representative

Sandy, UT · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

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Overnight Customer Service Representative information

See Utah salary details

$8

$17

$24

How much do overnight customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for overnight customer service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What are the most commonly searched types of Customer Service Representative jobs in Utah?

The most popular types of Customer Service Representative jobs in Utah are:

What are popular job titles related to Overnight Customer Service Representative jobs in Utah?

For Overnight Customer Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in Utah look for?

The top searched job categories for Overnight Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Overnight Customer Service Representative jobs?

Cities in Utah with the most Overnight Customer Service Representative job openings:

Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative / CSR

South Jordan, UT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$22/hr

Contractor

Re-posted 15 days ago

Job description

Title: Customer Service Representative / CSR
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $22.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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