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Customer Assistant Jobs in Utah (NOW HIRING)

Quanta Services

Assistant Project Manager

Provo, UT · On-site

Support the development and management of the project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer. * Assist in pre-construction efforts ...

Vuori, Inc

Retail Sales Associate

Park City, UT · On-site

$18 - $20/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Park City, UT · On-site

$18 - $20/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

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Customer Assistant information

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$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer assistant in Utah is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $20.14 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Utah?

The most popular types of Customer jobs in Utah are:

What are popular job titles related to Customer Assistant jobs in Utah?

For Customer Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Utah look for?

The top searched job categories for Customer Assistant jobs in Utah are:

What cities in Utah are hiring for Customer Assistant jobs?

Cities in Utah with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,995 per year, or $18.7 per hour.

Library Customer Assistant (On-Call)

Logan, UT • On-site

City of Logan
See more jobs at City of Loganexternal

$15/hr

Other

Posted 5 days ago

Job description

Salary: $15.00/hr
Job Type: Part-Time (On-Call)
Department: Library
Location: Logan, Utah
FLSA Status: Non-exempt
Appointed Position: No
Job Number: 26-72
Closing Date: September 17, 2026
Description:
The Logan Library is seeking two new employees to help us spark creation, exploration, and collaboration in our community.
Under general supervision, the Library Customer Assistant's primary responsibility will be assisting the public while staffing library service desks.
These positions will be scheduled for one four-hour shift per two-week pay period and will be called in for additional shifts as needed, including weekday, weekend, and evening shifts.
Additional hours are not guaranteed.
For questions about this position, please contact Michael Sauers, Library Director, at michael.sauers@loganutah.gov or 435-716-9130.
Qualifications:
  • A high school diploma or equivalent;
  • The ability to reach, push, pull, squat, and move repetitively to retrieve and shelve items on library shelves (with or without a library cart), walking, standing, or sitting for extended time periods (two to four hours), and carrying a reasonable selection of materials between places where they are stored and places where they are used within library facilities and property. May be required to lift/carry materials up to 50 pounds.
  • Applicants must be available on short notice.
  • Applicants must indicate their understanding of the on-call nature of this position, and include their availability in their submitted cover letter. Those who fail to do so will not be considered.
Responsibilities:
Library Customer Assistants will:
  • Provide reference and reader's advisor services, and instruct patrons in the use of library resources, including databases, reference materials, catalogs, computers, makerspace equipment, and the interlibrary loan system;
  • Participate in material circulation procedures;
  • Promote library use;
  • Perform other duties as assigned.
Library Customer Assistants may:
  • Participate in creating, organizing, marketing, and/or delivering public programming related to the relevant collection and/or personal interest;
  • Participate in materials processing, repair, and/or discarding;
  • Participate in catalog record maintenance;
  • Organize shelving carts and shelve materials;
  • Manage the library's lost & found.
Knowledge, Skills, and Abilities:
  • The ability to communicate effectively orally, in writing, and by listening in the modes of public speaking, speaking with small groups, providing instruction, counseling, and direction, and in preparing notes, memoranda, policies, correspondence, and reports;
  • Basic technology skills, including Microsoft Office, Google Workspace, Internet searching, and resource evaluation;
  • The ability to receive, understand, interpret, and carry out library policies and procedures;
  • The ability to engage in an ongoing intellectual effort to maintain an up-to-date knowledge of library resources, learning, literature, and information resources.

Essentials:
Essential functions, as determined under the Americans with Disabilities Act, may include the above tasks, knowledge, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions of this class. The approved class specifications are not intended to and do not infer or create any employment, compensation, or contract rights to any person(s). This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.
Benefits:
Benefits are available to Full-time employees.

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