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Text Customer Service Jobs in Minnesota (NOW HIRING)

The LINN Companies

Service Manager Automotive Service

Hastings, MN · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outstanding customer service, communication and leadership skills Click here to apply now or text linncojobs to 85000 to apply Brand: The LINN Companies Address: 15026 Cimarron Avenue Rosemount, MN ...

The LINN Companies

Service Manager Automotive Service

Hastings, MN · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outstanding customer service, communication and leadership skills Click here to apply now or text linncojobs to 85000 to apply Brand: The LINN Companies Address: 15026 Cimarron Avenue Rosemount, MN ...

The LINN Companies

Service Manager Automotive Service

Hastings, MN · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outstanding customer service, communication and leadership skills Click here to apply now or text linncojobs to 85000 to apply Brand: The LINN Companies Address: 15026 Cimarron Avenue Rosemount, MN ...

The LINN Companies

Service Manager Automotive Service

Woodbury, MN · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outstanding customer service, communication and leadership skills Click here to apply now or text linncojobs to 85000 to apply Brand: The LINN Companies Address: 15026 Cimarron Avenue Rosemount, MN ...

Midas

Automotive Service Adviser

Coon Rapids, MN · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Deliver exceptional customer service while listening and consulting customers * Following up with ... Valid driver's license Call or text Steve 612.369.7626 Compensation: $50,000.00 - $80,000.00 per ...

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Showing results 41-60

All JobsText Customer Service JobsText Customer Service Jobs in Minnesota

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What are popular job titles related to Text Customer Service jobs in Minnesota?

For Text Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Minnesota look for?

The top searched job categories for Text Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Text Customer Service jobs?

Cities in Minnesota with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Manager Automotive Service

The LINN Companies

Hastings, MN • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Wage

From $22-$27 an hour

Job Type

Full-time

Number of hires for this role

1

As a Service Manager you will be responsible for the successful operation of Store. This position enables you to possess your strong customer service, leadership and managerial skills to reach yearly objective sales goals. Responsibilities include training and supervising store personal, tire and parts inventory and stocking, vehicle scheduling and follow-up with customer satisfaction needs and auditing invoices.

Perks of the Job:

  • Competitive wages
  • Medical/prescription coverage
  • Dental
  • Vision
  • Life/Disability
  • Paid vacation
  • ESST (MN positions)
  • 401K
  • Employee discount program
  • Education reimbursement
  • Employee Assistance program
  • Commission pay (not applicable in all positions)
  • Car allowance (not applicable in all positions)
  • Steel Toe Boot Reimbursement (not applicable in all positions)

What we are looking for:

  • Excellent automotive knowledge
  • Outstanding customer service, communication and leadership skills

Click here to apply now http://www.thelinncojobs.com/ or text linncojobs to 85000 to apply

Brand: The LINN Companies

Address: 15026 Cimarron Avenue Rosemount, MN 55068

Property Description: Paramount Auto Service - Rosemount

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