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Remote Live Chat Support Jobs in Minnesota (NOW HIRING)

TEKsystems

Email Customer Service Reps

Minneapolis, MN · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 18, 2026. About ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

ImageTrend

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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How much do remote live chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote live chat support in Minnesota is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Minnesota? The most popular types of Live Chat Support jobs in Minnesota are:
What are popular job titles related to Remote Live Chat Support jobs in Minnesota? For Remote Live Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Minnesota look for? The top searched job categories for Remote Live Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Live Chat Support jobs? Cities in Minnesota with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Minnesota as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,989 per year, or $24.5 per hour.

Temporary Customer Service Representative (Remote- MN/KY)

FUN.com, Inc.

North Mankato, MN • Remote

$15.75 - $21.50/hr

Temporary

Posted yesterday

New

Job description

Description

Are you looking for a fast-paced job that requires no previous experience, offers flexible scheduling, a relaxed dress code, and a fun atmosphere full of friendly people? Look no further! Get ready to join the FUN.com family as a Temporary Remote Customer Service Representative!


Our Customer Service department is looking for seasonal employees to be the customer-facing part of our company. We are looking for people who are helpful, open, caring, and like to be on the phone talking with customers. We have established ourselves as one of the largest online Halloween costume companies in the world and therefore we need a ton of help this fall! 

Requirements

A Customer Service Representative's overall responsibility with FUN.com is to create a world class shopping experience for our customers through effective telephone, email, and live chat support.


Typical types of customer contacts include:

  • Assist in placing orders over the phone
  • Answer customer questions regarding shipping, sizing, order status, and product availability
  • Assist customers in returning and exchanging merchandise
  • Issue resolution
  • Placing a limited number of outbound calls to assist customers

Other responsibilities include:

  • Help to increase company sales through complete and friendly communication with our customers.
  • Monitor orders for inaccurate information to help ensure customer satisfaction like duplicate orders and fraudulent orders.
  • Other duties as assigned

Requirements:

  • Typing speed of 25+ words per minute
  • Take incoming phone calls
  • Ability to work a minimum of 20 hours per week (Sunday - Saturday)
  • Good understanding of computer technology and how to navigate through a web-based computer environment using multiple browser windows at once
  • The ability to effectively communicate with our customers and staff
  • Possess basic problem-solving skills
  • Possess a dedicated home office that is child and distraction free.
  • Possess a Windows home computer (not a tablet, cell phone etc.) with internet speeds of 5mbs or greater from a reliable internet service provider
  • A positive outgoing personality
  • Enjoyment from working independently
  • A Windows laptop or desktop computer are the ONLY acceptable devices for this job (No Chromebooks, iMac, MacBooks etc.)
  • USB Headset

Apply