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Ticketing Intern Jobs in California (NOW HIRING)

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Ticketing Intern information

What is a ticketing intern?

Ticketing Interns are entry-level professionals who assist with the sales, distribution, and management of tickets for events such as concerts, sports games, or theater performances. They typically work under the supervision of the ticketing or box office manager, helping with customer service, processing ticket orders, and handling inquiries. This role provides valuable experience in event operations, customer relations, and ticketing software, making it a great starting point for a career in the live events or entertainment industry.

What does a ticketing intern do?

As a Ticketing Intern, you can expect to be involved in a range of tasks such as assisting with the setup and management of ticketing platforms, processing ticket orders, and providing customer service support to patrons. Interns often help troubleshoot ticketing issues, prepare event reports, and collaborate with marketing and event operations teams to ensure a seamless ticketing experience. This hands-on experience provides valuable insight into event operations, customer relations, and the technical side of ticket management, making it a strong foundation for those interested in event or entertainment careers.

What are the key skills and qualifications needed to thrive as a ticketing intern?

To thrive as a Ticketing Intern, you need strong organizational skills, attention to detail, and a basic understanding of event or sports management, often supported by coursework or related experience. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in Microsoft Office are commonly required. Excellent customer service, problem-solving abilities, and effective communication help you stand out in this role. These skills are crucial for ensuring smooth ticketing operations, positive guest experiences, and efficient event management.

What is the difference between Ticketing Intern vs Ticketing Coordinator?

AspectTicketing InternTicketing Coordinator
Required CredentialsHigh school diploma or equivalent; some may pursue related courseworkHigh school diploma; often some college or relevant certifications
Work EnvironmentInternship setting, often temporary, in event venues or ticketing officesFull-time or part-time role in ticketing departments, managing ticket sales and customer service
Employer & Industry UsageEvent organizers, sports teams, theaters, ticketing companiesEvent venues, ticketing agencies, entertainment companies

The Ticketing Intern typically gains entry-level experience assisting with ticket sales, customer inquiries, and administrative tasks. The Ticketing Coordinator has more responsibilities, including managing ticketing systems, coordinating sales, and overseeing customer service. Both roles are essential in the ticketing industry, but the Coordinator position requires more experience and often involves supervisory duties.

What are the most commonly searched types of Ticketing jobs in California?

The most popular types of Ticketing jobs in California are:

What job categories do people searching Ticketing Intern jobs in California look for?

The top searched job categories for Ticketing Intern jobs in California are:

What cities in California are hiring for Ticketing Intern jobs?

Cities in California with the most Ticketing Intern job openings:

Infographic showing various Ticketing Intern job openings in California as of August 2026, with employment types broken down into 20% Internship, 1% As Needed, 54% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Ticket Intern for Sprint Car Racing at Calistoga Speedway

AEG

Calistoga, CA โ€ข On-site

$16.90/hr

Internship

Posted 18 days ago


Key responsibilities

  • Assist guests with event information, ticket validation, and parking passes at the entry of the venue.

  • Fulfills Will Call ticket orders and sells walk-up race tickets and parking passes to attendees.

  • Represent FanGate Solutions professionally and provide high-level customer service to clients and guests.


Job description

Company Overview:
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.
Event Overview:
You will be working as ticketing box office operations intern in Calistoga, CA during a Sprint Car Race at Calistoga Speedway, September 5th & 6th. As an Intern at FanGate Solutions, you will have the opportunity to gain experience in ticket sales, ticket operations, and customer service. Your role will be troubleshooting ticketing issues at the entry of the facility, making sure premium seating guests have appropriate credentials for their area and assisting the owners of FanGate with managing the ticketing procedures and ticketing platform within the box office. Once your shift is complete, you are allowed general admission into the venue.
Responsibilities:
  • Aid guests with accurate event information
  • Provide problem solving techniques to assist all customer inquiries and concerns
  • Accurately scan and validate all parking passes and event tickets
  • Fulfill Will Call ticket orders accurately and efficiently
  • Sell Walk Up race tickets and parking passes to attendees
  • Represent FanGate Solutions and its clients in a professional and ethical manner
  • Punctual and self-motivated with an attention to detail
  • Provide & maintain the highest level of customer service to clients and guests
  • Perform other duties & responsibilities as assigned by managers

Qualifications and Requirements:
  • Ability to work untraditional hours including weekends, evenings and some holidays
  • College student majoring in hospitality, marketing, sport management, communications or related fields is a plus
  • Eager to start & build a career in sports and live entertainment
  • Ability to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner
  • Strong interpersonal skills that complement a team-oriented work ethic
  • Ticket sales experience is a plus
  • Must be neat and presentable at all times
  • Must be able to pass a background check
  • Must be 18 years of age or older with at least a high school diploma or GED

Pay and Schedule:
Pay is $16.90/hr.
Saturday, September 5th: 1pm - 9pm
Sunday, September 6th: 1pm - 9pm
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992