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Chat Support Jobs in Minnesota (NOW HIRING)

Integris

Systems Administrator

Saint Paul, MN

Initial contact for inbound phone and chat support request. * Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients. * Acts as the ...

Integris

Systems Administrator

Saint Paul, MN · On-site

Initial contact for inbound phone and chat support request. * Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients. * Acts as the ...

Integris

Systems Administrator

Saint Paul, MN

Initial contact for inbound phone and chat support request. * Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients. * Acts as the ...

Tennant Company

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support * Field requests from a diverse customer base to ...

Tennant Company

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support * Field requests from a diverse customer base to ...

krg technology inc

Customer Support

Saint Paul, MN

$17.25 - $22/hr

Customer Support Duration : Full Time Location : St Paul, MN Excellent written and verbal ... chat and internet response system (email). Additional Information Immediate Interview

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your ... chat and internet response system (email). Additional Information Immediate Interview

Marmon

Pro Services Support Technician

Eagan, MN

$18.50 - $25.25/hr

Provide (phone, email, chat) technical support and troubleshooting, system sizing, product quotes/pricing, and solutions tocommon problemwater issues. * Assistin trouble shooting Wi-fi connected ...

ULINE

Customer Support Specialist

Saint Paul, MN · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Woodbury, MN · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ImageTrend

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

Acquire in-depth knowledge of ImageTrend products and service offerings to support our clients and troubleshoot their issues, including answering incoming calls, emails or chat questions from ...

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All JobsChat Support JobsChat Support Jobs in Minnesota

Chat Support information

See Minnesota salary details

$14

$25

$43

How much do chat support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for chat support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

What are the key skills and qualifications needed to thrive as a Chat Support representative, and why are they important?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are Chat Support representatives?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.
What are the most commonly searched types of Chat Support jobs in Minnesota? The most popular types of Chat Support jobs in Minnesota are:
What are popular job titles related to Chat Support jobs in Minnesota? For Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Minnesota look for? The top searched job categories for Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Chat Support jobs? Cities in Minnesota with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Minnesota as of July 2026, with employment types broken down into 5% Locum Tenens, 56% Full Time, 7% Part Time, 31% Contract, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Systems Administrator

Integris

Saint Paul, MN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Integris Health rating

6.5

Company rating: 6.5 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

603rd of 890 rated healthcare providers

Job description

Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first.
At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions.
We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you’re passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you’ll find your place here.

Job Summary

The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for established configuration, and maintenance of a variety of systems, environments, clients, and end-users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute their responsibilities from the service desk or the field.
Job Responsibilities

  • Initial contact for inbound phone and chat support request.
  • Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
  • Acts as the first line of escalation for Support Technicians.
  • Provide onsite support for Managed Services clients.
  • Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
  • Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
  • Document system configurations, procedures, and troubleshooting steps.

Job Qualifications

Education/Certification Requirements:

  • Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
  • Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.

Experience Requirements:

  • Strong infrastructure and troubleshooting skills
  • Valid driver’s license

At Integris, we value our team members and offer comprehensive benefits, including:

  • Medical, Dental, and Vision Insurance
  • 401K Retirement Plan
  • Minimum 4 Weeks of Paid Time Off (PTO)
  • Birthday PTO
  • Paid Holidays
  • Paid Time Off for Volunteering
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Supplemental Insurance
  • Employee Assistance Program

Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that’s scaling nationally, investing in vertical expertise, and building for better.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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