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Customer Service Trainer Jobs in Utah (NOW HIRING)

Patientco

Customer Success Platform Trainer

Lehi, UT

  • Medical

  • Retirement

  • PTO

Prepares lesson plans from engineering documentation, field service requirements or software ... Conduct live, virtual, and in-person training sessions for customers, partners, and internal staff ...

Filevine

Expert Team - Customer Trainer

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

As an Expert Team Trainer you serve as the primary product educator and AI evangelist for our customers. Your mission is to lead comprehensive training and coaching sessions that ensure users, from ...

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment Co.

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment

Customer Service Advisor

Salt Lake City, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

DGI Supply

Customer Service Representative

Salt Lake City, UT · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training * Serve as a role model for peer group and new hires * Monitor and ...

Dollartree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

DGI Supply

Customer Service Representative

Salt Lake City, UT · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training * Serve as a role model for peer group and new hires * Monitor and ...

Dollar Tree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Rocky Mountain ATV

Customer Service

Payson, UT · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has ...

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Showing results 1-20

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Utah

Customer Service Trainer information

See Utah salary details

$19.6K

$47.6K

$64.2K

How much do customer service trainer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service trainer in Utah is $47,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $47,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
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Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,565 per year, or $22.9 per hour.

Customer Service and Trainer - Skincare

PMD BEAUTY

Draper, UT • On-site

Full-time

Posted yesterday

New

Job description

Who We Are

At PMD Beauty, we don’t just sell skincare; we build Brilliant Confidence. As a premier beauty tech leader, we specialize in smart, safe, and innovative tools that empower our global community to look and feel their best. We are a fast-paced, high-growth team that thrives on cutting-edge technology, high-end aesthetics, and an unwavering commitment to quality.

The Role

We are seeking a Customer Service & Training Specialist to join our team full‑time in Draper. You’ll be the voice of our brand, helping customers understand and use our products while providing exceptional support and education. This role blends customer care with hands‑on training—both internally and externally—to ensure every interaction builds confidence and loyalty. You’ll collaborate across departments to improve processes, share feedback, and deliver a seamless experience that reflects our commitment to quality and innovation.

Core Responsibilities

  • Provide expert‑level customer support through phone, email, and live chat.
  • Lead product training sessions for customers and team members.
  • Provide skincare consultations for customers.
  • Train esthetician schools and spas in product use and best practices
  • Develop and maintain training materials and resources.
  • Identify common customer challenges and work with the team to create solutions.
  • Maintain accurate records of customer interactions and feedback.
  • Support continuous improvement initiatives to enhance service and training quality.

The Ideal Candidate

  • Esthetician license strongly preferred
  • Strong communication and teaching skills.
  • Passion for helping others and creating positive experiences.
  • Comfortable with technology and product demonstrations.
  • Organized, proactive, and adaptable in a fast‑paced environment.

Why PMD Beauty?

This is an opportunity to work closely with a passionate team to build a brand people don’t just buy from—but connect with and trust. If you’re ready to contribute to a culture of innovation and help us redefine the beauty industry, we want to meet you.