Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...
$25 - $40/hr
Join Our Team as a Live Chat Manager Support Are you passionate about delivering exceptional customer experiences? At D. H. Radomski Inc., we've been transforming homes and building trust for over 40 ...
New
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$25 - $40/hr
Join Our Team as a Live Chat Manager Support Are you passionate about delivering exceptional customer experiences? At D. H. Radomski Inc., we've been transforming homes and building trust for over 40 ...
New
$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into ...
Quick apply
$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into ...
Los Angeles, CA · On-site
$19 - $28/hr
We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team. In this role, you will serve as the first point of contact for customers, contractors ...
Los Angeles, CA · On-site
$19 - $28/hr
We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team. In this role, you will serve as the first point of contact for customers, contractors ...
Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality ...
Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality ...
Virginia Beach, VA · On-site
$25 - $35/hr
Responsibilities • Engage with customers in a professional and friendly manner through live chat ... Qualifications • Proven experience in a customer support role, preferably as a chat support agent ...
Virginia Beach, VA · On-site
$25 - $35/hr
Responsibilities • Engage with customers in a professional and friendly manner through live chat ... Qualifications • Proven experience in a customer support role, preferably as a chat support agent ...
San Antonio, TX · Remote
$42K - $58K/yr
... Support Representative to provide exceptional support to our customers through live chat and other ... Respond to customer inquiries via live chat in a timely and professional manner. * Provide accurate ...
New
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San Antonio, TX · Remote
$42K - $58K/yr
... Support Representative to provide exceptional support to our customers through live chat and other ... Respond to customer inquiries via live chat in a timely and professional manner. * Provide accurate ...
New
$15.75 - $21.25/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
$15.75 - $21.25/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Saint Louis, MO · On-site
$27 - $30/hr
In this dynamic role, you will engage with clients in real-time, providing prompt, accurate, and friendly support through our live chat platform. Your ability to communicate clearly and resolve ...
New
Quick apply
Saint Louis, MO · On-site
$27 - $30/hr
In this dynamic role, you will engage with clients in real-time, providing prompt, accurate, and friendly support through our live chat platform. Your ability to communicate clearly and resolve ...
New
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
$30 - $40/hr
Remote Chat Support Agent The Institute of Knowledge (IOK) is seeking a dedicated and professional ... Respond to user enquiries via live chat and email in a prompt, professional, and courteous manner.
$30 - $40/hr
Remote Chat Support Agent The Institute of Knowledge (IOK) is seeking a dedicated and professional ... Respond to user enquiries via live chat and email in a prompt, professional, and courteous manner.
$16.50 - $22.25/hr
Previous experience in a customer support or live chat role is a plus * Excellent written ... communication skills with proper grammar and spelling * Strong typing skills (minimum 45 WPM with ...
$16.50 - $22.25/hr
Previous experience in a customer support or live chat role is a plus * Excellent written ... communication skills with proper grammar and spelling * Strong typing skills (minimum 45 WPM with ...
$16.50 - $22.25/hr
Online Live Chat Representative Cornerstone Media Group is seeking a friendly, detail-oriented Online Live Chat Representative to join our remote customer support team. This entry-level position is ...
$16.50 - $22.25/hr
Online Live Chat Representative Cornerstone Media Group is seeking a friendly, detail-oriented Online Live Chat Representative to join our remote customer support team. This entry-level position is ...
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
Oklahoma City, OK · On-site
$25 - $35/hr
Responsibilities • Provide timely, accurate, and professional support to customers via live chat. • Troubleshoot and resolve customer issues related to Lightspeed's software, including inventory ...
Oklahoma City, OK · On-site
$25 - $35/hr
Responsibilities • Provide timely, accurate, and professional support to customers via live chat. • Troubleshoot and resolve customer issues related to Lightspeed's software, including inventory ...
$15.75 - $20.50/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$15.75 - $20.50/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
Chat Support Advisor We are seeking a highly motivated and experienced Chat Support Advisor to join ... Respond promptly and professionally to all inbound client enquiries via our live chat platform.
Chat Support Advisor We are seeking a highly motivated and experienced Chat Support Advisor to join ... Respond promptly and professionally to all inbound client enquiries via our live chat platform.
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$16.50 - $22.25/hr
The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers ...
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
