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Hourly Customer Service Representative Jobs in Utah

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Amerivet Services LLC

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

A+ Garage Doors

Customer Service Representative

Sandy, UT · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative | West Valley City, UT Hourly Position | $19-23/hour Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let's talk--your future ...

Just Right Air

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Hartung Glass

Customer Service Representative

Salt Lake City, UT · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our Inside Sales/Customer Service Representatives answer calls and emails to process customer orders and estimates. Requirements Customer Service Representative Pay range: $19.00/hr to $21.00/hr DOE ...

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All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Utah

Hourly Customer Service Representative information

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Utah?

The most popular types of Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Hourly Customer Service Representative jobs?

Cities in Utah with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you

Customer Service Representative

Federal Recovery Service, Inc.

Holladay, UT • On-site, Remote

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Description

About Us:


Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.


Location: Salt Lake City, UT


Customer Service Representative Responsibilities:

  • Take inbound and outbound calls from members of our clients' gyms
  • Respond to customer questions in accurate and timely manner following established policies
  • Explain options regarding upgrading, downgrading, or canceling memberships
  • Update billing and personal information per customer request
  • Document customer interaction with our in-house software

Requirements

Customer Service Representative Qualifications:

  • Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)
  • Positive attitude and excellent communication skills
  • Team player with willingness to learn and grow
  • Basic computer and typing skills
  • 1+ year experience in call center customer service environment (preferred)
  • Willing to work 10:30 am - 7pm Mountain time
  • start date of 8/31/2026

Customer Service Representative Benefits and Perks:

  • $12 per hour base pay plus bonuses (averages to be ($17-21 per hour)
  • Health insurance (including medical, dental, life, and vision)
  • 401(k) with company match
  • Paid holidays
  • Paid vacation
  • Free VASA Fitness gym membership - includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!
  • work-from-home opportunities

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