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Customer Services Representative Jobs in Utah (NOW HIRING)

VASA Fitness

Member Services Representative

Orem, UT · On-site

$15/hr

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

VASA Fitness

Member Services Representative

Orem, UT · On-site

$15/hr

The Member Services team provides customer service to our members via phone, email, and chat. As a Member Services Representative, you will be responsible for providing an uplifting experience to our ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Balance Health

Patient Services Representative

Provo, UT · On-site

$16.50 - $21/hr

Job Type Full-time Description The Patient Services Representative functions as a member of the ... Associate degree or equivalent preferred * 1+ year of customer service experience * 1+ year of ...

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Customer Services Representative information

See Utah salary details

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How much do customer services representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer services representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

How to get hired as a customer services representative?

To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and a good understanding of customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Preparing a professional resume and practicing interview skills can improve chances of securing a position in this field.

Is remote customer services representative a stressful job?

A remote customer services representative role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely may reduce some workplace stressors like commuting and office distractions, and success often depends on communication skills and stress management techniques.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Customer Services Representative jobs in Utah?

For Customer Services Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Services Representative jobs in Utah look for?

The top searched job categories for Customer Services Representative jobs in Utah are:

What cities in Utah are hiring for Customer Services Representative jobs?

Cities in Utah with the most Customer Services Representative job openings:

What are popular job titles related to Customer Services Representative jobs in UT?

For Customer Services Representative jobs in UT, the most frequently searched job titles are:

Customer Services Representative jobs near you
Infographic showing various Customer Services Representative job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Guest Services Representative

Hilton Garden Inn Layton

Layton, UT • On-site

$12 - $14/hr

Part-time

Retirement

Posted 5 days ago

Job description

At Hilton Garden Inn in Layton, UT, hospitality and customer service are at the forefront of everything we do! Our dedicated team is hiring a part-time Guest Services Representative to become the newest smiling face behind our front desk. You'll be helping guests and supporting efficient operations while earning $12.00 - $14.00/hour (depending on experience). Keep reading to learn more reasons why you should join our uplifting and tight-knit team!
WHAT WE OFFER:
Our Guest Services Representative enjoys the following:
  • Hilton team member travel program
  • 401(k) with a 4% company match

We also offer flexible part-time schedules during the hours of 7:00 am to 3:00 pm and/or 3:00 pm to 11:00 pm.
YOUR CORE CONTRIBUTIONS:
You'll play an important part on our hospitality team by assisting guests, providing professional customer service, and helping keep our hotel a top destination. Here's a closer look:
  • Warmly greeting guests, assigning rooms, and ensuring efficient check-in and check-out at our front desk
  • Blocking room reservations and accommodating special requests as needed
  • Accurately handling cash, credit, and check payments
  • Completing daily checklists and auditing group guest accounts
  • Assisting with general hotel upkeep as needed, including doing laundry, driving the shuttle van, and cleaning the front desk area
  • Upholding our hospitality values and high service standards

MUST-HAVES:
  • Friendly, positive, and welcoming personality
  • Excellent communication, interpersonal, and customer service skills
  • Ability to stand and walk for extended periods and be exposed to cleaning chemicals

Computer skills would be handy, as you will be using our brand's property management system.
ABOUT OUR HOTEL:
Conveniently located in close proximity to the Davis Conference Center and a plethora of restaurants, Hilton Garden Inn Layton offers the perfect balance of work and leisure. We take pride in offering all the amenities needed to make our guests' stay comfortable and enjoyable. Our Great American Grill serves delicious meals for breakfast, lunch, and dinner, and our indoor pool and whirlpool are perfect for relaxing after a long day.
We believe in investing in our employees and offer numerous opportunities for growth and advancement within our organization. Whether you're just starting your career or looking to take the next step, our hotel provides a supportive environment that encourages learning and development!
APPLY IN UNDER 3 MINUTES:
We value your time and made it easy to apply for this customer service position with our short initial application. Fill it out today and take the first step towards becoming our friendly new full- or part-time Guest Services Representative!

Apply