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Ticketing Assistant Jobs in California (NOW HIRING)

AEG

Talent Buyer Assistant- Goldenvoice

Los Angeles, CA · On-site

$21.50 - $28.50/hr

The Booking Assistant will coordinate availability of both artists and venues to create calendar ... Works with ticketing on sale announcement. Confirm accuracy of online announcements that they go ...

Waste Connections Inc

Administrative Assistant

Walnut, CA · On-site

$18.25 - $24.75/hr

Greet and assist customers, contractors, and vendors in a professional and courteous manner ... Experience with scale house systems, ticketing, or cash handling is a plus but not required. What ...

Livenation

Catering Assistant

San Francisco, CA · On-site

$16.75 - $22/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... WHAT THIS ROLE WILL DO * Assist in the preparation, cooking, and serving of food and beverages as ...

Livenation

Production Assistant- The Belasco

Los Angeles, CA

$17.25 - $22.25/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Ensure stage and backstage areas are clean and free of clutter * Assist with any other aspect of ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in California

Ticketing Assistant information

See California salary details

$5

$19

$32

How much do ticketing assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticketing assistant in California is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.11 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in California?

The most popular types of Ticketing jobs in California are:

What are popular job titles related to Ticketing Assistant jobs in California?

For Ticketing Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in California look for?

The top searched job categories for Ticketing Assistant jobs in California are:

What cities in California are hiring for Ticketing Assistant jobs?

Cities in California with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,139 per year, or $19.3 per hour.

Ontario Reign - Ticket Operations Assistant (Part-Time Seasonal)

AEG

Ontario, CA • On-site

Part-time

Re-posted 7 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Description The seasonal Ticket Operations Assistant will provide clerical, administrative, and operational support for the Ticket Operations department. Essential Functions
  • Process tasks and ticket orders using AXS ticketing and CRM software. Work with Sales Reps and Managers to ensure adherence to proper ticketing guidelines.
  • Assist with fulfilling group requirements and requests involving ticketing system integrations.
  • Assist in the preparation of general financial and ticketing reports and analytical data as needed.
  • Assist in coordinating and executing all will call, game day operations for home games and special events. Provide excellent customer service to all internal and external clients.
  • Assist with data hygiene maintenance within ticketing and CRM systems
  • Assist with general office duties, projects, and act backup support for other departments as needed.
Specific Job Knowledge, Skill and Ability The Ticket Operations Assistant must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
  • Proficient with Microsoft Word, Excel, and Outlook
  • Assertive, self-motivated, self-starter with the ability to work with minimal supervision
  • Ability to prioritize and delegate workload and solve problems efficiently and quickly
  • Organized, resourceful, detailed-oriented, quick learner
  • Excellent guest and client service capabilities
  • Ability to professionally communicate and interact with all levels of management and colleagues
  • Excellent communication and interpersonal skills
  • Ability to access and input information using a moderately complex computer system
  • Available to work various hours including evenings/nights, weekends and holidays
  • Background in Sports/Entertainment/Hospitality industry preferred
  • Interest in hockey and/or other team sports a plus
Qualification Standards Education:
  • High School Diploma or its equivalency (BA/BS Degree Preferred)
Experience:
  • 0-2 years related work experience
Payscale: $18/hr Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits Part-Time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position. #LI-Reign
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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