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Remote Ticketing Jobs in California (NOW HIRING)

California Choice

Account Manager (3396)

Orange, CA · On-site +1

$26 - $36/hr

Report any ticketing errors or escalations promptly to the Team Lead, Supervisors, and/or the Director of Account Management * On-site or remote regular attendance and punctuality are essential ...

DensityAI

Associate IT Support Engineer

Mountain View, CA · On-site +1

$90K - $140K/yr

About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint ... ticketing tooling, or experience supporting an engineering team Compensation Final offers depend on ...

DocuSign

GTM Systems Manager

San Francisco, CA · On-site +1

... ticketing channels, and partnering with DTS on more complex cross-platform technical ... Employee divides their time between in-office and remote work. Access to an office location is ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues. * Perform remote diagnostics and in-person support as needed ...

Active Theory

Backend Developer, Remote

Los Angeles, CA · On-site +1

Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP ...

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in California? The most popular types of Ticketing jobs in California are:
What are popular job titles related to Remote Ticketing jobs in California? For Remote Ticketing jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in California look for? The top searched job categories for Remote Ticketing jobs in California are:
What cities in California are hiring for Remote Ticketing jobs? Cities in California with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in California as of July 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 4% In-person, and 96% Remote job distribution.

(Remote) Support Specialist

Military, Veterans and Diverse Job Seekers

San Diego, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

About the job (Remote) Support Specialist

What your impact will be:

  • Assist in migrating documentation to the client knowledge base.
  • Take support-related telephone calls.
  • Create support tickets in the ticketing system with the goal of accurate documentation.
  • Follow tier-one troubleshooting tasks through to completion and document services provided, increasing the knowledge base for all support.
  • Collaborate with other members of support on assessing training needs for tier-one support positions.

What we are looking for:

  • Demonstrated track record of working effectively within a collaborative and cohesive, team-based environment
  • Excellent verbal and written communication skills
  • Outstanding customer service and organizational skills
  • Exceptional analytical, troubleshooting and problem-solving skills
  • Positive, results-oriented mindset
  • Ability to multi-task effectively and consistently meet assigned deadlines
  • Self-starter with the ability to work well independently and in groups
  • Advanced computer literacy, including knowledge of Microsoft Office Products and SQL, is desired

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
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