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Customer Service Trainer Jobs in Utah (NOW HIRING)

Rocky Mountain ATV/MC

Customer Service

Payson, UT · On-site

$14.50 - $19.75/hr

Job Type Full-time Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has ...

Rocky Mountain ATV

Customer Service - Full Time

Payson, UT

$14.50 - $19.75/hr

Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has grown to become one ...

Rocky Mountain ATV

Customer Service

Payson, UT · On-site

$15/hr

Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class begins on August 10th For over 35 years, Rocky Mountain ATV/MC has grown to become ...

Rocky Mountain ATV

Customer Service

Payson, UT · On-site

$14.50 - $19.75/hr

Job Type Full-time Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has ...

Rocky Mountain ATV

Customer Service - Full Time

Payson, UT · On-site

$14.50 - $19.75/hr

Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has grown to become one of the world ...

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... No specific education requirement, 3-6 months training or experience preferred; or equivalent ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... No specific education requirement, 3-6 months training or experience preferred; or equivalent ...

SBM Management Services LP

Customer Service Rep

Ogden, UT

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... No specific education requirement, 3-6 months training or experience preferred; or equivalent ...

SBM Management Services LP

Customer Service Rep

Uintah, UT

$14.75 - $20/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... No specific education requirement, 3-6 months training or experience preferred; or equivalent ...

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Showing results 21-40

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Utah

Customer Service Trainer information

See Utah salary details

$19.6K

$47.6K

$64.2K

How much do customer service trainer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service trainer in Utah is $47,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $47,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs
What are popular job titles related to Customer Service Trainer jobs in Utah? For Customer Service Trainer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Service Trainer jobs in Utah look for? The top searched job categories for Customer Service Trainer jobs in Utah are:
What cities in Utah are hiring for Customer Service Trainer jobs? Cities in Utah with the most Customer Service Trainer job openings:
What are popular job titles related to Customer Service Trainer jobs in UT? For Customer Service Trainer jobs in UT, the most frequently searched job titles are:
Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,565 per year, or $22.9 per hour.

Customer Service

Rocky Mountain ATV/MC

Payson, UT • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st.
For over 35 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for powersport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the motorsports industries leading resources for instruction and demonstration.
There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY.
As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including:
  • Employee Stock Ownership Program (ESOP)
  • Competitive compensation with regular bonuses
  • Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees
  • Delicious onsite cafeterias with discounted meals
  • Excellent Medical, Dental, Vision, and Voluntary Life insurance plans
  • 401K with company match
  • PTO and holiday pay
  • Wellness programs and discounted local gym membership
  • Powersport and wellness race/participation reimbursements
  • Generous employee discount on thousands of products
  • Career advancement, professional development, and opportunities to grow

Schedule:
M-F 8:00 am-4:30 pm, every other Saturday
What you will do in this role:
  • Participates in using available sources to research required information.
  • Provides support to customers with product and service information.
  • Coordinates and processes customers' orders.
  • Will document call information according to standard operating procedures.
  • Will resolve or report any issues.
  • Maintain and comply to PCI DSS requirements.
  • Will identify and escalate priority issues and route calls to appropriate resource.
  • Provide services and objectives to ensure Rocky Mountain's quality of services.
  • Perform other duties as necessary and required.
  • Work collaboratively and cooperatively with others, committing to a workplace of teamwork, dignity, and respect.

How you will thrive in this role:
  • Familiarity and understanding of the practices, procedures, and applications for Customer Service and/or environments.
  • Possess the experience and/or ability to accommodate and develop solutions to address changing responsibilities and evolving business needs.
  • CSR will be able to clearly and effectively communicate and articulate thoughts and points.
  • Should possess functional knowledge and capability with Microsoft Office: Outlook, Excel, and Word.
  • Strong interpersonal, communication, and collaborative skills. Bilingual Spanish/English is a plus.
  • Should have strong analytical, organizational, project management and time management skills. CSR should be possessing attention to detail and the ability to effectively multi-task in a deadline driven environment.
  • Ability to represent Rocky Mountain in a professional manner always to ensure Company policies and procedures as well as compliance to all applicable laws and applications.
  • Ability to understand, read, and/or comprehend instructions and directions including different numbers and specifications.
  • Must be able to work scheduled hours.
  • Be a collaborative team player who is willing to work with others and independently.
  • Strong work ethic focused on commitment, pride of work, quality, desire to learn, and dependability.

Physical Requirements:
Position performance will require the regular physical ability to walk and function in elevation changes by the means of self-propulsion, to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee will need to be able to read, write, and understand basics of the English language. Employee may have to lift and/or move up to 25 pounds and up to 45 pounds assisted or if capable.
Equality:
Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.

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