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Ticketing Assistant Jobs (NOW HIRING)

AEG

Seasonal Ticketing Assistant

Cleveland, OH · On-site

$17/hr

Brief Overview of Job | The Ticketing Assistant is responsible for processing, distributing and record keeping of all tickets and credentials. Duties include: * Verifying hard stock ticket delivery ...

AEG

Ticketing Game Day Intern (P/T)

Charleston, SC · On-site

The RiverDogs will train game day interns in the following areas: • Ticketing - Assist fans in purchasing and accessing their tickets through online ticket systems. Assist fans with ticketing ...

Spiegelworld

Ticketing Agent Part-Time

Las Vegas, NV · On-site

$16.50/hr

About the Role Spiegelworld is looking for a Ticketing Agent Part-Time to join our team in Las ... Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact ...

Spiegelworld

Ticketing Agent Part-Time

Las Vegas, NV · On-site

$16.50/hr

About the Role Spiegelworld is looking for a Ticketing Agent Part-Time to join our team in Las ... Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact ...

Aramark

Ticketing Administrator

Stone Mountain, GA · On-site

Job Responsibilities * Assist with the management of the ticketing system in accordance with profit goals, legal guidelines and SMP standards. * In partnership with Guest Services Manager, perform ...

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How much do ticketing assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for ticketing assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What is a ticketing assistant?

A ticketing assistant is responsible for selling, issuing, and managing tickets for events, transportation, or attractions. They often work at ticket counters or online platforms, providing customer service and handling transactions using ticketing software. Strong communication skills and attention to detail are important in this role.

What jobs make 5000 a week without a degree?

For a Ticketing Assistant, earning $5,000 a week without a degree is uncommon, as most roles in this field typically pay hourly wages below that threshold. High earnings in similar customer service or sales roles may require extensive experience, specialized skills, or management responsibilities, but such high weekly income is rare without formal education or advanced certifications.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

More about Ticketing Assistant jobs
What cities are hiring for Ticketing Assistant jobs? Cities with the most Ticketing Assistant job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
What states have the most Ticketing Assistant jobs? States with the most job openings for Ticketing Assistant jobs include:
What job categories do people searching Ticketing Assistant jobs look for? The top searched job categories for Ticketing Assistant jobs are:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 77% Physical, 17% Hybrid, and 6% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Ticketing Assistant

Ticketing Assistant

Los Angeles Philharmonic

Los Angeles, CA • On-site

$25/hr

Temporary

Posted 7 days ago

Job description

Position: Ticketing Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25/hour
Position Summary:
Reporting to the Program Manager, the Ticketing Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 1 - October 31.
The Ticketing Assistant(s) will handle the ticketing needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the Ticketing Assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from April 1 - October 31. Individual start dates to be determined upon hiring.
Position Elements:
  • The Ticketing Assistant is responsible for fulfillment, tracking, and distribution of department ticket needs and VIP parking requests to assigned concerts.
  • This position will process internal orders, both comp and purchased, and facilitate external comp ticket orders for artists, agents and record labels.
  • Coordinate any outstanding ticketing needs, releases, holds with box office.
  • On event days, act as onsite contact and liaison for any artist ticketing issues or last-minute requests.
  • Responsible for screening, reviewing and resolving artist inquiries in regard to credit card information, ticket distribution, pricing and general venue information
  • Distribute ticket counts to department heads, producers, agents, artist managers, etc.
  • Collaborate with other members of the ticketing staff on the creation of event seating maps.
  • Assists Program Manager as needed with concert pre-sales and on-sales.
  • Participate in weekly to bi-weekly meetings to discuss show needs.
  • Other duties and projects as assigned.

Relationships:
Reports To: Program Manager
Interacts With: Vice President, Programming
Associate Director, Programming
Program Manager, Programming
Programming Coordinator
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Position Requirements:
  • Must be available to work on concerts as assigned from approximately April 1 - October 31. Hours will vary per week based on concert and projects assigned to the individual.
  • High School Diploma or its equivalency
  • 2-4 years of related work experience
  • Experience working with high volume ticketing requests
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast-paced environment
  • Customer service oriented in all industry and interoffice interactions
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc

Updated 4/2026
The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Equal Employment Opportunity Policy
The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

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