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Customer Service Trainer Jobs in Utah (NOW HIRING)

Patientco

Customer Success Platform Trainer

Lehi, UT · On-site

Prepares lesson plans from engineering documentation, field service requirements or software ... Conduct live, virtual, and in-person training sessions for customers, partners, and internal staff ...

MarketStar

Client Delivery Trainer

Salt Lake City, UT · On-site

... customer success, and revenue operations solutions. We are passionate about cultivating career ... We provide service and support to our communities through the MarketStar Foundation. Our ...

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment Co.

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... Training and development, as well as opportunities to grow within the organization Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, and ...

RDO Equipment

Customer Service Advisor

Salt Lake City, UT · On-site

$80K - $100K/yr

Training and development, as well as opportunities to grow within the organization Specific Duties ... Excellent customer service skills * Candidates must have valid work authorization and be able to ...

Dollartree

customer service

Cottonwood Heights, UT

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Dollar Tree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

PMD Beauty

Customer Service - Skincare - PT

Draper, UT · On-site

$16 - $21/hr

The Role We are seeking a Customer Service & Training Specialist to join our team part‑time in Draper. You'll be the voice of our brand, helping customers understand and use our products while ...

New

PMD Beauty

Customer Service Skincare PT

Draper, UT · On-site

$16 - $21/hr

The Role We are seeking a Customer Service & Training Specialist to join our team part‑time in Draper. You'll be the voice of our brand, helping customers understand and use our products while ...

New

PMD BEAUTY

Customer Service - Skincare - PT

Draper, UT

$16 - $21/hr

The Role We are seeking a Customer Service & Training Specialist to join our team part‑time in Draper. You'll be the voice of our brand, helping customers understand and use our products while ...

New

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Showing results 1-20

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Utah

Customer Service Trainer information

See Utah salary details

$19.6K

$47.6K

$64.2K

How much do customer service trainer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer service trainer in Utah is $47,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $47,300.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in Utah?

For Customer Service Trainer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Utah look for?

The top searched job categories for Customer Service Trainer jobs in Utah are:

What cities in Utah are hiring for Customer Service Trainer jobs?

Cities in Utah with the most Customer Service Trainer job openings:

What are popular job titles related to Customer Service Trainer jobs in UT?

For Customer Service Trainer jobs in UT, the most frequently searched job titles are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,565 per year, or $22.9 per hour.

Customer Success Platform Trainer

Patientco

Lehi, UT • On-site

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

ABOUT THIS POSITION

Conducts technical training courses for customers and / or employees in the use of complex situations for multiple products. Interacts with customer and functional organizations to develop specifications for content of courses. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. Instructs participants in both classroom lectures and laboratory sessions. Follows up to determine applicability of course material.

WHAT YOU'LL DO

* Design, develop, and deliver engaging and effective training materials, including presentations, user guides, online modules, webinars, and hands-on exercises, for both technical and non-technical audiences.
* Conduct live, virtual, and in-person training sessions for customers, partners, and internal staff on Waystar's software products, features, and best practices.
* Collaborate with product development, customer success, and sales teams to understand new features, product updates, and customer pain points to ensure training content is accurate, relevant, and timely.
* Assess training needs through surveys, feedback, and direct interaction with users to identify gaps and areas for improvement in existing training programs.
* Maintain and update existing training documentation and resources to reflect product changes and evolving user needs.
* Utilize learning management systems (LMS) and other training tools to manage course content, track learner progress, and report on training effectiveness.
* Provide post-training support and follow-up to address user questions and reinforce learning.
* Stay current with industry best practices in technical training and instructional design.
* Contribute to the continuous improvement of Waystar's training methodology and overall customer education strategy.

WHAT YOU'LL NEED

* Bachelor's degree in a relevant field such as Education, Computer Science, Information Technology, or a related discipline, or equivalent practical experience.
* 4-7 years of experience in technical training, customer education, or a similar role, preferably within a SaaS or healthcare technology environment.
* Proven ability to translate complex technical concepts into clear, concise, and engaging training content for diverse audiences.
* Strong presentation, communication, and interpersonal skills with the ability to effectively engage and motivate learners.
* Proficiency with instructional design principles and adult learning methodologies.
* Experience with Learning Management Systems (LMS) and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
* Demonstrated ability to work independently and collaboratively within a fast-paced, dynamic environment.
* Excellent organizational skills and attention to detail.
* Ability to travel occasionally for on-site training sessions, as required.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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