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Ticketing Assistant Jobs in California (NOW HIRING)

Intuit Dome

Answers Portal Host - Ticketing

Inglewood, CA · On-site

$20 - $22/hr

Answers Portal Hosts assist fans and guests with ticketing needs, specifically providing ticketing technology support via the Ticketmaster platform. Ticketing support should be provided in a friendly ...

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Ticketing Assistant information

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How much do ticketing assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for ticketing assistant in California is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.11 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in California?

The most popular types of Ticketing jobs in California are:

What are popular job titles related to Ticketing Assistant jobs in California?

For Ticketing Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in California look for?

The top searched job categories for Ticketing Assistant jobs in California are:

What cities in California are hiring for Ticketing Assistant jobs?

Cities in California with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,139 per year, or $19.3 per hour.

PROHRAM & TICKETING ASSISTANT

Los Angeles, CA • On-site

Ebell of Los Angeles
11 - 50 employees
Learn more about Ebell of Los Angelesexternal

$21 - $25/hr

Part-time

Posted 5 days ago

Job description

POSITION TITLE: Program and Ticketing Assistant (Part Time)

DEPARTMENT: Membership & Programs Department

REPORTING RELATIONSHIPS

REPORTS TO:Director of Programming & Membership

DIRECT REPORTS INCLUDE: N/A

WORK SCHEDULE: 29 hours per week, must be available to work certain evenings or weekends

STATUS: Part-time, non-exempt

COMPENSATION: $21 to $25 DOE

BENEFIT STATUS: Non-Eligible

Key Responsibilities:

  • Ticketing & Purchase Tracking 
  • Process and organize ticket purchases for The Ebell’s programs 
  • Track ticket sales, reservations, complimentary tickets, and guest lists 
  • Assist with ticket-related questions from guests and staff 
  • Manage Eventbrite event setup, including creating ticket links, Upticketing, and tracking registrations
  • Create JotForm RSVP links for website
  • Program Check-In 
  • Staff the check-in table for programs
  • Check guests in and verify ticket purchases or reservations 
  • Manage walk-ins, guest lists, and last-minute ticket changes 
  • Distribute programs, name tags, or other event materials as needed 
  • Provide a welcoming and helpful first point of contact for guests 
  • Program & Membership Support 
  • Send event reminders with parking instructions, event time and location, and other relevant information 
  • Assist with administrative and logistical tasks related to programs or membership as requested 
  • Prepare materials such as guest lists and seating charts before events 
  • Assist with basic event setup and breakdown, particularly around the check-in area 
  • Data & Administrative Support 
  • Process ticket and program-related purchases through JotForm, Eventbrite, and over the phone 
  • Reconcile ticket purchases with attendance information 
  • Maintain organized and accurate records for reporting and future reference 
  • Communicate with Accounting Department when ticketing or payment questions arise

Qualifications:

  • Previous experience in administrative support, ticketing, customer service, event support, or a related field 
  • Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines 
  • Excellent attention to detail and accuracy, particularly when working with ticketing, registration, and attendance information 
  • Strong written and verbal communication skills 
  • Friendly, professional, and comfortable interacting with members, guests, and the general public
  • Ability to remain calm, flexible, and solution-oriented when handling last-minute changes or unexpected situations during events 
  • Comfortable working independently while also collaborating with staff and volunteers 
  • Proficiency with Microsoft Office
  • Ability to learn and work with ticketing, registration, and database systems; experience with Eventbrite or JotForm is a plus 
  • Ability to handle confidential or financial information with professionalism and discretion 
  • Availability to work occasional evenings and weekends for programs and events

Minimum Requirements:

  • Bachelor’s degree preferred; Associate degree or equivalent combination of education and experience accepted 
  • 2–3 years of related experience and/or training 
  • Nonprofit experience strongly preferred 
  • Some accounting or financial tracking experience strongly preferred 
  • Proficiency in Microsoft Excel, Word, and Outlook required

The Ebell of Los Angeles provides a dynamic working environment in which duties and responsibilities may change. Employees are expected to be flexible and responsive to changes in the scope of their duties. All employees are required to pass a background check.


Compensation

$21 to $25 per hour


Benefits (Full-time only): Not Applicable

The Ebell is an equal opportunity employer and does not discriminate against any applicant on the basis of race, religion, sex, sexual orientation, gender identity, marital status, color, ancestry, disability, age, national origin, pregnancy, veteran/military status, genetic information or any other basis prohibited by law. We support, promote and embrace a diverse workforce.

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