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Live Chat Manager Jobs in Minnesota (NOW HIRING)

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... and dealership management Qualifications * Strong customer service experience * Team player ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... and dealership management Qualifications * Strong customer service experience * Team player ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... and dealership management Qualifications * Strong customer service experience * Team player ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... and dealership management Qualifications * Strong customer service experience * Team player ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... and dealership management Qualifications * Strong customer service experience * Team player ...

Brilliant Earth

Sales Associate, Jewelry

Edina, MN · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Walden University

Customer Care Manager

Minneapolis, MN · Hybrid

... live chat. Responsibilities * Supervise and manage a team of customer service professionals. * Create customer service strategies that can be implemented, measured, and tracked. * Work with other ...

Covista

Customer Care Manager

Minneapolis, MN · On-site

$60K - $70K/yr

... live chat. Responsibilities * Supervise and manage a team of customer service professionals. * Create customer service strategies that can be implemented, measured, and tracked. * Work with other ...

Labor Solutions, LLC

Be Seen First

Account Sales Representative

Roseville, MN · On-site

$20 - $22/hr

Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Experience using CRM software such as HubSpot is a plus. * Ability to multi-task. Labor Solutions ...

Wedding Shoppe, Inc.

Front Desk Receptionist

Saint Paul, MN · On-site

$16.37 - $16.50/hr

... live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary ...

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All JobsLive Chat JobsLive Chat Manager JobsLive Chat Manager Jobs in Minnesota

Live Chat Manager information

See Minnesota salary details

$22.5K

$60.1K

$100.4K

How much do live chat manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for live chat manager in Minnesota is $60,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a live chat manager?

A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.

What are the typical daily responsibilities of a live chat manager?

A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.

What are the key skills and qualifications needed to thrive in the live chat manager position, and why are they important?

To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.

What are the most commonly searched types of Live Chat jobs in Minnesota?

The most popular types of Live Chat jobs in Minnesota are:

What are popular job titles related to Live Chat Manager jobs in Minnesota?

For Live Chat Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Live Chat Manager jobs in Minnesota look for?

The top searched job categories for Live Chat Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Live Chat Manager jobs?

Cities in Minnesota with the most Live Chat Manager job openings:

Live Chat Manager jobs near you
Infographic showing various Live Chat Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,088 per year, or $28.9 per hour.

Technology Coordinator

Kline Volvo

Saint Paul, MN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their new vehicle. You will assist the customer with questions regarding the use of their new vehicle. You will get them acquainted with their vehicle in the use of all their technology features. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
At Kline Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Kline Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management

Qualifications
  • Strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply