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Remote Ticketing Jobs in California (NOW HIRING)

YO AI Labs

Travel Operations Expert - Remote

San Jose, CA · Remote

$50 - $70/hr

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

New

YO AI Labs

Travel Operations Expert - Remote

Palo Alto, CA · Remote

$50 - $70/hr

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

New

California Choice

Account Manager (3396)

Orange, CA · On-site +1

$26 - $36/hr

Report any ticketing errors or escalations promptly to the Team Lead, Supervisors, and/or the Director of Account Management * On-site or remote regular attendance and punctuality are essential ...

Qcells

IT Help Desk Lead

San Francisco, CA · On-site +1

$106K - $117K/yr

Own Tier 1 ticketing and desktop support for all U.S. offices, including remote IT support * Provide laptop/OS support and manage remote access via ScreenConnect * Administer SharePoint, including ...

Qcells

IT Help Desk Lead

Irvine, CA · On-site +1

$106K - $117K/yr

Own Tier 1 ticketing and desktop support for all U.S. offices, including remote IT support * Provide laptop/OS support and manage remote access via ScreenConnect * Administer SharePoint, including ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

This is a part-time, primarily remote position with occasional onsite field work at client ... Maintain accurate and detailed documentation in the ticketing system * Communicate clearly and ...

Zwift

Director, IT

Long Beach, CA · On-site +1

Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues. * Perform remote diagnostics and in-person support as needed ...

Zwift

Director, IT

Long Beach, CA · On-site +1

Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems

VOLT

Distribution Specialist-Hybrid/Remote

Irvine, CA · On-site +1

$18 - $23/hr

Maintain the ticketing system, ensuring timely and efficient resolution of requests, prioritization of tickets, and seamless communication between teams to maintain excellent customer service.

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in California

Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in California?

The most popular types of Ticketing jobs in California are:

What are popular job titles related to Remote Ticketing jobs in California?

For Remote Ticketing jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in California look for?

The top searched job categories for Remote Ticketing jobs in California are:

What cities in California are hiring for Remote Ticketing jobs?

Cities in California with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in California as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Travel Operations Expert - Remote

YO AI Labs

San Francisco, CA • Remote

$50 - $70/hr

Full-time

Posted 2 days ago

New

Job description

Travel Operations Expert

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.

Key Responsibilities

  • Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.

  • Evaluate AI-supported travel tools using real-world scenarios.

  • Identify and document incorrect, inefficient, or unrealistic system outcomes.

  • Provide clear, actionable feedback on platform usability and travel operations.

  • Suggest improvements based on industry best practices.

  • Review itineraries, reservations, and travel-related workflows for accuracy.

  • Collaborate with project teams through structured feedback and documentation.

Required Qualifications

  • Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.

  • Experience using reservation, ticketing, or travel management platforms.

  • Strong operational judgment and attention to detail.

  • Ability to identify workflow issues and explain their practical impact.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Experience with process improvement, workflow documentation, or digital transformation.

  • Familiarity with ChatGPT, Claude, or other AI tools.

  • Experience evaluating travel technology platforms.

  • Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.

Core Skills

Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement