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Live Chat Support Jobs in California (NOW HIRING)

Online Live Chat

San Jose, CA ยท Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...

New

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Customer Engagement Specialist

Fairfield, CA ยท On-site

$22 - $26.50/hr

Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...

Customer Support Agent

Los Angeles, CA ยท On-site

$20.25 - $27/hr

This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...

Customer Support Agent

Los Angeles, CA ยท On-site

$20.25 - $27/hr

This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles ...

Client Service Specialist

Los Angeles, CA ยท On-site

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures ...

Client Service Specialist

Los Angeles, CA ยท On-site

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

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Live Chat Support information

See California salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for live chat support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in California?

The most popular types of Live Chat Support jobs in California are:

What are popular job titles related to Live Chat Support jobs in California?

For Live Chat Support jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Live Chat Support jobs?

Cities in California with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Remote Live Chat Representative

Island Grad Inc

San Bernardino, CA โ€ข Remote

$41K - $59K/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Island Grad Inc. is a nonprofit organization committed to empowering Pasifika Islander students through education, advocacy, and community engagement. Guided by faith, family, and Kuleana, we foster belonging, academic success, and lifelong achievement.

Live Chat Representative serves as the first point of contact for students, families, and community members through live chat and online messaging platforms. This role provides timely, friendly, and professional support by answering questions, resolving concerns, and connecting individuals with the appropriate programs and resources.

Responsibilities
  • Respond to live chat inquiries promptly and professionally.
  • Provide accurate information about Island Grad Inc.'s programs, services, and events.
  • Assist students, families, and community members with general questions and support requests.
  • Resolve routine concerns or escalate complex issues to the appropriate team.
  • Document customer interactions and maintain accurate records.
  • Collaborate with internal staff to ensure excellent customer service.
  • Maintain confidentiality and professionalism in all communications.
  • Perform other chat support and customer service duties as assigned.
Qualifications
  • High school diploma or equivalent required.
Why Join Us?
  • Make a positive impact in students' lives.
  • Join a collaborative and inclusive team.
  • Enjoy opportunities for professional growth.
  • Help strengthen communities through education and service.