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Remote Live Chat Support Jobs in Minnesota (NOW HIRING)

K12 Coalition

Education Partnership Specialist

Eagan, MN · On-site +1

$75K - $85K/yr

... live chat, virtual meetings, and other outreach methods. * Achieve monthly, quarterly, and annual ... Support the team with additional tasks and responsibilities as needed to help meet evolving ...

ImageTrend

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Minnesota

Remote Live Chat Support information

See Minnesota salary details

$12

$24

$41

How much do remote live chat support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote live chat support in Minnesota is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are the most commonly searched types of Live Chat Support jobs in Minnesota?

The most popular types of Live Chat Support jobs in Minnesota are:

What are popular job titles related to Remote Live Chat Support jobs in Minnesota?

For Remote Live Chat Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Support jobs in Minnesota look for?

The top searched job categories for Remote Live Chat Support jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Live Chat Support jobs?

Cities in Minnesota with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,989 per year, or $24.5 per hour.

Customer Support Representative - MN

McQuade Organization

Bloomington, MN • On-site, Remote

$16 - $22/hr

Full-time

Medical, Life, Retirement

Re-posted 24 days ago

Job description

We're hiring a Customer Support Representative in Bloomington, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company
Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • ✍ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

Responsibilities:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Bloomington, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

Apply