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Live Chat Support Jobs in California (NOW HIRING)

Live Chat Agent

Los Angeles, CA ยท On-site

$19 - $28/hr

We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team. In this role, you will serve as the first point of contact for customers, contractors ...

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Customer Engagement Specialist

Fairfield, CA ยท On-site

$22 - $26.50/hr

Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...

Customer Support Agent

Los Angeles, CA ยท On-site

$20.25 - $27/hr

This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to ...

New

Client Service Specialist

Los Angeles, CA ยท On-site

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures ...

Client Service Specialist

Los Angeles, CA ยท On-site

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

New

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

New

Support Representative (US-Based)

California City, CA ยท On-site

$22 - $29.75/hr

Manage incoming phone calls, emails, and live chat requests from clients, providing prompt ... Process & Knowledge Base Support: Assist in building and updating internal troubleshooting guides ...

New

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Live Chat Support information

See California salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for live chat support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in California? The most popular types of Live Chat Support jobs in California are:
What cities in California are hiring for Live Chat Support jobs? Cities in California with the most Live Chat Support job openings:
Infographic showing various Live Chat Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Live Chat Agent

Burjline Builders

Los Angeles, CA โ€ข On-site

$19 - $28/hr

Other

Medical, Dental, Vision, PTO

Re-posted 10 hours ago


Job description

Location: Remote (Work from Home)
Job Type: Full-Time / Part-Time
Salary: $19 - $28 per hour (Based on Experience)
BENEFITS
  • Health, Dental & Vision Insurance
  • Paid Time Off (Vacation & Sick Leave)
  • Paid Holidays
  • Flexible Remote Work Schedule
  • Career Growth & Professional Development
  • Employee Recognition Programs
  • Performance-Based Incentives
  • Supportive & Collaborative Team Environment
is a dynamic construction and project management company dedicated to delivering quality building solutions and exceptional customer experiences. We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team.
In this role, you will serve as the first point of contact for customers, contractors, vendors, and website visitors by providing prompt, accurate, and friendly assistance through live chat. You'll help answer questions, resolve concerns, provide project and service information, and ensure every customer interaction reflects 's commitment to excellence.
Live Chat Customer Support
  • Respond to customer inquiries through live chat in a timely and professional manner.
  • Assist customers with questions regarding 's construction services, project updates, consultations, estimates, and general inquiries.
  • Guide customers through available services, scheduling, and online resources.
  • Troubleshoot basic customer concerns and provide effective first-contact resolutions whenever possible.
Customer Service
  • Deliver exceptional customer support while maintaining professionalism and empathy.
  • Respond to inquiries related to appointments, billing, contracts, project timelines, and company services.
  • Ensure every customer receives accurate information and a positive service experience.
Issue Resolution
  • Take ownership of customer inquiries from initial contact through resolution.
  • Escalate complex technical or project-related concerns to the appropriate department.
  • Coordinate with project managers, sales representatives, and administrative staff to ensure timely follow-up.
Documentation & Data Management
  • Accurately document customer interactions within the company's CRM system.
  • Maintain detailed customer records and update project communication logs.
  • Identify recurring customer concerns and report trends to management.
Knowledge Base Support
  • Assist with maintaining internal FAQs, customer support resources, and knowledge base articles.
  • Recommend process improvements based on customer feedback and recurring inquiries.
Required
  • Previous experience in customer service, live chat support, or virtual customer assistance.
  • Excellent written communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Typing speed of 40-50+ WPM with high accuracy.
  • Experience using CRM platforms and customer support software.
  • Ability to manage multiple chat conversations simultaneously.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.
Preferred
  • Experience with Zendesk, LiveChat, Intercom, HubSpot, Salesforce, or similar platforms.
  • Previous remote work experience.
  • Basic knowledge of construction, property management, or home improvement services.
  • Familiarity with customer knowledge management systems.
Employee Benefits
  • Medical, Dental & Vision Insurance
  • Paid Vacation & Sick Leave
  • Paid Holidays
  • Ongoing Professional Development
  • Career Advancement Opportunities
  • Employee Recognition & Performance Bonuses
  • Fully Remote Work Environment

Locations Los Angeles