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Ticketing Assistant Jobs in California (NOW HIRING)

California Choice

Account Manager (3396)

Orange, CA · On-site +1

$26 - $36/hr

Follow defined SOP, including turnaround time, for loading and quality assurance for tech ticketing * Assist in projects needed to maintain information on online enrollment vendors, including, but ...

Intuit Dome

Answers Portal Host - Ticketing

Inglewood, CA · On-site

$20 - $22/hr

Answers Portal Hosts assist fans and guests with ticketing needs, specifically providing ticketing technology support via the Ticketmaster platform. Ticketing support should be provided in a friendly ...

The Broad

Ticketing & Group Sales Coordinator

Los Angeles, CA · On-site

$20.25 - $27.75/hr

ABOUT THE POSITION The Ticketing and Group Sales Coordinator is responsible for soliciting and ... Act as onsite support during before/after-hours group visits and/or tours. * Assist with daily and ...

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Ticketing Assistant information

See California salary details

$5

$19

$32

How much do ticketing assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticketing assistant in California is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.
What are the most commonly searched types of Ticketing jobs in California? The most popular types of Ticketing jobs in California are:
What are popular job titles related to Ticketing Assistant jobs in California? For Ticketing Assistant jobs in California, the most frequently searched job titles are:
What job categories do people searching Ticketing Assistant jobs in California look for? The top searched job categories for Ticketing Assistant jobs in California are:
What cities in California are hiring for Ticketing Assistant jobs? Cities in California with the most Ticketing Assistant job openings:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,139 per year, or $19.3 per hour.

OFFICE SUPPORT/TICKETING ASSISTANT

Absolute Tickets

Hollywood, CA • On-site

$19 - $24.75/hr

Full-time

Re-posted 11 days ago

Job description

We are an independent brokerage specializing in great concert, theater, and sports seating nationwide. Our over 20 years of providing fantastic service to our many customers has made us the first choice in event ticketing. We are looking for self-motivated candidates to join our company and its departments.

The essential duties and primary responsibilities include the following: Provide general support to sales agents Handle general booking inquiries and direct them appropriately Accept and process ticket orders Conduct artist research Receive, place, and transfer telephone calls promptly, courteously and efficiently Filing and other administrative duties Assume other duties as directed Skill Requirements and Qualifications: (Education, Experience, Qualifications, Skills, Abilities): Ability to work accurately and effectively under pressure Detail oriented with solid organizational, analytical, and planning skills Possess a clear understanding of confidentiality Perform technical, specialized and complex office administrative work requiring the use of independent judgment. Must have a sound knowledge and ability in business correspondence as well as an ability to proofread for grammar and spelling with a high degree of accuracy. Ability to compose concisely and clearly.

Excellent organizational ability in order to set meaningful priorities, organize workload and handle multiple responsibilities and meet deadlines Characteristics: Professional demeanor Flexible Problem solver with a positive attitude Assertive and anticipative; strong judgment and decision making Fast and continuous learner Delivers quality work with fast turnaround. Treats time as a currency Person with trusted influence Team player Available as necessary during heavy workload Demonstrated adaptability and flexibility to changes and response to new ideas and approaches

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