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Remote Ticketing Jobs in California (NOW HIRING)

California Choice

Account Manager (3396)

Orange, CA · On-site +1

$26 - $36/hr

Report any ticketing errors or escalations promptly to the Team Lead, Supervisors, and/or the Director of Account Management * On-site or remote regular attendance and punctuality are essential ...

Qcells

IT Help Desk Lead

San Francisco, CA · On-site +1

$98K - $107K/yr

Own Tier 1 ticketing and desktop support for all U.S. offices, including remote IT support * Provide laptop/OS support and manage remote access via ScreenConnect * Administer SharePoint, including ...

New

Qcells

IT Help Desk Lead

Irvine, CA · On-site +1

$98K - $107K/yr

Own Tier 1 ticketing and desktop support for all U.S. offices, including remote IT support * Provide laptop/OS support and manage remote access via ScreenConnect * Administer SharePoint, including ...

New

Nexgen Asset Management

$65K - $75K/yr

Remote, must be U.S. based About NEXGEN Asset Management: NEXGEN Asset Management delivers powerful ... Familiarity with ticketing or CRM platforms (e.g., Zoho, Zendesk, Salesforce, HubSpot)

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in California? The most popular types of Ticketing jobs in California are:
What are popular job titles related to Remote Ticketing jobs in California? For Remote Ticketing jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in California look for? The top searched job categories for Remote Ticketing jobs in California are:
What cities in California are hiring for Remote Ticketing jobs? Cities in California with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in California as of July 2026, with employment types broken down into 81% Full Time, 6% Part Time, 5% Temporary, and 8% Contract. Highlights an 100% Remote job distribution.

SaaS Applications Support Specialist (remote)

Irvine Technology Corporation

Santa Monica, CA • Remote

Full-time

Posted 18 days ago

Job description

SaaS Application Support Specialist

Our client is looking for a SaaS Application Support Specialist who wants to go deeper than ticket queues. This is a hands-on role supporting and improving a connected ecosystem of enterprise SaaS platforms for a globally distributed workforce - part end-user support, part platform administration, part figuring out how to make the tools actually work better for the people using them. You will be the right hand to the Business Applications Manager on a lean, collaborative team where curiosity is rewarded and good ideas get visibility. If you like poking at systems, spotting the inefficiency nobody else noticed, and owning the fix, this one is worth a look.

As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .

Job Type: Direct Hire

Location: Fully Remote

Compensation: This job is expected to pay about $70,,000 annually

No Visa Sponsorship Available for this role

What You'll Do:

  • Serve as a primary point of contact for SaaS platform support requests, triaging and resolving incidents and service requests through the ITSM ticketing system
  • Perform hands-on administration across Salesforce and NetSuite, including user management, profiles, permission sets, flows, saved searches, custom fields, reports, and dashboards
  • Configure and maintain platform integrations, and participate in user acceptance testing for enhancements and new feature rollouts
  • Analyze platform usage and adoption data to identify opportunities to improve utilization, streamline workflows, and increase operational efficiency
  • Contribute to project work including system enhancements, data migrations, and new platform rollouts, and maintain documentation, SOPs, and training materials

What Gets You the Job:

  • 4-5 years of experience in a SaaS support, IT helpdesk, or applications analyst role
  • Hands-on experience supporting or administering at least one major enterprise SaaS platform (CRM, ERP, ITSM, or similar)
  • Demonstrated ability to configure and administer platforms and improve workflows, with strong troubleshooting and analytical skills
  • Experience working with an ITSM ticketing system such as ServiceNow, Freshservice, or Zendesk, and the ability to work independently in a remote environment
  • Preferred: Salesforce administration, NetSuite ERP familiarity, SQL or data analytics exposure, integration tool experience (Workato, MuleSoft, or similar iPaaS), and SOX compliance understanding

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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About Irvine Technology

Sourced by ZipRecruiter

Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2000

Social media

Facebook

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