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Chat Sales Jobs in California (NOW HIRING)

PeerWell

Inside Sales Rep

San Francisco, CA · On-site

Additionally you will engage patients that have questions via online chat tools and support on ... The Inside Sales Rep is a person's primary contact throughout their enrollment process, and thus ...

PeerWell

Inside Sales Rep

San Francisco, CA · On-site

Additionally you will engage patients that have questions via online chat tools and support on ... The Inside Sales Rep is a person's primary contact throughout their enrollment process, and thus ...

Wing Assistant

Head of Sales Performance

Los Angeles, CA · On-site

$125 - $155/hr

Design, write, and A/B test follow-up sequences across email and chat * Use reply rate, re ... Own the sales knowledge base as the company's single source of truth * Maintain the content that ...

Brilliant Earth

Sales Associate, Jewelry

Palo Alto, CA · On-site

$24 - $26/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

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Chat Sales information

See California salary details

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$19

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How much do chat sales jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for chat sales in California is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.54 per hour, depending on experience, location, and employer.

What is a chat sales?

A Chat Sales job involves engaging with potential and existing customers via online chat to sell products or services. Representatives answer questions, provide recommendations, and guide customers through the purchasing process. The role requires strong communication skills, product knowledge, and the ability to persuade customers effectively. Chat Sales agents often work in e-commerce, tech support, or customer service environments to drive revenue and enhance customer experience.

What does a typical day look like for someone working in chat sales?

A typical day in Chat Sales involves engaging with customers via online chat platforms, answering product questions, guiding purchasing decisions, and resolving any issues that arise. You’ll often juggle multiple conversations at once, update customer records in a CRM, and collaborate with other team members like support agents or account managers. Many Chat Sales roles are part of a close-knit team, whether working in an office or remotely, and may include performance targets or quotas. Over time, success in this role can lead to opportunities for advancement into team leadership or account management positions.

What are the key skills and qualifications needed to thrive in chat sales, and why are they important?

To thrive as a Chat Sales professional, you need strong written communication skills, customer service experience, and a basic understanding of sales techniques. Familiarity with CRM software, live chat platforms, and common e-commerce systems is highly beneficial. Outstanding multitasking, problem-solving abilities, and a positive, persuasive attitude set top performers apart. These skills are crucial for efficiently managing multiple customer conversations, building rapport, and closing sales in a fast-paced, digital environment.

What are the most commonly searched types of Chat Sales jobs in California?

The most popular types of Chat Sales jobs in California are:

What are popular job titles related to Chat Sales jobs in California?

For Chat Sales jobs in California, the most frequently searched job titles are:

What job categories do people searching Chat Sales jobs in California look for?

The top searched job categories for Chat Sales jobs in California are:

Chat Sales jobs near you
Infographic showing various Chat Sales job openings in California as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,697 per year, or $19.1 per hour.

BDC Customer Experience Specialist - Toyota Chula Vista

Sunroad Automotive

Chula Vista, CA • On-site

$17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

BDC Customer Experience Specialist - Toyota Chula Vista
Non-Exempt
Job Summary:
The BDC Customer Experience Specialist is responsible for providing exceptional service to customers by responding to online inquiries, phone calls, and follow-up communication. This role plays a vital part in setting sales and service appointments, converting leads into showroom traffic, and ensuring a seamless, positive experience for every customer.
Essential Functions:
  • Respond promptly to all inbound leads via phone, email, chat, and text in a professional and courteous manner.
  • Make outbound calls to follow up with unsold showroom traffic, internet leads, and existing customers.
  • Schedule sales and service appointments efficiently, ensuring proper handoff to sales and service teams.
  • Maintain detailed and accurate records of all customer interactions in the CRM system.
  • Build rapport with customers to understand their needs and deliver a consistent, high-quality experience.
  • Track and achieve individual and team performance goals (calls made, appointments set, show rates, etc.).Communicate effectively with sales managers and service advisors regarding customer needs and appointment updates.
  • Assist with follow-up campaigns including lease renewals, equity mining, service reminders, and CSI outreach.
  • Maintain up-to-date knowledge of dealership inventory, promotions, and customer incentives.
  • Support dealership goals in sales volume, customer satisfaction (CSI), and retention.
  • Maintain satisfactory attendance.
  • Performs other related duties as assigned.

Supervisory Responsibilities:
  • None.

Qualifications:
Minimum Qualifications:
  • Minimum of 1 year of customer service experience.
  • Excellent verbal and written communication skills.
  • Proficient in basic computer skills, including typing, email, and data entry.
  • Strong organizational skills with the ability to manage multiple tasks and follow up promptly.
  • Ability to lift up to 15 pounds.
  • Ability to perform all essential functions of the job description.

Preferred Qualifications:
  • 2 + years of experience in a BDC, dealership, or automotive customer service role.
  • Familiarity with CRM systems such as VinSolutions, DealerSocket, Elead, or similar platforms.
  • Experience handling high call volumes and multi-channel communication (phone, text, email, chat).
  • Sales or appointment-setting experience in a fast-paced environment.
  • Strong interpersonal skills with the ability to build rapport quickly over the phone.
  • Comfortable learning new technology and working in a metrics-driven environment.

Physical Demands:
  • Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears.
  • Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds.
  • Prolonged periods sitting at a desk and working on a computer.

Environment/Noise:
  • Office setting, typically within the sales department at a dealership.
  • Climate controlled.
  • Noise level is moderate.

Employee Benefits Include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer Paid Life Insurance
  • Employer Paid AD&D
  • 401k (with Employer match)
  • Vacation Package
  • Tenure recognition and awards
  • Vehicle Purchase Discount Program
  • Vehicle Service Discount Program
  • Golf Benefits at Maderas Golf Club (subject to qualification)

If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.
We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person's identification as male, female, a gender different from the person's sex at birth, or transgender); gender expression (including a person's gender-related appearance or behavior, whether or not stereotypically associated with the person's sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.

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