San Jose, CA · Remote
$18 - $25/hr
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...
Quick apply
San Jose, CA · Remote
$18 - $25/hr
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Ontario, CA · On-site
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
Quick apply
Ontario, CA · On-site
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
Ontario, CA · On-site
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
Ontario, CA · On-site
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
$18.27 - $24.52/hr
Medical
Dental
Vision
Retirement
Provide customer service and technical support via Live Chat * Support the sales team by sourcing products from vendors * Make outbound calls as needed (e.g., emailed orders, stock issues, split ...
Fairfield, CA · On-site
$22 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...
Fairfield, CA · On-site
$22 - $26.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...
Los Angeles, CA · On-site
$20.25 - $27/hr
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...
Los Angeles, CA · On-site
$20.25 - $27/hr
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...
Los Angeles, CA · On-site
$20.25 - $27/hr
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...
Los Angeles, CA · On-site
$20.25 - $27/hr
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...
Los Angeles, CA · On-site
$24 - $26/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles ...
Los Angeles, CA · On-site
$24 - $26/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles ...
Los Angeles, CA · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Los Angeles, CA · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Los Angeles, CA · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures ...
Los Angeles, CA · On-site
$20 - $22/hr
Medical
Dental
Vision
Life
Retirement
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures ...
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
Quick apply
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Milpitas, CA · On-site
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Milpitas, CA · On-site
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
California City, CA · On-site
$22 - $29.75/hr
Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
Inglewood, CA · On-site
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
Inglewood, CA · On-site
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
Inglewood, CA · On-site
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
Inglewood, CA · On-site
$19.50 - $24.75/hr
This individual will collaborate with customer service partners to optimize processes for Chat, Messaging, Live Chat, Voice, and Email support. They will be responsible for maintaining and updating ...
$12.34 - $14.99
2% of jobs
$14.99 - $17.64
11% of jobs
$19.13 is the 25th percentile. Wages below this are outliers.
$17.64 - $20.29
22% of jobs
The median wage is $22.32 / hr.
$20.29 - $22.95
20% of jobs
$22.95 - $25.60
16% of jobs
$26.85 is the 75th percentile. Wages above this are outliers.
$25.60 - $28.25
9% of jobs
$28.25 - $30.91
8% of jobs
$30.91 - $33.56
5% of jobs
$33.56 - $36.21
4% of jobs
$36.21 - $38.86
1% of jobs
$38.86 - $41.52
1% of jobs
$12
$24
$41
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
The most popular types of Live Chat Support jobs in California are:
For Live Chat Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Live Chat Support jobs in California are:
Cities in California with the most Live Chat Support job openings:
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys helping people, communicating online, and working independently from home.
No extensive experience is required. We provide the guidance and training needed to help you become confident in the role.
What You’ll Do
Respond to customer questions through online live chat
Provide friendly, professional, and timely assistance
Help customers navigate basic questions and requests
Maintain accurate and professional chat communication
Escalate complex issues when additional support is needed
Follow company guidelines and customer service procedures
Work independently while meeting assigned performance expectations
What We’re Looking For
Strong written communication skills
Professional and friendly online communication style
Reliable internet connection and a suitable remote-work environment
Ability to multitask and manage multiple chat conversations
Strong attention to detail
Dependable, organized, and self-motivated
Previous customer service experience is helpful but not required
Entry-Level Friendly
No prior live chat experience? No problem. Training and onboarding are provided for qualified candidates. This position is designed for individuals looking to gain valuable remote customer service and communication experience.
Benefits & Perks
Remote work from the comfort of your home
Part-time scheduling options
Flexible scheduling opportunities
Paid training and onboarding
Entry-level opportunity with room to develop professionally
Supportive team environment
Convenient online communication tools
Why Join Us?
If you're looking for a flexible, remote, part-time opportunity where you can build professional experience while developing valuable customer service and communication skills, we'd love to hear from you.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Sourced by ZipRecruiter
ReqRoute is a young, vibrant, and dynamic recruitment marketing agency focused on providing Recruitment Branding Solutions, HCM Business Consulting; Managed Services to its customers worldwide. No customer is small; we service small businesses to fortune 1000 customers across the globe. Based in the heart of Silicon Valley and offices in Vancouver & Toronto, Canada, we are passionate about building stronger employer brands to help employers attract the best talent. We differentiate ourselves by our strong value system, commitment to our clients, best practices and a sound industry experience in finding out-performers. ReqRoute develops sustainable relationships based on mutual trust, responsiveness and accountability. While we continue to expand the infrastructure and resources available to our clients, we remain nimble in our approach to customer service and the management of our relationships. We take time to properly understand our client needs and offer a full range of cost effective, client centric solutions to a diverse client base. We offer flexible delivery methods to help our clients achieve their specific recruitment branding objectives by using our platform. We put you on the driver’s seat by enabling you to track the effectiveness of your recruitment marketing campaign by providing you real time analytics that helps you make changes to strategies and reallocate budgets.
201 - 500 Employees
San Jose, CA, US
2008
