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Overnight Customer Service Jobs in Utah (NOW HIRING)

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Responsibilities and Duties Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi. * Accurately and quickly mix the drink orders placed with the proper syrups ...

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Job Summary Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make ...

Dollartree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Collabera

Customer Service

South Jordan, UT

$15.25 - $20.75/hr

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

Jackson Energy

Retail Cashier/Customer Service

Roy, UT · On-site

$15.50 - $16.50/hr

Employee Discount - 15% off most merchandise * $1.00 more per hour for overnight shifts (10 PM - 7 ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

ExtraMile

Retail Cashier/Customer Service

Roy, UT

$15.50 - $16.50/hr

Employee Discount - 15% off most merchandise * $1.00 more per hour for overnight shifts (10 PM - 7 ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

SBM Management Services

Customer Service Rep

South Weber, UT · On-site

$14.75 - $20/hr

Customer Service Rep The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities * Perform janitorial duties * Perform ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Utah

Overnight Customer Service information

See Utah salary details

$8

$17

$24

How much do overnight customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for overnight customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Utah?

The most popular types of Customer Service jobs in Utah are:

What are popular job titles related to Overnight Customer Service jobs in Utah?

For Overnight Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Utah look for?

The top searched job categories for Overnight Customer Service jobs in Utah are:

What cities in Utah are hiring for Overnight Customer Service jobs?

Cities in Utah with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

After-Hours Customer Service Representative

Ardent Services

Lehi, UT • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
After-Hours Customer Service Representative - Lehi, UT
Looking for a career where you can make an impact? Ardent Logistics might be just the place for you! As an After-Hours Customer Service Representative, you'll play a critical role in keeping our operations running smoothly overnight. This position requires problem-solving, quick decision-making, and collaboration with a dynamic team-all while ensuring our customers, carriers, and partners receive the support they need.
What's in it for you:

  • Competitive pay: $18 - $22 per hour
  • Comprehensive in-house training and mentoring program
  • Health, Dental, and Vision coverage
  • Paid vacation and holidays
  • 401(k)
  • Career advancement opportunities as the company grows
Your role:
  • Shift: Friday 22:00 - Saturday 06:00, Saturday 18:00 - Sunday 06:00, Sunday 18:00 - Monday 06:00
  • Track and trace after-hours and overnight shipments
  • Accurately document and report issues that occur overnight
  • Collaborate with the sales team to onboard new carriers
  • Monitor industry platforms to ensure carrier quality and compliance
  • Review insurance certificates to confirm required coverage levels
What we're looking for:
  • Strong problem-solving and decision-making skills
  • Reliable and dependable, with excellent attention to detail
  • Ability to work independently in a fast-paced environment
  • Clear and professional communication skills
  • A proactive mindset and willingness to take ownership of responsibilities
Why Ardent?
Ardent is a leader in the transportation and logistics industry, known for its fast-paced sales model and innovative technologies. Every day, we help arrange thousands of freight movements across the country, powered by our core values: unity, dedication, and creativity.
Beyond business, we care deeply about our employees, customers, carriers, and communities. Our teams take part in local and global community initiatives, making Ardent a company that not only does well but also does good.
Additional Details:
  • Job Type: Full-time
  • Compensation: $18.00 - $22.00 per hour
  • Benefits: Health, Dental, Vision, 401(k), paid time off
  • Work setting: In-person for training, with the option to transition to work from home

Ardent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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