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Live Chat Manager Jobs in California (NOW HIRING)

Mossy Nissan El Cajon

BDC/Internet Manager

El Cajon, CA · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily * Maintain comprehensive and up to date knowledge of products and ...

Mossy Nissan El Cajon

BDC/Internet Manager

El Cajon, CA · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily * Maintain comprehensive and up to date knowledge of products and ...

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All JobsLive Chat JobsLive Chat Manager JobsLive Chat Manager Jobs in California

Live Chat Manager information

See California salary details

$22.7K

$60.5K

$101.2K

How much do live chat manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for live chat manager in California is $60,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a live chat manager?

A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.

What are the typical daily responsibilities of a live chat manager?

A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.

What are the key skills and qualifications needed to thrive in the live chat manager position, and why are they important?

To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.

What are the most commonly searched types of Live Chat jobs in California?

The most popular types of Live Chat jobs in California are:

What are popular job titles related to Live Chat Manager jobs in California?

For Live Chat Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Live Chat Manager jobs in California look for?

The top searched job categories for Live Chat Manager jobs in California are:

What cities in California are hiring for Live Chat Manager jobs?

Cities in California with the most Live Chat Manager job openings:

Live Chat Manager jobs near you
Infographic showing various Live Chat Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,548 per year, or $29.1 per hour.

TikTok Live Selling Host

SuperOrdinaryCo Inc

West Hollywood, CA • On-site

$35 - $50/hr

Temporary

Re-posted 24 days ago

Job description

About Super Ordinary USA:
SuperOrdinary is a full service TikTok Shop partner and marketplace expert that connects brands, creators, and consumers. We are a brand partner who has a strong track record of scaling brands in the Beauty & Personal Care category on TikTok Shop.Job Overview:
We are seeking an energetic and charismatic TikTok Live Selling Host to lead our live shopping events. The ideal candidate will have a natural flair for engaging viewers, presenting products confidently, and creating an enjoyable shopping environment that encourages audience interaction and sales. This is a temporary, non-exempt position.
This is a part-time temporary position based out of our office in West Hollywood, CA.Key Responsibilities:
  • Host and conduct engaging TikTok live selling sessions, showcasing a range of products with enthusiasm and authenticity.
  • Prepare content in advance, including product details, scripts, and key selling points.
  • Interact actively with viewers in real-time by answering questions, acknowledging comments, and encouraging participation.
  • Demonstrate products clearly, highlighting features, benefits, and usage tips to persuade viewers to purchase.
  • Build rapport with the audience to foster a lively, welcoming community atmosphere.
  • Collaborate with marketing and product teams to promote upcoming live sessions and special campaigns.
  • Manage live chat, handle viewer inquiries professionally, and maintain a positive environment.
  • Track session performance metrics and gather feedback to improve future broadcasts.
  • Ensure compliance with TikTok's community guidelines and brand standards.
Qualifications:
  • Proven experience in live streaming, social media hosting, or e-commerce sales, particularly on TikTok.
  • Exceptional communication and presentation skills.
  • Charismatic personality with the ability to entertain and persuade.
  • Familiarity with TikTok platform features, live selling tools, and audience engagement techniques.
  • Ability to think on your feet and handle technical or customer service issues smoothly.
  • Organized with good time management skills.
Preferred Skills:
  • Experience with fashion, beauty, lifestyle, or specialty products.
  • Knowledge of digital marketing and analytics to optimize live sessions.
  • Multilingual abilities are a plus.
  • Creative mindset and trend awareness to keep content fresh and engaging.
Compensation:
$35 - $50 per Hour

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