San Francisco, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Quick apply
San Francisco, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Los Angeles, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Quick apply
Los Angeles, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Palo Alto, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Quick apply
Palo Alto, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
San Jose, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Quick apply
San Jose, CA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Los Angeles, CA · Remote
$17 - $22/hr
Key Responsibilities Respond to customer inquiries via phone, email, chat, or ticketing system in a ... remote May require occasional evenings, weekends, or holidays based on operational needs ...
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Los Angeles, CA · Remote
$17 - $22/hr
Key Responsibilities Respond to customer inquiries via phone, email, chat, or ticketing system in a ... remote May require occasional evenings, weekends, or holidays based on operational needs ...
$55K - $64K/yr
JOB OVERVIEW The Remote Supervision Coordinator monitors and supports Serve's autonomous delivery ... Familiarity with incident reporting or ticketing systems * Interest in robotics, autonomous systems ...
$55K - $64K/yr
JOB OVERVIEW The Remote Supervision Coordinator monitors and supports Serve's autonomous delivery ... Familiarity with incident reporting or ticketing systems * Interest in robotics, autonomous systems ...
Santa Fe Springs, CA · Remote
$21 - $27/hr
Remote Employment Type: Seasonal / Temporary Department: Technical Assistance Center (TAC) Range ... Provide technical support via phone, email, and/or ticketing systems * Troubleshoot hardware ...
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Santa Fe Springs, CA · Remote
$21 - $27/hr
Remote Employment Type: Seasonal / Temporary Department: Technical Assistance Center (TAC) Range ... Provide technical support via phone, email, and/or ticketing systems * Troubleshoot hardware ...
Foster City, CA · On-site +1
Foster City, California(Remote Till Covid) Required Skills: * Help business team to respond to ... Managing and updating tickets and service request in ticketing tool like Service Now. * Perform ...
Foster City, CA · On-site +1
Foster City, California(Remote Till Covid) Required Skills: * Help business team to respond to ... Managing and updating tickets and service request in ticketing tool like Service Now. * Perform ...
Irvine, CA · Remote
$23 - $31.50/hr
... ticketing system Follow standard runbooks and escalation paths Work collaboratively with Tier 2 teams and monitoring personnel Qualifications 1 2 years of experience in a help desk, service desk, or ...
Irvine, CA · Remote
$23 - $31.50/hr
... ticketing system Follow standard runbooks and escalation paths Work collaboratively with Tier 2 teams and monitoring personnel Qualifications 1 2 years of experience in a help desk, service desk, or ...
Lakewood, CA · Remote
$22.75 - $31.25/hr
This is a part-time, primarily remote position with occasional onsite field work at client ... Maintain accurate and detailed documentation in the ticketing system * Communicate clearly and ...
Quick apply
Lakewood, CA · Remote
$22.75 - $31.25/hr
This is a part-time, primarily remote position with occasional onsite field work at client ... Maintain accurate and detailed documentation in the ticketing system * Communicate clearly and ...
Long Beach, CA · On-site +1
Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems
Long Beach, CA · On-site +1
Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems
El Segundo, CA · On-site
$50K - $68K/yr
Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues. * Perform remote diagnostics and in-person support as needed ...
El Segundo, CA · On-site
$50K - $68K/yr
Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues. * Perform remote diagnostics and in-person support as needed ...
Long Beach, CA · Remote
Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems
Long Beach, CA · Remote
Experience managing small remote teams and help desks * At least 8 years of experience in IT, with 3-5 years in formal leadership roles * Experience administering and operating: * Ticketing systems
$100 - $125/hr
Remote (PST hours) Pay Range: $70-$80/hr. on W2 Job Summary: This contract role involves translating approved concepts into high-fidelity digital marketing and ticketing experiences for an exciting ...
$100 - $125/hr
Remote (PST hours) Pay Range: $70-$80/hr. on W2 Job Summary: This contract role involves translating approved concepts into high-fidelity digital marketing and ticketing experiences for an exciting ...
Irvine, CA · On-site
$18 - $23/hr
Maintain the ticketing system, ensuring timely and efficient resolution of requests, prioritization of tickets, and seamless communication between teams to maintain excellent customer service.
Irvine, CA · On-site
$18 - $23/hr
Maintain the ticketing system, ensuring timely and efficient resolution of requests, prioritization of tickets, and seamless communication between teams to maintain excellent customer service.
Remote, Nationwide - Seeking Benefits Administrator Everybody Has A Role To Play In Transforming ... Answer participant questions through Vera ticketing system, phone call or e-mail for all benefit ...
Remote, Nationwide - Seeking Benefits Administrator Everybody Has A Role To Play In Transforming ... Answer participant questions through Vera ticketing system, phone call or e-mail for all benefit ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Provide tier-1 and tier-2 technical support via phone, email, and ticketing system * Monitor system ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Provide tier-1 and tier-2 technical support via phone, email, and ticketing system * Monitor system ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Provide tier-1 and tier-2 technical support via phone, email, and ticketing system * Monitor system ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Provide tier-1 and tier-2 technical support via phone, email, and ticketing system * Monitor system ...
Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP ...
Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP ...
Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP ...
Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP ...
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
The most popular types of Ticketing jobs in California are:
For Remote Ticketing jobs in California, the most frequently searched job titles are:
The top searched job categories for Remote Ticketing jobs in California are:
Cities in California with the most Remote Ticketing job openings:
$50 - $70/hr
Full-time
Posted 12 days ago
Job Type: Contractor
Location: Remote
We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.
Key ResponsibilitiesTest realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.
Evaluate AI-supported travel tools using real-world scenarios.
Identify and document incorrect, inefficient, or unrealistic system outcomes.
Provide clear, actionable feedback on platform usability and travel operations.
Suggest improvements based on industry best practices.
Review itineraries, reservations, and travel-related workflows for accuracy.
Collaborate with project teams through structured feedback and documentation.
Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.
Experience using reservation, ticketing, or travel management platforms.
Strong operational judgment and attention to detail.
Ability to identify workflow issues and explain their practical impact.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Experience with process improvement, workflow documentation, or digital transformation.
Familiarity with ChatGPT, Claude, or other AI tools.
Experience evaluating travel technology platforms.
Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.
Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement
