Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
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Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... chat. * Support an active, engaged user community across public channels including Discord and ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Merchant Support Lead
Calabasas, CA · On-site
$27 - $33/hr
Located in Calabasas, California, Maverick has created innovative technology designed for sales ... Provide first-class customer service/support via telephone, email, chat, and any future channel.
Merchant Support Lead
Calabasas, CA · On-site
$27 - $33/hr
Located in Calabasas, California, Maverick has created innovative technology designed for sales ... Provide first-class customer service/support via telephone, email, chat, and any future channel.
Customer Service Agent
$17.13/hr
... support via phone, email or live chat At least 1 year programming or API level tech support ... experience Proven ability to identify and troubleshoot technical issues quickly and efficiently ...
Customer Service Agent
$17.13/hr
... support via phone, email or live chat At least 1 year programming or API level tech support ... experience Proven ability to identify and troubleshoot technical issues quickly and efficiently ...
IT Support Specialist
Alameda, CA · On-site
$64K - $130K/yr
... e-mail, chat, phone, walk-in) • Coordinate new PC builds/break fixes/deployments for both ... t experience, or an equivalent combination of education and experience. • Good oral and written ...
IT Support Specialist
Alameda, CA · On-site
$64K - $130K/yr
... e-mail, chat, phone, walk-in) • Coordinate new PC builds/break fixes/deployments for both ... t experience, or an equivalent combination of education and experience. • Good oral and written ...
IT Support Specialist
Roseville, CA · On-site
$21 - $27/hr
We are seeking a technically skilled IT Support Specialist to join our growing team. This role is ... chat, and remote access tools. • Diagnose and resolve hardware, software, network, and ...
IT Support Specialist
Roseville, CA · On-site
$21 - $27/hr
We are seeking a technically skilled IT Support Specialist to join our growing team. This role is ... chat, and remote access tools. • Diagnose and resolve hardware, software, network, and ...
It Support Specialist
$21 - $27/hr
Our technology portfolio includes payment terminals, Point of Sale (POS) systems, eCommerce ... Provide Tier 1/Tier 2 technical support via phone, email, chat, and remote access tools. * Diagnose ...
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It Support Specialist
$21 - $27/hr
Our technology portfolio includes payment terminals, Point of Sale (POS) systems, eCommerce ... Provide Tier 1/Tier 2 technical support via phone, email, chat, and remote access tools. * Diagnose ...
Senior Product Manager, CX AI Chat
San Francisco, CA · Hybrid
$149K - $196K/yr
About the role As a Senior Product Manager, CX AI Chat, you'll lead the implementation of new ... CXT is crucial in building and maintaining the tech stack used to support our fans and our customer ...
Senior Product Manager, CX AI Chat
San Francisco, CA · Hybrid
$149K - $196K/yr
About the role As a Senior Product Manager, CX AI Chat, you'll lead the implementation of new ... CXT is crucial in building and maintaining the tech stack used to support our fans and our customer ...
Provide IT support services to employees with information technology issues and requests involving ... e-mail, chat, phone, walk-in) • Coordinate new PC builds/break fixes/deployments for both ...
Provide IT support services to employees with information technology issues and requests involving ... e-mail, chat, phone, walk-in) • Coordinate new PC builds/break fixes/deployments for both ...
Position Summary The IT Support Specialist employee plays a critical role in ensuring the seamless ... Respond to user inquiries via phone, email, chat, or ticketing systems Diagnose and troubleshoot ...
Position Summary The IT Support Specialist employee plays a critical role in ensuring the seamless ... Respond to user inquiries via phone, email, chat, or ticketing systems Diagnose and troubleshoot ...
IT Support Specialist
Vista, CA · On-site
$24 - $28/hr
Description Position Summary The IT Support Specialist employee plays a critical role in ensuring ... Respond to user inquiries via phone, email, chat, or ticketing systems Diagnose and troubleshoot ...
IT Support Specialist
Vista, CA · On-site
$24 - $28/hr
Description Position Summary The IT Support Specialist employee plays a critical role in ensuring ... Respond to user inquiries via phone, email, chat, or ticketing systems Diagnose and troubleshoot ...
About the job Google Cloud's software engineers develop the next-generation technologies that ... Build backend primitives that natively empower GenAI features, ensuring the infrastructure supports ...
About the job Google Cloud's software engineers develop the next-generation technologies that ... Build backend primitives that natively empower GenAI features, ensuring the infrastructure supports ...
Senior Product Manager, CX AI Chat
San Francisco, CA · On-site
$149K - $196K/yr
About the role As a Senior Product Manager, CX AI Chat, you'll lead the implementation of new ... CXT is crucial in building and maintaining the tech stack used to support our fans and our customer ...
Senior Product Manager, CX AI Chat
San Francisco, CA · On-site
$149K - $196K/yr
About the role As a Senior Product Manager, CX AI Chat, you'll lead the implementation of new ... CXT is crucial in building and maintaining the tech stack used to support our fans and our customer ...
Cleared Desktop Support in El Segundo, CA
El Segundo, CA · On-site
$20 - $26/hr
Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for ... Client Center (Tech Bar) Support * IT Service Management Updates * Other Client Support duties ...
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Cleared Desktop Support in El Segundo, CA
El Segundo, CA · On-site
$20 - $26/hr
Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for ... Client Center (Tech Bar) Support * IT Service Management Updates * Other Client Support duties ...
Sr. IT Support Technician
Brisbane, CA · On-site
$25.75 - $35.50/hr
In the role of Sr IT Support Technician, you will be responsible for providing all aspects of end ... chat. * Consistently strive to provide the ultimate client experience by being responsive and ...
Sr. IT Support Technician
Brisbane, CA · On-site
$25.75 - $35.50/hr
In the role of Sr IT Support Technician, you will be responsible for providing all aspects of end ... chat. * Consistently strive to provide the ultimate client experience by being responsive and ...
Sr. IT Support Technician
Brisbane, CA · On-site
$25.75 - $35.50/hr
In the role of Sr IT Support Technician, you will be responsible for providing all aspects of end ... chat. * Consistently strive to provide the ultimate client experience by being responsive and ...
Sr. IT Support Technician
Brisbane, CA · On-site
$25.75 - $35.50/hr
In the role of Sr IT Support Technician, you will be responsible for providing all aspects of end ... chat. * Consistently strive to provide the ultimate client experience by being responsive and ...
Computer Client Support Analyst, Asc
Sacramento, CA · Hybrid
$27.88 - $41.35/hr
Information Technology Job Level: Individual Contributor Business Unit: Information Technology Work ... Service channels include Phone, Web and Chat. Assists clients with service request fulfillment ...
Computer Client Support Analyst, Asc
Sacramento, CA · Hybrid
$27.88 - $41.35/hr
Information Technology Job Level: Individual Contributor Business Unit: Information Technology Work ... Service channels include Phone, Web and Chat. Assists clients with service request fulfillment ...
Technical Support Manager Come grow with us! Working at ViewSonic is a unique opportunity to do ... Represent ViewSonic via phone, email, and chat for the specified customer types within the call ...
Technical Support Manager Come grow with us! Working at ViewSonic is a unique opportunity to do ... Represent ViewSonic via phone, email, and chat for the specified customer types within the call ...
Tech Chat Support information
See California salary details
$26.6K - $30.1K
0% of jobs
$30.1K - $33.6K
3% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$33.6K - $37.1K
22% of jobs
The median wage is $39.1K / yr.
$37.1K - $40.6K
43% of jobs
$40.6K - $44.1K
6% of jobs
$44.3K is the 75th percentile. Wages above this are outliers.
$44.1K - $47.6K
6% of jobs
$47.6K - $51.1K
6% of jobs
$51.1K - $54.6K
5% of jobs
$54.6K - $58.1K
3% of jobs
$58.1K - $61.6K
3% of jobs
$61.6K - $65.1K
1% of jobs
$26.6K
$42.9K
$65.1K
How much do tech chat support jobs pay per year?
As of Jun 14, 2026, the average yearly pay for tech chat support in California is $42,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,400.00 per year, depending on experience, location, and employer.
What is a Tech Chat Support job?
A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.
What are typical daily responsibilities for someone in a Tech Chat Support position?
As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.
What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?
To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.
What are the most commonly searched types of Tech Chat Support jobs in California? The most popular types of Tech Chat Support jobs in California are:
What are popular job titles related to Tech Chat Support jobs in California? For Tech Chat Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in California look for? The top searched job categories for Tech Chat Support jobs in California are:
- Customer Service Chat Support
- Seasonal Email Customer Support
- Technical Support Associate
- Inbound Customer Support Specialist
- Remote Email Customer Support
- Remote Supercomputer
- Remote Cryptocurrency Customer Support
- From Home Non Voice Email Chat Support
- Contractual Aircraft Technical Publication
- Remote Non Voice Email Chat Support
$15 - $19.50/hr
Full-time
Posted 25 days ago
Job description
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.